| 2016-08-03 06:27:44 |
aproposnix |
bug |
|
|
added bug |
| 2016-08-03 16:56:51 |
Paul White |
affects |
ubuntu |
linux (Ubuntu) |
|
| 2016-08-03 17:00:10 |
Brad Figg |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2016-08-03 17:47:08 |
Joseph Salisbury |
linux (Ubuntu): importance |
Undecided |
High |
|
| 2016-08-03 17:47:29 |
Joseph Salisbury |
tags |
16.04 gpu hdmi ivybridge kernel-bug |
16.04 gpu hdmi ivybridge kernel-bug kernel-da-key |
|
| 2016-08-04 09:09:39 |
aproposnix |
tags |
16.04 gpu hdmi ivybridge kernel-bug kernel-da-key |
16.04 apport-collected gpu hdmi ivybridge kernel-bug kernel-da-key staging xenial |
|
| 2016-08-04 09:09:40 |
aproposnix |
description |
When I install Ubuntu 16.04 on my computer the screen goes blank at login. I can blindly login and it boots but I cannot use the display (external monitor through HDMI).
I've looked online for an answer to this issue but could not find a solution. However, many people report this issue in forums with the 4.4x kernel.
On my main computer, I upgraded from 14.04 to 16.04.1. On this computer I was able to switch back to the 3.13 kernel which *does work*.
On the same computer, if I use a 16.04 live CD, it does the same thing. The screen goes blank.
UEFI may be part of the issue as well. I have it disabled in bios (set to legacy mode) but when I first boot, it seems to go into UEFI mode first and then, after rebooting with <ctrl><alt><delete> it shows me the list of kernels. I can select the kernel from there but if I use a 4.4x kernel, it blanks out at encryption passphrase screen.
There are also people with similar issues on AskUbuntu.
Here's some basic HW info. If you require more, please ask.
sudo lshw | head
zbox
description: Notebook
product: ZBOX-ID18 (NA)
vendor: ZOTAC
version: XX
serial: GXXXX211XXXXX
width: 64 bits
capabilities: smbios-2.7 dmi-2.7 vsyscall32
configuration: boot=normal chassis=notebook family=NA sku=NA uuid=00020003-0004-0005-0006-000700080009
*-core
sudo lshw -C display
*-display
description: VGA compatible controller
product: 3rd Gen Core processor Graphics Controller
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 09
width: 64 bits
clock: 33MHz
capabilities: msi pm vga_controller bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:45 memory:f7800000-f7bfffff memory:e0000000-efffffff ioport:f000(size=64)
lsb_release -rd
Description: Ubuntu 16.04.1 LTS
Release: 16.04 |
When I install Ubuntu 16.04 on my computer the screen goes blank at login. I can blindly login and it boots but I cannot use the display (external monitor through HDMI).
I've looked online for an answer to this issue but could not find a solution. However, many people report this issue in forums with the 4.4x kernel.
On my main computer, I upgraded from 14.04 to 16.04.1. On this computer I was able to switch back to the 3.13 kernel which *does work*.
On the same computer, if I use a 16.04 live CD, it does the same thing. The screen goes blank.
UEFI may be part of the issue as well. I have it disabled in bios (set to legacy mode) but when I first boot, it seems to go into UEFI mode first and then, after rebooting with <ctrl><alt><delete> it shows me the list of kernels. I can select the kernel from there but if I use a 4.4x kernel, it blanks out at encryption passphrase screen.
There are also people with similar issues on AskUbuntu.
Here's some basic HW info. If you require more, please ask.
sudo lshw | head
zbox
description: Notebook
product: ZBOX-ID18 (NA)
vendor: ZOTAC
version: XX
serial: GXXXX211XXXXX
width: 64 bits
capabilities: smbios-2.7 dmi-2.7 vsyscall32
configuration: boot=normal chassis=notebook family=NA sku=NA uuid=00020003-0004-0005-0006-000700080009
*-core
sudo lshw -C display
*-display
description: VGA compatible controller
product: 3rd Gen Core processor Graphics Controller
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 09
width: 64 bits
clock: 33MHz
capabilities: msi pm vga_controller bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:45 memory:f7800000-f7bfffff memory:e0000000-efffffff ioport:f000(size=64)
lsb_release -rd
Description: Ubuntu 16.04.1 LTS
Release: 16.04
---
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: rmezger 5536 F.... pulseaudio
DistroRelease: Ubuntu 16.04
HibernationDevice: #RESUME=UUID=edaa55c6-eb56-43fb-8004-495948b72b38
InstallationDate: Installed on 2014-07-23 (743 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140313)
MachineType: ZOTAC ZBOX-ID18
Package: linux (not installed)
ProcEnviron:
LANGUAGE=en_US
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-92-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash
ProcVersionSignature: Ubuntu 3.13.0-92.139-generic 3.13.11-ckt39
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.13.0-92-generic N/A
linux-backports-modules-3.13.0-92-generic N/A
linux-firmware 1.157.2
RfKill:
StagingDrivers: rts5139
Tags: xenial staging
Uname: Linux 3.13.0-92-generic x86_64
UpgradeStatus: Upgraded to xenial on 2016-07-31 (3 days ago)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 03/13/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: B211P011
dmi.board.asset.tag: NA
dmi.board.name: ZBOX-ID18
dmi.board.vendor: ZOTAC
dmi.board.version: XX
dmi.chassis.asset.tag: NA
dmi.chassis.type: 10
dmi.chassis.vendor: NA
dmi.chassis.version: NA
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrB211P011:bd03/13/2014:svnZOTAC:pnZBOX-ID18:pvrXX:rvnZOTAC:rnZBOX-ID18:rvrXX:cvnNA:ct10:cvrNA:
dmi.product.name: ZBOX-ID18
dmi.product.version: XX
dmi.sys.vendor: ZOTAC |
|
| 2016-08-04 09:09:41 |
aproposnix |
attachment added |
|
AlsaInfo.txt https://bugs.launchpad.net/bugs/1609242/+attachment/4713793/+files/AlsaInfo.txt |
|
| 2016-08-04 09:09:42 |
aproposnix |
attachment added |
|
CRDA.txt https://bugs.launchpad.net/bugs/1609242/+attachment/4713794/+files/CRDA.txt |
|
| 2016-08-04 09:09:44 |
aproposnix |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1609242/+attachment/4713795/+files/CurrentDmesg.txt |
|
| 2016-08-04 09:09:45 |
aproposnix |
attachment added |
|
IwConfig.txt https://bugs.launchpad.net/bugs/1609242/+attachment/4713796/+files/IwConfig.txt |
|
| 2016-08-04 09:09:46 |
aproposnix |
attachment added |
|
JournalErrors.txt https://bugs.launchpad.net/bugs/1609242/+attachment/4713797/+files/JournalErrors.txt |
|
| 2016-08-04 09:09:48 |
aproposnix |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1609242/+attachment/4713798/+files/Lspci.txt |
|
| 2016-08-04 09:09:49 |
aproposnix |
attachment added |
|
Lsusb.txt https://bugs.launchpad.net/bugs/1609242/+attachment/4713799/+files/Lsusb.txt |
|
| 2016-08-04 09:09:50 |
aproposnix |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1609242/+attachment/4713800/+files/ProcCpuinfo.txt |
|
| 2016-08-04 09:09:52 |
aproposnix |
attachment added |
|
ProcInterrupts.txt https://bugs.launchpad.net/bugs/1609242/+attachment/4713801/+files/ProcInterrupts.txt |
|
| 2016-08-04 09:09:53 |
aproposnix |
attachment added |
|
ProcModules.txt https://bugs.launchpad.net/bugs/1609242/+attachment/4713802/+files/ProcModules.txt |
|
| 2016-08-04 09:09:54 |
aproposnix |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1609242/+attachment/4713803/+files/UdevDb.txt |
|
| 2016-08-04 09:09:56 |
aproposnix |
attachment added |
|
WifiSyslog.txt https://bugs.launchpad.net/bugs/1609242/+attachment/4713804/+files/WifiSyslog.txt |
|
| 2016-08-04 09:28:07 |
aproposnix |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2016-08-04 09:32:43 |
aproposnix |
tags |
16.04 apport-collected gpu hdmi ivybridge kernel-bug kernel-da-key staging xenial |
16.04 apport-collected gpu hdmi ivybridge kernel-bug kernel-da-key kernel-unable-to-test-upstream staging xenial |
|
| 2016-08-09 17:28:14 |
Joseph Salisbury |
tags |
16.04 apport-collected gpu hdmi ivybridge kernel-bug kernel-da-key kernel-unable-to-test-upstream staging xenial |
16.04 apport-collected gpu hdmi ivybridge kernel-bug kernel-da-key kernel-unable-to-test-upstream needs-bisect staging xenial |
|
| 2016-08-10 18:10:47 |
Joseph Salisbury |
tags |
16.04 apport-collected gpu hdmi ivybridge kernel-bug kernel-da-key kernel-unable-to-test-upstream needs-bisect staging xenial |
16.04 apport-collected gpu hdmi ivybridge kernel-bug kernel-da-key kernel-unable-to-test-upstream needs-bisect performing-bisect staging xenial |
|
| 2016-08-10 18:10:58 |
Joseph Salisbury |
nominated for series |
|
Ubuntu Xenial |
|
| 2016-08-10 18:10:58 |
Joseph Salisbury |
bug task added |
|
linux (Ubuntu Xenial) |
|
| 2016-08-10 18:11:07 |
Joseph Salisbury |
linux (Ubuntu Xenial): importance |
Undecided |
High |
|
| 2016-08-10 18:11:10 |
Joseph Salisbury |
linux (Ubuntu Xenial): assignee |
|
Joseph Salisbury (jsalisbury) |
|
| 2016-08-10 18:11:14 |
Joseph Salisbury |
linux (Ubuntu): assignee |
|
Joseph Salisbury (jsalisbury) |
|
| 2016-08-10 18:11:17 |
Joseph Salisbury |
linux (Ubuntu Xenial): status |
New |
In Progress |
|
| 2016-08-10 18:11:20 |
Joseph Salisbury |
linux (Ubuntu): status |
Confirmed |
In Progress |
|
| 2016-08-14 19:06:01 |
aproposnix |
summary |
Kernel 4.4x results in blackscreen - Intel Ivybridge |
Kernels 4.3-4.8 result in blackscreen - Intel Ivybridge |
|
| 2016-08-14 19:07:16 |
aproposnix |
description |
When I install Ubuntu 16.04 on my computer the screen goes blank at login. I can blindly login and it boots but I cannot use the display (external monitor through HDMI).
I've looked online for an answer to this issue but could not find a solution. However, many people report this issue in forums with the 4.4x kernel.
On my main computer, I upgraded from 14.04 to 16.04.1. On this computer I was able to switch back to the 3.13 kernel which *does work*.
On the same computer, if I use a 16.04 live CD, it does the same thing. The screen goes blank.
UEFI may be part of the issue as well. I have it disabled in bios (set to legacy mode) but when I first boot, it seems to go into UEFI mode first and then, after rebooting with <ctrl><alt><delete> it shows me the list of kernels. I can select the kernel from there but if I use a 4.4x kernel, it blanks out at encryption passphrase screen.
There are also people with similar issues on AskUbuntu.
Here's some basic HW info. If you require more, please ask.
sudo lshw | head
zbox
description: Notebook
product: ZBOX-ID18 (NA)
vendor: ZOTAC
version: XX
serial: GXXXX211XXXXX
width: 64 bits
capabilities: smbios-2.7 dmi-2.7 vsyscall32
configuration: boot=normal chassis=notebook family=NA sku=NA uuid=00020003-0004-0005-0006-000700080009
*-core
sudo lshw -C display
*-display
description: VGA compatible controller
product: 3rd Gen Core processor Graphics Controller
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 09
width: 64 bits
clock: 33MHz
capabilities: msi pm vga_controller bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:45 memory:f7800000-f7bfffff memory:e0000000-efffffff ioport:f000(size=64)
lsb_release -rd
Description: Ubuntu 16.04.1 LTS
Release: 16.04
---
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: rmezger 5536 F.... pulseaudio
DistroRelease: Ubuntu 16.04
HibernationDevice: #RESUME=UUID=edaa55c6-eb56-43fb-8004-495948b72b38
InstallationDate: Installed on 2014-07-23 (743 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140313)
MachineType: ZOTAC ZBOX-ID18
Package: linux (not installed)
ProcEnviron:
LANGUAGE=en_US
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-92-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash
ProcVersionSignature: Ubuntu 3.13.0-92.139-generic 3.13.11-ckt39
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.13.0-92-generic N/A
linux-backports-modules-3.13.0-92-generic N/A
linux-firmware 1.157.2
RfKill:
StagingDrivers: rts5139
Tags: xenial staging
Uname: Linux 3.13.0-92-generic x86_64
UpgradeStatus: Upgraded to xenial on 2016-07-31 (3 days ago)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 03/13/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: B211P011
dmi.board.asset.tag: NA
dmi.board.name: ZBOX-ID18
dmi.board.vendor: ZOTAC
dmi.board.version: XX
dmi.chassis.asset.tag: NA
dmi.chassis.type: 10
dmi.chassis.vendor: NA
dmi.chassis.version: NA
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrB211P011:bd03/13/2014:svnZOTAC:pnZBOX-ID18:pvrXX:rvnZOTAC:rnZBOX-ID18:rvrXX:cvnNA:ct10:cvrNA:
dmi.product.name: ZBOX-ID18
dmi.product.version: XX
dmi.sys.vendor: ZOTAC |
When I install Ubuntu 16.04 on my computer the screen goes blank at login. I can blindly login and it boots but I cannot use the display (external monitor through HDMI).
I've looked online for an answer to this issue but could not find a solution. However, many people report this issue in forums with the 4.4x kernel.
On my main computer, I upgraded from 14.04 to 16.04.1. On this computer I was able to switch back to the 3.13 kernel which *does work*.
On the same computer, if I use a 16.04 live CD, it does the same thing. The screen goes blank.
UEFI may be part of the issue as well. I have it disabled in bios (set to legacy mode) but when I first boot, it seems to go into UEFI mode first and then, after rebooting with <ctrl><alt><delete> it shows me the list of kernels. I can select the kernel from there but if I use a 4.4x kernel, it blanks out at encryption passphrase screen.
There are also people with similar issues on AskUbuntu.
Here's some basic HW info. If you require more, please ask.
sudo lshw | head
zbox
description: Notebook
product: ZBOX-ID18 (NA)
vendor: ZOTAC
version: XX
serial: GXXXX211XXXXX
width: 64 bits
capabilities: smbios-2.7 dmi-2.7 vsyscall32
configuration: boot=normal chassis=notebook family=NA sku=NA uuid=00020003-0004-0005-0006-000700080009
*-core
sudo lshw -C display
*-display
description: VGA compatible controller
product: 3rd Gen Core processor Graphics Controller
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 09
width: 64 bits
clock: 33MHz
capabilities: msi pm vga_controller bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:45 memory:f7800000-f7bfffff memory:e0000000-efffffff ioport:f000(size=64)
lsb_release -rd
Description: Ubuntu 16.04.1 LTS
Release: 16.04
---
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: user 5536 F.... pulseaudio
DistroRelease: Ubuntu 16.04
HibernationDevice: #RESUME=UUID=edaa55c6-eb56-43fb-8004-495948b72b38
InstallationDate: Installed on 2014-07-23 (743 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140313)
MachineType: ZOTAC ZBOX-ID18
Package: linux (not installed)
ProcEnviron:
LANGUAGE=en_US
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-92-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash
ProcVersionSignature: Ubuntu 3.13.0-92.139-generic 3.13.11-ckt39
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.13.0-92-generic N/A
linux-backports-modules-3.13.0-92-generic N/A
linux-firmware 1.157.2
RfKill:
StagingDrivers: rts5139
Tags: xenial staging
Uname: Linux 3.13.0-92-generic x86_64
UpgradeStatus: Upgraded to xenial on 2016-07-31 (3 days ago)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 03/13/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: B211P011
dmi.board.asset.tag: NA
dmi.board.name: ZBOX-ID18
dmi.board.vendor: ZOTAC
dmi.board.version: XX
dmi.chassis.asset.tag: NA
dmi.chassis.type: 10
dmi.chassis.vendor: NA
dmi.chassis.version: NA
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrB211P011:bd03/13/2014:svnZOTAC:pnZBOX-ID18:pvrXX:rvnZOTAC:rnZBOX-ID18:rvrXX:cvnNA:ct10:cvrNA:
dmi.product.name: ZBOX-ID18
dmi.product.version: XX
dmi.sys.vendor: ZOTAC |
|
| 2016-09-14 20:11:42 |
aproposnix |
attachment added |
|
Selection_019.png https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1609242/+attachment/4741153/+files/Selection_019.png |
|
| 2016-09-27 20:26:28 |
Adrien Beau |
bug |
|
|
added subscriber Adrien Beau |
| 2016-12-31 12:41:51 |
Felix Eckhofer |
bug |
|
|
added subscriber Felix Eckhofer |
| 2017-01-26 16:20:14 |
Joseph Salisbury |
linux (Ubuntu): status |
In Progress |
Incomplete |
|
| 2017-01-26 16:20:17 |
Joseph Salisbury |
linux (Ubuntu Xenial): status |
In Progress |
Incomplete |
|
| 2017-01-26 16:20:20 |
Joseph Salisbury |
linux (Ubuntu): assignee |
Joseph Salisbury (jsalisbury) |
|
|
| 2017-01-26 16:20:23 |
Joseph Salisbury |
linux (Ubuntu Xenial): assignee |
Joseph Salisbury (jsalisbury) |
|
|
| 2017-01-26 19:37:08 |
Adrien Beau |
removed subscriber Adrien Beau |
|
|
|
| 2017-03-28 04:17:47 |
Launchpad Janitor |
linux (Ubuntu Xenial): status |
Incomplete |
Expired |
|
| 2017-03-28 04:17:49 |
Launchpad Janitor |
linux (Ubuntu): status |
Incomplete |
Expired |
|
| 2017-07-24 07:24:54 |
aproposnix |
summary |
Kernels 4.3-4.8 result in blackscreen - Intel Ivybridge |
All Kernels since 4.2.8 result in a black screen on boot |
|
