Using secondary monitors with modesetting driver causes system crash

Bug #1598638 reported by Shevek
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Setup:
1. Use modesetting driver for X11.
2. Enable a secondary monitor, either VGA, HDMI or DisplayPort.

Observe:
a. Screen flickers, loses hsync, goes weird every few seconds.
b. After a few minutes, system freezes, no logs, no recovery, no nothing, but display still on screen.

Workaround:
Switching to intel driver system still crashes, but less often, and differently.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-28-generic 4.4.0-28.47
ProcVersionSignature: Ubuntu 4.4.0-28.47-generic 4.4.13
Uname: Linux 4.4.0-28-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: shevek 2968 F.... pulseaudio
 /dev/snd/controlC1: shevek 2968 F.... pulseaudio
CurrentDesktop: XFCE
Date: Sun Jul 3 16:13:54 2016
HibernationDevice: RESUME=UUID=22fd2208-7557-432d-bbff-95dd97905323
InstallationDate: Installed on 2015-05-18 (412 days ago)
InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
MachineType: LENOVO 20CKCT01WW
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-28-generic.efi.signed root=/dev/mapper/xubuntu--vg-root ro noprompt persistent quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-28-generic N/A
 linux-backports-modules-4.4.0-28-generic N/A
 linux-firmware 1.157.1
SourcePackage: linux
UpgradeStatus: Upgraded to xenial on 2016-06-23 (10 days ago)
dmi.bios.date: 08/20/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: N11ET34W (1.10 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20CKCT01WW
dmi.board.vendor: LENOVO
dmi.board.version: 0B98417 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN11ET34W(1.10):bd08/20/2015:svnLENOVO:pn20CKCT01WW:pvrThinkPadT550:rvnLENOVO:rn20CKCT01WW:rvr0B98417WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.name: 20CKCT01WW
dmi.product.version: ThinkPad T550
dmi.sys.vendor: LENOVO

Revision history for this message
Shevek (r-launchpad-anarres-org) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.7 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc6-yakkety/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.