| 2016-07-15 20:49:16 |
Guru Prasad |
bug |
|
|
added bug |
| 2016-07-16 00:33:46 |
Ubuntu Foundations Team Bug Bot |
tags |
kernel-bug trusty usb |
bot-comment kernel-bug trusty usb |
|
| 2016-07-18 15:07:29 |
Brian Murray |
affects |
ubuntu |
linux (Ubuntu) |
|
| 2016-07-18 15:30:09 |
Brad Figg |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2016-07-18 20:53:29 |
Joseph Salisbury |
linux (Ubuntu): importance |
Undecided |
High |
|
| 2016-07-20 14:43:47 |
Guru Prasad |
tags |
bot-comment kernel-bug trusty usb |
apport-collected bot-comment kernel-bug trusty usb |
|
| 2016-07-20 14:43:48 |
Guru Prasad |
description |
Occasionally, when I unplug my Android phone (connected over USB), my machine crashes.
At first, I presumed the entire machine had halted since the keyboard and mouse stopped working.
However, I'm still able to SSH in although the screen is completely non-responsive. Pressing the power button on the CPU seems to bring up a window with Ubuntu's power options.
My Ubuntu version:
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 14.04.4 LTS
Release: 14.04
Codename: trusty
Kernel version:
Linux nixentor 3.13.0-91-generic #138-Ubuntu SMP Fri Jun 24 17:00:34 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
I see the following output on dmesg:
[15563.650717] ------------[ cut here ]------------
[15563.650730] WARNING: CPU: 7 PID: 0 at /build/linux-3r7mVb/linux-3.13.0/drivers/usb/host/xhci-ring.c:1590 handle_cmd_completion+0xe56/0xe60()
[15563.650732] Modules linked in: qcserial usb_wwan usbserial ip6table_filter ip6_tables iptable_filter ip_tables x_tables cachefiles cfg80211 rfcomm bnep nfsd auth_rpcgss nfs_acl nfs lockd sunrpc fscache snd_hda_codec_hdmi btusb bluetooth usb_storage mxm_wmi x86_pkg_temp_thermal intel_powerclamp coretemp kvm_intel kvm crct10dif_pclmul crc32_pclmul aesni_intel aes_x86_64 lrw gf128mul glue_helper ablk_helper cryptd uvcvideo videobuf2_vmalloc videobuf2_memops joydev videobuf2_core snd_hda_codec_realtek videodev snd_usb_audio snd_usbmidi_lib 8812au(OX) snd_seq_midi snd_seq_midi_event snd_rawmidi snd_hda_intel snd_hda_codec snd_seq serio_raw snd_hwdep radeon snd_pcm mei_me snd_page_alloc mei snd_seq_device snd_timer snd ttm drm_kms_helper soundcore drm parport_pc i2c_algo_bit ppdev lp wmi parport video intel_smartconnect shpchp acpi_pad mac_hid hid_generic usbhid hid e1000e ahci psmouse ptp libahci pps_core
[15563.650804] CPU: 7 PID: 0 Comm: swapper/7 Tainted: G OX 3.13.0-91-generic #138-Ubuntu
[15563.650807] Hardware name: To Be Filled By O.E.M. To Be Filled By O.E.M./Z97 Extreme4, BIOS P1.30 05/23/2014
[15563.650809] 0000000000000000 ffff88041edc3d90 ffffffff81729906 0000000000000000
[15563.650813] 0000000000000009 ffff88041edc3dc8 ffffffff8106987d ffff880404062d60
[15563.650817] ffff8804040606b0 0000000000000010 00000004040606b0 ffff8804041a0000
[15563.650822] Call Trace:
[15563.650824] <IRQ> [<ffffffff81729906>] dump_stack+0x64/0x82
[15563.650836] [<ffffffff8106987d>] warn_slowpath_common+0x7d/0xa0
[15563.650840] [<ffffffff8106995a>] warn_slowpath_null+0x1a/0x20
[15563.650845] [<ffffffff815848c6>] handle_cmd_completion+0xe56/0xe60
[15563.650852] [<ffffffff8109aa65>] ? check_preempt_curr+0x75/0xa0
[15563.650857] [<ffffffff815861eb>] xhci_irq+0x33b/0xa50
[15563.650861] [<ffffffff8109fe35>] ? sched_clock_cpu+0xb5/0x100
[15563.650865] [<ffffffff81586911>] xhci_msi_irq+0x11/0x20
[15563.650870] [<ffffffff810c27be>] handle_irq_event_percpu+0x4e/0x220
[15563.650874] [<ffffffff810c29cd>] handle_irq_event+0x3d/0x60
[15563.650878] [<ffffffff810c5497>] handle_edge_irq+0x77/0x130
[15563.650886] [<ffffffff81016e3e>] handle_irq+0x1e/0x30
[15563.650893] [<ffffffff8173c79d>] do_IRQ+0x4d/0xc0
[15563.650898] [<ffffffff81731e2d>] common_interrupt+0x6d/0x6d
[15563.650900] <EOI> [<ffffffff815daaf2>] ? cpuidle_enter_state+0x52/0xc0
[15563.650910] [<ffffffff815daae8>] ? cpuidle_enter_state+0x48/0xc0
[15563.650915] [<ffffffff815dac3c>] cpuidle_idle_call+0xdc/0x220
[15563.650921] [<ffffffff8101e3fe>] arch_cpu_idle+0xe/0x30
[15563.650924] [<ffffffff810c1be1>] cpu_startup_entry+0xc1/0x2b0
[15563.650931] [<ffffffff8104278d>] start_secondary+0x21d/0x2d0
[15563.650934] ---[ end trace d9b5447d0ddb440a ]---
[15565.486066] xhci_hcd 0000:00:14.0: xHCI host not responding to stop endpoint command.
[15565.486075] xhci_hcd 0000:00:14.0: Assuming host is dying, halting host.
[15565.486120] xhci_hcd 0000:00:14.0: HC died; cleaning up
[15568.853140] xhci_hcd 0000:00:14.0: Timeout while waiting for address device command
[15568.853149] xhci_hcd 0000:00:14.0: Abort the command ring, but the xHCI is dead.
[15569.057055] usb 3-14: device not accepting address 92, error -108
[15574.055575] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[15574.055587] xhci_hcd 0000:00:14.0: Abort the command ring, but the xHCI is dead.
[15579.054167] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[15579.054176] xhci_hcd 0000:00:14.0: Abort the command ring, but the xHCI is dead.
[15584.052706] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[15584.052715] xhci_hcd 0000:00:14.0: Abort the command ring, but the xHCI is dead.
[15584.052841] usb 3-3: USB disconnect, device number 2
[15584.052854] usb 3-3.2: USB disconnect, device number 13
[15584.085404] usb 3-4: USB disconnect, device number 3
[15584.108793] usb 3-6: USB disconnect, device number 8
[15584.164694] usb 3-7: USB disconnect, device number 9
[15584.165426] usb 3-8: USB disconnect, device number 10
[15584.165634] usb 3-9: USB disconnect, device number 11 |
Occasionally, when I unplug my Android phone (connected over USB), my machine crashes.
At first, I presumed the entire machine had halted since the keyboard and mouse stopped working.
However, I'm still able to SSH in although the screen is completely non-responsive. Pressing the power button on the CPU seems to bring up a window with Ubuntu's power options.
My Ubuntu version:
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 14.04.4 LTS
Release: 14.04
Codename: trusty
Kernel version:
Linux nixentor 3.13.0-91-generic #138-Ubuntu SMP Fri Jun 24 17:00:34 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
I see the following output on dmesg:
[15563.650717] ------------[ cut here ]------------
[15563.650730] WARNING: CPU: 7 PID: 0 at /build/linux-3r7mVb/linux-3.13.0/drivers/usb/host/xhci-ring.c:1590 handle_cmd_completion+0xe56/0xe60()
[15563.650732] Modules linked in: qcserial usb_wwan usbserial ip6table_filter ip6_tables iptable_filter ip_tables x_tables cachefiles cfg80211 rfcomm bnep nfsd auth_rpcgss nfs_acl nfs lockd sunrpc fscache snd_hda_codec_hdmi btusb bluetooth usb_storage mxm_wmi x86_pkg_temp_thermal intel_powerclamp coretemp kvm_intel kvm crct10dif_pclmul crc32_pclmul aesni_intel aes_x86_64 lrw gf128mul glue_helper ablk_helper cryptd uvcvideo videobuf2_vmalloc videobuf2_memops joydev videobuf2_core snd_hda_codec_realtek videodev snd_usb_audio snd_usbmidi_lib 8812au(OX) snd_seq_midi snd_seq_midi_event snd_rawmidi snd_hda_intel snd_hda_codec snd_seq serio_raw snd_hwdep radeon snd_pcm mei_me snd_page_alloc mei snd_seq_device snd_timer snd ttm drm_kms_helper soundcore drm parport_pc i2c_algo_bit ppdev lp wmi parport video intel_smartconnect shpchp acpi_pad mac_hid hid_generic usbhid hid e1000e ahci psmouse ptp libahci pps_core
[15563.650804] CPU: 7 PID: 0 Comm: swapper/7 Tainted: G OX 3.13.0-91-generic #138-Ubuntu
[15563.650807] Hardware name: To Be Filled By O.E.M. To Be Filled By O.E.M./Z97 Extreme4, BIOS P1.30 05/23/2014
[15563.650809] 0000000000000000 ffff88041edc3d90 ffffffff81729906 0000000000000000
[15563.650813] 0000000000000009 ffff88041edc3dc8 ffffffff8106987d ffff880404062d60
[15563.650817] ffff8804040606b0 0000000000000010 00000004040606b0 ffff8804041a0000
[15563.650822] Call Trace:
[15563.650824] <IRQ> [<ffffffff81729906>] dump_stack+0x64/0x82
[15563.650836] [<ffffffff8106987d>] warn_slowpath_common+0x7d/0xa0
[15563.650840] [<ffffffff8106995a>] warn_slowpath_null+0x1a/0x20
[15563.650845] [<ffffffff815848c6>] handle_cmd_completion+0xe56/0xe60
[15563.650852] [<ffffffff8109aa65>] ? check_preempt_curr+0x75/0xa0
[15563.650857] [<ffffffff815861eb>] xhci_irq+0x33b/0xa50
[15563.650861] [<ffffffff8109fe35>] ? sched_clock_cpu+0xb5/0x100
[15563.650865] [<ffffffff81586911>] xhci_msi_irq+0x11/0x20
[15563.650870] [<ffffffff810c27be>] handle_irq_event_percpu+0x4e/0x220
[15563.650874] [<ffffffff810c29cd>] handle_irq_event+0x3d/0x60
[15563.650878] [<ffffffff810c5497>] handle_edge_irq+0x77/0x130
[15563.650886] [<ffffffff81016e3e>] handle_irq+0x1e/0x30
[15563.650893] [<ffffffff8173c79d>] do_IRQ+0x4d/0xc0
[15563.650898] [<ffffffff81731e2d>] common_interrupt+0x6d/0x6d
[15563.650900] <EOI> [<ffffffff815daaf2>] ? cpuidle_enter_state+0x52/0xc0
[15563.650910] [<ffffffff815daae8>] ? cpuidle_enter_state+0x48/0xc0
[15563.650915] [<ffffffff815dac3c>] cpuidle_idle_call+0xdc/0x220
[15563.650921] [<ffffffff8101e3fe>] arch_cpu_idle+0xe/0x30
[15563.650924] [<ffffffff810c1be1>] cpu_startup_entry+0xc1/0x2b0
[15563.650931] [<ffffffff8104278d>] start_secondary+0x21d/0x2d0
[15563.650934] ---[ end trace d9b5447d0ddb440a ]---
[15565.486066] xhci_hcd 0000:00:14.0: xHCI host not responding to stop endpoint command.
[15565.486075] xhci_hcd 0000:00:14.0: Assuming host is dying, halting host.
[15565.486120] xhci_hcd 0000:00:14.0: HC died; cleaning up
[15568.853140] xhci_hcd 0000:00:14.0: Timeout while waiting for address device command
[15568.853149] xhci_hcd 0000:00:14.0: Abort the command ring, but the xHCI is dead.
[15569.057055] usb 3-14: device not accepting address 92, error -108
[15574.055575] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[15574.055587] xhci_hcd 0000:00:14.0: Abort the command ring, but the xHCI is dead.
[15579.054167] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[15579.054176] xhci_hcd 0000:00:14.0: Abort the command ring, but the xHCI is dead.
[15584.052706] xhci_hcd 0000:00:14.0: Timeout while waiting for a slot
[15584.052715] xhci_hcd 0000:00:14.0: Abort the command ring, but the xHCI is dead.
[15584.052841] usb 3-3: USB disconnect, device number 2
[15584.052854] usb 3-3.2: USB disconnect, device number 13
[15584.085404] usb 3-4: USB disconnect, device number 3
[15584.108793] usb 3-6: USB disconnect, device number 8
[15584.164694] usb 3-7: USB disconnect, device number 9
[15584.165426] usb 3-8: USB disconnect, device number 10
[15584.165634] usb 3-9: USB disconnect, device number 11
---
ApportVersion: 2.14.1-0ubuntu3.21
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: guru 2492 F.... pulseaudio
/dev/snd/controlC0: guru 2492 F.... pulseaudio
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=bebe3ee7-4a81-4980-93ee-80daafd63772
InstallationDate: Installed on 2014-05-04 (808 days ago)
InstallationMedia: This
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
Package: linux (not installed)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-92-generic root=UUID=2e88994f-d021-4c26-a209-6b1a3aece4fc ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-92.139-generic 3.13.11-ckt39
RelatedPackageVersions:
linux-restricted-modules-3.13.0-92-generic N/A
linux-backports-modules-3.13.0-92-generic N/A
linux-firmware 1.127.22
RfKill:
1: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: trusty
Uname: Linux 3.13.0-92-generic x86_64
UpgradeStatus: Upgraded to trusty on 2014-08-24 (696 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/23/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.30
dmi.board.name: Z97 Extreme4
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.30:bd05/23/2014:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnZ97Extreme4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M. |
|
| 2016-07-20 14:43:49 |
Guru Prasad |
attachment added |
|
AlsaInfo.txt https://bugs.launchpad.net/bugs/1603564/+attachment/4704131/+files/AlsaInfo.txt |
|
| 2016-07-20 14:43:51 |
Guru Prasad |
attachment added |
|
BootDmesg.txt https://bugs.launchpad.net/bugs/1603564/+attachment/4704132/+files/BootDmesg.txt |
|
| 2016-07-20 14:43:52 |
Guru Prasad |
attachment added |
|
CRDA.txt https://bugs.launchpad.net/bugs/1603564/+attachment/4704133/+files/CRDA.txt |
|
| 2016-07-20 14:43:54 |
Guru Prasad |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1603564/+attachment/4704134/+files/CurrentDmesg.txt |
|
| 2016-07-20 14:43:55 |
Guru Prasad |
attachment added |
|
IwConfig.txt https://bugs.launchpad.net/bugs/1603564/+attachment/4704135/+files/IwConfig.txt |
|
| 2016-07-20 14:43:57 |
Guru Prasad |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1603564/+attachment/4704136/+files/Lspci.txt |
|
| 2016-07-20 14:43:58 |
Guru Prasad |
attachment added |
|
Lsusb.txt https://bugs.launchpad.net/bugs/1603564/+attachment/4704137/+files/Lsusb.txt |
|
| 2016-07-20 14:43:59 |
Guru Prasad |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1603564/+attachment/4704138/+files/ProcCpuinfo.txt |
|
| 2016-07-20 14:44:01 |
Guru Prasad |
attachment added |
|
ProcEnviron.txt https://bugs.launchpad.net/bugs/1603564/+attachment/4704139/+files/ProcEnviron.txt |
|
| 2016-07-20 14:44:03 |
Guru Prasad |
attachment added |
|
ProcInterrupts.txt https://bugs.launchpad.net/bugs/1603564/+attachment/4704140/+files/ProcInterrupts.txt |
|
| 2016-07-20 14:44:04 |
Guru Prasad |
attachment added |
|
ProcModules.txt https://bugs.launchpad.net/bugs/1603564/+attachment/4704141/+files/ProcModules.txt |
|
| 2016-07-20 14:44:06 |
Guru Prasad |
attachment added |
|
PulseList.txt https://bugs.launchpad.net/bugs/1603564/+attachment/4704142/+files/PulseList.txt |
|
| 2016-07-20 14:44:08 |
Guru Prasad |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1603564/+attachment/4704143/+files/UdevDb.txt |
|
| 2016-07-20 14:44:10 |
Guru Prasad |
attachment added |
|
UdevLog.txt https://bugs.launchpad.net/bugs/1603564/+attachment/4704144/+files/UdevLog.txt |
|
| 2016-07-20 14:44:12 |
Guru Prasad |
attachment added |
|
WifiSyslog.txt https://bugs.launchpad.net/bugs/1603564/+attachment/4704145/+files/WifiSyslog.txt |
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| 2016-07-20 14:46:37 |
Guru Prasad |
attachment added |
|
Output of apport-collect 1603564 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1603564/+attachment/4704146/+files/dump.txt |
|
| 2016-07-20 19:50:58 |
Paul White |
linux (Ubuntu): status |
Incomplete |
New |
|
| 2016-07-20 20:00:16 |
Brad Figg |
linux (Ubuntu): status |
New |
Confirmed |
|
| 2016-07-29 22:59:06 |
penalvch |
tags |
apport-collected bot-comment kernel-bug trusty usb |
apport-collected bios-outdated-2.40 bot-comment kernel-bug trusty |
|
| 2016-07-29 23:00:10 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2016-09-28 04:17:45 |
Launchpad Janitor |
linux (Ubuntu): status |
Incomplete |
Expired |
|
