resume on dell xps 15 9550 fails

Bug #1581249 reported by Chris J Arges
26
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Critical
Unassigned

Bug Description

4.4.0-22 fails to resume after suspend.
4.6 mainline from 20160508 works.

To reproduce:
1) suspend machine by closing lid
2) open lid

--

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-22-generic 4.4.0-22.39
ProcVersionSignature: Ubuntu 4.4.0-22.39-generic 4.4.8
Uname: Linux 4.4.0-22-generic x86_64
NonfreeKernelModules: zfs zunicode zcommon znvpair zavl
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mark 4296 F.... pulseaudio
Date: Tue May 10 10:25:07 2016
InstallationDate: Installed on 2016-05-02 (8 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 04f3:21d4 Elan Microelectronics Corp.
 Bus 001 Device 002: ID 0a5c:6410 Broadcom Corp.
 Bus 001 Device 004: ID 0c45:6713 Microdia
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. XPS 15 9550
ProcEnviron:
 LANGUAGE=en_GB:en
 TERM=linux
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic.efi.signed root=UUID=3643ef37-7cee-41b3-9387-2faa819c44db ro quiet splash vt.handoff=7
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-22-generic N/A
 linux-backports-modules-4.4.0-22-generic N/A
 linux-firmware 1.157
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/07/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 01.02.00
dmi.board.name: 0N7TVV
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr01.02.00:bd04/07/2016:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 15 9550
dmi.sys.vendor: Dell Inc.

Tags: kernel-key
Chris J Arges (arges)
description: updated
Revision history for this message
Eugene San (eugenesan) wrote :

@arges I am also experiencing suspend issues on my XPS13 but before opening a separate bug report I would like to check if our systems are affected by the same bug.

Please check/confirm the following:

1. Is your system fails to resume or stuck during suspend? Please suspend the system using system menu (instead of closing the LID) and describe power-button light behavior. Is it turned off after 5-10 seconds?

2. Is there an external monitor? What happens if it's disconnected? (In my case connecting/reconnecting the monitor after the system is booted triggers the issues).

3. Is it a persistent behavior?

4. Is http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.4.10-xenial/ still broken? (It solved the problem on my system).

Revision history for this message
Jerry Kao (jerry.kao) wrote :

Can not reproduced this issue on Precision 5510 (Ubunut 16.04, 4.4.0-21 and 4.4.0-22)

System can suspend/resume by close/open led successfully.

If a external monitor is connected, close led is not able to trigger suspend (on Precision 5510)

tags: added: kernel-key
Revision history for this message
Jerry Kao (jerry.kao) wrote :

Can not reproduce this issue on XPS15 (9550) with kernel 4.4.0-22.40

Revision history for this message
Nara Huang (narahuang) wrote :

Can not reproduce this issue on XPS15 (9550) with kernel 4.4.0-24.43

Revision history for this message
Cruz Fernandez (cruz-fernandez) wrote :

Can not reproduce this issue on my XPS15 (9550) with kernel 4.4.0-24.43

Changed in linux (Ubuntu):
status: Confirmed → Fix Released
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