[Satellite L745, Conexant CX20585, Speaker, Internal] No sound at all
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Medium
|
Unassigned |
Bug Description
I don't have any audio output through the laptop's internal speakers but I get audio fine if I plug in external speakers.
I can get audio working briefly by running
sudo hda-verb /dev/snd/hwC0D0 0x1f SET_POWER_STATE 0
as suggested at
http://
but it doesn't last very long before the audio turns off again.
ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 4.4.0-23-generic x86_64
ApportVersion: 2.20.1-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0c: jeremy 2493 F...m pulseaudio
/dev/snd/pcmC0D0p: jeremy 2493 F...m pulseaudio
/dev/snd/
CurrentDesktop: GNOME
Date: Mon Jun 6 21:49:33 2016
EcryptfsInUse: Yes
InstallationDate: Installed on 2016-04-09 (58 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Beta amd64 (20160408)
PackageArchitec
SourcePackage: alsa-driver
Symptom: audio
Symptom_
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0c: jeremy 2493 F...m pulseaudio
/dev/snd/pcmC0D0p: jeremy 2493 F...m pulseaudio
/dev/snd/
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Satellite L745, Conexant CX20585, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/26/2012
dmi.bios.vendor: INSYDE
dmi.bios.version: 2.60
dmi.board.
dmi.board.name: Base Board Product Name
dmi.board.vendor: Intel Corp.
dmi.board.version: Base Board Version
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.
dmi.modalias: dmi:bvnINSYDE:
dmi.product.name: Satellite L745
dmi.product.
dmi.sys.vendor: TOSHIBA
---
ApportVersion: 2.20.1-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0c: jeremy 2493 F...m pulseaudio
/dev/snd/pcmC0D0p: jeremy 2493 F...m pulseaudio
/dev/snd/
CurrentDesktop: GNOME
DistroRelease: Ubuntu 16.10
EcryptfsInUse: Yes
HibernationDevice: RESUME=
InstallationDate: Installed on 2016-04-09 (58 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Beta amd64 (20160408)
MachineType: TOSHIBA Satellite L745
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.158
Tags: yakkety
Uname: Linux 4.4.0-23-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sbuild sudo
_MarkForUpload: True
dmi.bios.date: 06/26/2012
dmi.bios.vendor: INSYDE
dmi.bios.version: 2.60
dmi.board.
dmi.board.name: Base Board Product Name
dmi.board.vendor: Intel Corp.
dmi.board.version: Base Board Version
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.
dmi.modalias: dmi:bvnINSYDE:
dmi.product.name: Satellite L745
dmi.product.
dmi.sys.vendor: TOSHIBA
tags: | added: kernel-sound |
affects: | alsa-driver (Ubuntu) → linux (Ubuntu) |
tags: | added: latest-bios-2.60 |
This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:
apport-collect 1589756
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.