Activity log for bug #1593985

Date Who What changed Old value New value Message
2016-06-18 14:46:14 gratefulfrog bug added bug
2016-06-18 14:46:14 gratefulfrog attachment added error messages on boot https://bugs.launchpad.net/bugs/1593985/+attachment/4686171/+files/IMG_20160618_155910.jpg
2016-06-18 15:00:58 Brad Figg linux (Ubuntu): status New Incomplete
2016-06-18 15:21:44 gratefulfrog tags apport-collected xenial
2016-06-18 15:21:45 gratefulfrog description I have suddenly had critical problems at boot on my asus X99-S motherboard with INTEL I7-5280K CPU and MSI NVIDEA GTX970 graphics card. The USB Keyboard and mouse are not operational once I get to the XUBUNTU login screen. They work during the bios setup. I am on XUbuntu 16.10. I can dual boot to windows 10, ok, it seems. I have the latest BIOS 3101. I have tried disabling fast boot, no change; enabling xHCI and/or EHCI, no change, full and partial USB, all with no change... I was able to take a picture of the boot error messages and it is attached. Please, please help, I am quite desperate... Cheers, Bob I have suddenly had critical problems at boot on my asus X99-S motherboard with INTEL I7-5280K CPU and MSI NVIDEA GTX970 graphics card. The USB Keyboard and mouse are not operational once I get to the XUBUNTU login screen. They work during the bios setup. I am on XUbuntu 16.10. I can dual boot to windows 10, ok, it seems. I have the latest BIOS 3101. I have tried disabling fast boot, no change; enabling xHCI and/or EHCI, no change, full and partial USB, all with no change... I was able to take a picture of the boot error messages and it is attached. Please, please help, I am quite desperate... Cheers, Bob --- ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: felix 1964 F.... pulseaudio /dev/snd/controlC0: felix 1964 F.... pulseaudio CurrentDesktop: XFCE DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=724cf364-d70f-4a7d-acca-f1978cbee569 InstallationDate: Installed on 2015-10-03 (258 days ago) InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1) MachineType: ASUS All Series NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-24-generic root=UUID=477fdc2b-84dd-4895-8eaa-d2301ef4bda6 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10 RelatedPackageVersions: linux-restricted-modules-4.4.0-24-generic N/A linux-backports-modules-4.4.0-24-generic N/A linux-firmware 1.157 RfKill: 0: phy0: Wireless LAN Soft blocked: yes Hard blocked: no Tags: xenial Uname: Linux 4.4.0-24-generic x86_64 UpgradeStatus: Upgraded to xenial on 2016-06-17 (1 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 05/04/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3101 dmi.board.asset.tag: Default string dmi.board.name: X99-S dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3101:bd05/04/2016:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnX99-S:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.name: All Series dmi.product.version: System Version dmi.sys.vendor: ASUS
2016-06-18 15:21:45 gratefulfrog attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1593985/+attachment/4686176/+files/AlsaInfo.txt
2016-06-18 15:21:46 gratefulfrog attachment added CRDA.txt https://bugs.launchpad.net/bugs/1593985/+attachment/4686177/+files/CRDA.txt
2016-06-18 15:21:47 gratefulfrog attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1593985/+attachment/4686178/+files/CurrentDmesg.txt
2016-06-18 15:21:48 gratefulfrog attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1593985/+attachment/4686179/+files/IwConfig.txt
2016-06-18 15:21:50 gratefulfrog attachment added JournalErrors.txt https://bugs.launchpad.net/bugs/1593985/+attachment/4686180/+files/JournalErrors.txt
2016-06-18 15:21:51 gratefulfrog attachment added Lspci.txt https://bugs.launchpad.net/bugs/1593985/+attachment/4686181/+files/Lspci.txt
2016-06-18 15:21:52 gratefulfrog attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1593985/+attachment/4686182/+files/Lsusb.txt
2016-06-18 15:21:54 gratefulfrog attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1593985/+attachment/4686183/+files/ProcCpuinfo.txt
2016-06-18 15:21:54 gratefulfrog attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1593985/+attachment/4686184/+files/ProcEnviron.txt
2016-06-18 15:21:56 gratefulfrog attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1593985/+attachment/4686185/+files/ProcInterrupts.txt
2016-06-18 15:21:57 gratefulfrog attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1593985/+attachment/4686186/+files/ProcModules.txt
2016-06-18 15:21:59 gratefulfrog attachment added PulseList.txt https://bugs.launchpad.net/bugs/1593985/+attachment/4686187/+files/PulseList.txt
2016-06-18 15:22:01 gratefulfrog attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1593985/+attachment/4686188/+files/UdevDb.txt
2016-06-18 15:22:03 gratefulfrog attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1593985/+attachment/4686189/+files/WifiSyslog.txt
2016-06-18 15:22:06 gratefulfrog linux (Ubuntu): status Incomplete Confirmed
2016-06-20 15:38:22 Joseph Salisbury linux (Ubuntu): importance Undecided High
2016-06-20 15:38:30 Joseph Salisbury linux (Ubuntu): status Confirmed Incomplete
2016-08-21 04:17:22 Launchpad Janitor linux (Ubuntu): status Incomplete Expired