toshiba m500 no sound

[Mehul J. Rajput]

Binary package hint: alsa-modules-2.4.26-1-386

I am having this wierd problem on my laptop. I am having toshiba m500 laptop. sound works perfectly fine no issues.

I dual boot so, if I go into windows xp and mute the sound, now I again reboot and go into ubuntu then there is no sound at all. To rectify this I have to login into windows again and have to unmute in windows. Now if I login into ubuntu the sound works fine.

Seems alsa is not setting some switch which is being set by windows.

output of my lspci command is below.

00:00.0 Host bridge: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub (rev 03)
00:02.0 VGA compatible controller: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller (rev 03)
00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller (rev 03)
00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 02)
00:1c.0 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1 (rev 02)
00:1c.2 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 3 (rev 02)
00:1d.0 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #1 (rev 02)
00:1d.1 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #2 (rev 02)
00:1d.2 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #3 (rev 02)
00:1d.3 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #4 (rev 02)
00:1d.7 USB Controller: Intel Corporation 82801G (ICH7 Family) USB2 EHCI Controller (rev 02)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e2)
00:1f.0 ISA bridge: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge (rev 02)
00:1f.2 IDE interface: Intel Corporation 82801GBM/GHM (ICH7 Family) SATA IDE Controller (rev 02)
01:00.0 Ethernet controller: Intel Corporation 82573L Gigabit Ethernet Controller
02:00.0 Network controller: Intel Corporation PRO/Wireless 3945ABG Network Connection (rev 02)
03:0b.0 CardBus bridge: Texas Instruments PCIxx12 Cardbus Controller
03:0b.1 FireWire (IEEE 1394): Texas Instruments PCIxx12 OHCI Compliant IEEE 1394 Host Controller
03:0b.2 Mass storage controller: Texas Instruments 5-in-1 Multimedia Card Reader (SD/MMC/MS/MS PRO/xD)
03:0b.3 Generic system peripheral [0805]: Texas Instruments PCIxx12 SDA Standard Compliant SD Host Controller

[Daniel T Chen (crimsun)]

Is this symptom still reproducible in 8.10?

[Javier Jardón (jjardon)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

[Saravanan Sivagnanam (saravanan-tce)]

Im using toshiba portege m500 laptop with dual boot (Windows XP SP2 and Ubuntu 9.04). This sound unmute problem still persists. I need to boot in to Windows to unmute (if muted in Windows) and then only sound comes in Ubuntu boot.

[kernel-janitor (kernel-janitor)]

Hi mehulrajput,

Please be sure to confirm this issue exists with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/releases/ . Please then run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p alsa-base 160655

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Ku (ku5165)]

Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ajmera 3133 F.... mixer_applet2
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xb2080000 irq 22'
   Mixer name : 'Analog Devices AD1981'
   Components : 'HDA:11d41981,11790311,00100200 HDA:11c13026,11790001,00100700'
   Controls : 11
   Simple ctrls : 10
DistroRelease: Ubuntu 9.04
Package: alsa-base 1.0.18.dfsg-1ubuntu8
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
Uname: Linux 2.6.28-14-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[Ku (ku5165)]

I have checked with the latest developments and have yet to have the same problem, if there is any fix or any requirements needed please let me know I will do my best to get them posted. As i formatted my pc without unmuting the Windows OS, and now i have not sound. :(

[Leann Ogasawara (leannogasawara)]

Hi Ku,

It looks like you tested with the latest Jaunty release. Could you actually retest with the latest Karmic Alpha 9.10 release? Images can be found at http://cdimage.ubuntu.com/releases/karmic/ . Please let us know your results. Thanks.

[Omer Akram (om26er)]

yes it exists in the final image. i was talking to someone in the irc and he had the same laptop and its not fixed crap

[Ryan (glorfunk)]

Same issue on Toshiba U205. Tested on Ubuntu 9.10 and 10.04

[Sam Dieck (samd)]

I can confirm this bug in 10.04, i even tried oss, latest alsa, and nothing

[penalvch (penalvch)]

Mehul J. Rajput, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in the development release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thanks in advance.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]