Generic USB Mass Storare Failure

Bug #1600648 reported by Hans Verschoor
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

I realize this is not a reporting a bug for a specific situation but after collecting numerous reports from equally numerous forums I cannot make another analysis that there something very wrong crept into Linux regarding mounting and handling USB Mass Storage. None of the suggestions I found worked, and I dare to say the same goes for the major part of others with their problems as well.
May be it's time to stop with trying to solve each individual problem, usually without any success as I followed the discussions, but go back to "point zero" and fix this horrible bug.
FYI: I noticed that mounting USB Mass Storage worked on earlier releases.

BTW. my system:
Mint 17.2 Rafaela
Linux Kernel: 3.16.0-38-generic
Ubuntu: 52~14.04.1-Ubuntu SMP

Tags: mass storage usb
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1600648

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Hans Verschoor (hanjen)
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.7 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc7

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Hans Verschoor (hanjen) wrote : Re: [Bug 1600648] Re: Generic USB Mass Storare Failure

Hello Joseph,

First of all, thanks for your response.
In the past time I did some more investigations and now I have the
impression the problem may be limited to mounting the EXFAT filesystem
to fail in case of an SD card coming from a digital camera, in my case a
Nikon D810.
The Nikon D810 acts as a mass storage device, so it does not make a
difference if I connect the camera or if I insert the SD-card in a card
reader. Mounting an NTFS-formatted SD card formatted as is successful.
Unfortunately the Nikon D810 only accepts EXFAT formatted memory cards.
Installing FUSE did not result in mounting the EXFAT SD-card.

Looking forward to your response,
Kind regards,
Hans Verschoor.

On 07/19/2016 12:32 AM, Joseph Salisbury wrote:
> Did this issue start happening after an update/upgrade? Was there a
> prior kernel version where you were not having this particular problem?
>
> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v4.7 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc7
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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