| 2016-05-08 08:25:49 |
R. Becke |
bug |
|
|
added bug |
| 2016-05-08 08:25:49 |
R. Becke |
attachment added |
|
lspci-vnvn.log https://bugs.launchpad.net/bugs/1579481/+attachment/4658522/+files/lspci-vnvn.log |
|
| 2016-05-08 08:27:48 |
R. Becke |
attachment added |
|
version.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1579481/+attachment/4658523/+files/version.log |
|
| 2016-05-08 08:30:12 |
Brad Figg |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2016-05-08 09:05:35 |
R. Becke |
tags |
|
apport-collected xenial |
|
| 2016-05-08 09:05:36 |
R. Becke |
description |
Since I've upgraded 15.10 to 16.04 my external monitor is not working anymore. Whether I plug it directly into the DVI port of my laptop ("HP EliteBook 840 G1") or whether I plug it into the DVI or VGA port of my docking station "HP 2013 UltraSlim-Dockingstation" I get the following error in "/var/log/syslog":
...
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.377223] radeon 0000:03:00.0: VCE init error (-110).
May 4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [ 64.811603] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery reached max voltage
May 4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [ 64.811619] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery failed
...
I tried as well a fresh 16.04 install but this still did not help.
The full log related to plugging in an external monitor is:
...
May 4 19:20:16 hp-elitebook-840-g1--s0-v2 kernel: [ 62.573716] i915 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
May 4 19:20:16 hp-elitebook-840-g1--s0-v2 kernel: [ 62.578032] i915 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
May 4 19:20:16 hp-elitebook-840-g1--s0-v2 kernel: [ 62.578106] acpi PNP0501:00: Still not present
May 4 19:20:16 hp-elitebook-840-g1--s0-v2 kernel: [ 62.578184] i915 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.267945] [drm] probing gen 2 caps for device 8086:9c18 = 5323c42/0
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.267950] [drm] PCIE gen 2 link speeds already enabled
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.275081] [drm] PCIE GART of 2048M enabled (table at 0x00000000002E8000).
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.275187] radeon 0000:03:00.0: WB enabled
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.275190] radeon 0000:03:00.0: fence driver on ring 0 use gpu addr 0x0000000040000c00 and cpu addr 0xffff880434a83c00
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.275191] radeon 0000:03:00.0: fence driver on ring 1 use gpu addr 0x0000000040000c04 and cpu addr 0xffff880434a83c04
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.275192] radeon 0000:03:00.0: fence driver on ring 2 use gpu addr 0x0000000040000c08 and cpu addr 0xffff880434a83c08
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.275194] radeon 0000:03:00.0: fence driver on ring 3 use gpu addr 0x0000000040000c0c and cpu addr 0xffff880434a83c0c
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.275195] radeon 0000:03:00.0: fence driver on ring 4 use gpu addr 0x0000000040000c10 and cpu addr 0xffff880434a83c10
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.276738] radeon 0000:03:00.0: fence driver on ring 5 use gpu addr 0x0000000000075a18 and cpu addr 0xffffc90002835a18
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.377223] radeon 0000:03:00.0: VCE init error (-110).
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.612628] [drm] ring test on 0 succeeded in 1 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.612635] [drm] ring test on 1 succeeded in 1 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.612640] [drm] ring test on 2 succeeded in 1 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.612650] [drm] ring test on 3 succeeded in 5 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.612658] [drm] ring test on 4 succeeded in 5 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.788345] [drm] ring test on 5 succeeded in 2 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.788352] [drm] UVD initialized successfully.
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.788388] [drm] ib test on ring 0 succeeded in 0 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.788421] [drm] ib test on ring 1 succeeded in 0 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.788453] [drm] ib test on ring 2 succeeded in 0 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.788483] [drm] ib test on ring 3 succeeded in 0 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.788514] [drm] ib test on ring 4 succeeded in 0 usecs
May 4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [ 64.437532] [drm] ib test on ring 5 succeeded
May 4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [ 64.811603] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery reached max voltage
May 4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [ 64.811619] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery failed
May 4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [ 65.062599] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery reached max voltage
May 4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [ 65.062614] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery failed
...
I tried as well upgrading to the latest kernel as described here:
https://wiki.ubuntu.com/KernelMainlineBuilds - latest v4.6 kernel[0]
But this did not help either.
Some further details:
# lspci -k | grep VGA
00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 0b)
03:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Mars [Radeon HD 8730M] (rev ff)
# xrandr --listproviders
Providers: number : 3
Provider 0: id: 0x6d cap: 0x9, Source Output, Sink Offload crtcs: 4 outputs: 6 associated providers: 2 name:Intel
Provider 1: id: 0x43 cap: 0x6, Sink Output, Source Offload crtcs: 2 outputs: 2 associated providers: 2 name:OLAND @ pci:0000:03:00.0
Provider 2: id: 0x43 cap: 0x6, Sink Output, Source Offload crtcs: 2 outputs: 2 associated providers: 2 name:OLAND @ pci:0000:03:00.0
This bug could be related to: "https://bugzilla.redhat.com/show_bug.cgi?id=1262649" but I could nowhere find any answers when it will be fixed or what is the root cause. |
Since I've upgraded 15.10 to 16.04 my external monitor is not working anymore. Whether I plug it directly into the DVI port of my laptop ("HP EliteBook 840 G1") or whether I plug it into the DVI or VGA port of my docking station "HP 2013 UltraSlim-Dockingstation" I get the following error in "/var/log/syslog":
...
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.377223] radeon 0000:03:00.0: VCE init error (-110).
May 4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [ 64.811603] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery reached max voltage
May 4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [ 64.811619] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery failed
...
I tried as well a fresh 16.04 install but this still did not help.
The full log related to plugging in an external monitor is:
...
May 4 19:20:16 hp-elitebook-840-g1--s0-v2 kernel: [ 62.573716] i915 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
May 4 19:20:16 hp-elitebook-840-g1--s0-v2 kernel: [ 62.578032] i915 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
May 4 19:20:16 hp-elitebook-840-g1--s0-v2 kernel: [ 62.578106] acpi PNP0501:00: Still not present
May 4 19:20:16 hp-elitebook-840-g1--s0-v2 kernel: [ 62.578184] i915 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.267945] [drm] probing gen 2 caps for device 8086:9c18 = 5323c42/0
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.267950] [drm] PCIE gen 2 link speeds already enabled
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.275081] [drm] PCIE GART of 2048M enabled (table at 0x00000000002E8000).
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.275187] radeon 0000:03:00.0: WB enabled
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.275190] radeon 0000:03:00.0: fence driver on ring 0 use gpu addr 0x0000000040000c00 and cpu addr 0xffff880434a83c00
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.275191] radeon 0000:03:00.0: fence driver on ring 1 use gpu addr 0x0000000040000c04 and cpu addr 0xffff880434a83c04
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.275192] radeon 0000:03:00.0: fence driver on ring 2 use gpu addr 0x0000000040000c08 and cpu addr 0xffff880434a83c08
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.275194] radeon 0000:03:00.0: fence driver on ring 3 use gpu addr 0x0000000040000c0c and cpu addr 0xffff880434a83c0c
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.275195] radeon 0000:03:00.0: fence driver on ring 4 use gpu addr 0x0000000040000c10 and cpu addr 0xffff880434a83c10
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.276738] radeon 0000:03:00.0: fence driver on ring 5 use gpu addr 0x0000000000075a18 and cpu addr 0xffffc90002835a18
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.377223] radeon 0000:03:00.0: VCE init error (-110).
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.612628] [drm] ring test on 0 succeeded in 1 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.612635] [drm] ring test on 1 succeeded in 1 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.612640] [drm] ring test on 2 succeeded in 1 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.612650] [drm] ring test on 3 succeeded in 5 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.612658] [drm] ring test on 4 succeeded in 5 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.788345] [drm] ring test on 5 succeeded in 2 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.788352] [drm] UVD initialized successfully.
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.788388] [drm] ib test on ring 0 succeeded in 0 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.788421] [drm] ib test on ring 1 succeeded in 0 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.788453] [drm] ib test on ring 2 succeeded in 0 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.788483] [drm] ib test on ring 3 succeeded in 0 usecs
May 4 19:20:17 hp-elitebook-840-g1--s0-v2 kernel: [ 63.788514] [drm] ib test on ring 4 succeeded in 0 usecs
May 4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [ 64.437532] [drm] ib test on ring 5 succeeded
May 4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [ 64.811603] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery reached max voltage
May 4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [ 64.811619] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery failed
May 4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [ 65.062599] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery reached max voltage
May 4 19:20:18 hp-elitebook-840-g1--s0-v2 kernel: [ 65.062614] [drm:radeon_dp_link_train [radeon]] *ERROR* clock recovery failed
...
I tried as well upgrading to the latest kernel as described here:
https://wiki.ubuntu.com/KernelMainlineBuilds - latest v4.6 kernel[0]
But this did not help either.
Some further details:
# lspci -k | grep VGA
00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 0b)
03:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Mars [Radeon HD 8730M] (rev ff)
# xrandr --listproviders
Providers: number : 3
Provider 0: id: 0x6d cap: 0x9, Source Output, Sink Offload crtcs: 4 outputs: 6 associated providers: 2 name:Intel
Provider 1: id: 0x43 cap: 0x6, Sink Output, Source Offload crtcs: 2 outputs: 2 associated providers: 2 name:OLAND @ pci:0000:03:00.0
Provider 2: id: 0x43 cap: 0x6, Sink Output, Source Offload crtcs: 2 outputs: 2 associated providers: 2 name:OLAND @ pci:0000:03:00.0
This bug could be related to: "https://bugzilla.redhat.com/show_bug.cgi?id=1262649" but I could nowhere find any answers when it will be fixed or what is the root cause.
---
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: raoul-becke--s0-v1 2062 F.... pulseaudio
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=39fdf497-1989-4699-87de-c2404745e296
InstallationDate: Installed on 2016-04-29 (8 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: Hewlett-Packard HP EliteBook 840 G1
Package: linux (not installed)
ProcFB:
0 inteldrmfb
1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic.efi.signed root=UUID=fdc7fbde-63a1-4228-a940-7820605e44b5 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-22.39-generic 4.4.8
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-4.4.0-22-generic N/A
linux-backports-modules-4.4.0-22-generic N/A
linux-firmware 1.157
Tags: xenial
Uname: Linux 4.4.0-22-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 01/26/2016
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: L71 Ver. 01.35
dmi.board.name: 198F
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 15.57
dmi.chassis.asset.tag: 5CG4371SBC
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrL71Ver.01.35:bd01/26/2016:svnHewlett-Packard:pnHPEliteBook840G1:pvrA3008CD10003:rvnHewlett-Packard:rn198F:rvrKBCVersion15.57:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 840 G1
dmi.product.version: A3008CD10003
dmi.sys.vendor: Hewlett-Packard |
|
| 2016-05-08 09:05:37 |
R. Becke |
attachment added |
|
AlsaInfo.txt https://bugs.launchpad.net/bugs/1579481/+attachment/4658540/+files/AlsaInfo.txt |
|
| 2016-05-08 09:05:39 |
R. Becke |
attachment added |
|
CRDA.txt https://bugs.launchpad.net/bugs/1579481/+attachment/4658541/+files/CRDA.txt |
|
| 2016-05-08 09:05:40 |
R. Becke |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1579481/+attachment/4658542/+files/CurrentDmesg.txt |
|
| 2016-05-08 09:05:42 |
R. Becke |
attachment added |
|
IwConfig.txt https://bugs.launchpad.net/bugs/1579481/+attachment/4658543/+files/IwConfig.txt |
|
| 2016-05-08 09:05:43 |
R. Becke |
attachment added |
|
JournalErrors.txt https://bugs.launchpad.net/bugs/1579481/+attachment/4658544/+files/JournalErrors.txt |
|
| 2016-05-08 09:05:45 |
R. Becke |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1579481/+attachment/4658545/+files/Lspci.txt |
|
| 2016-05-08 09:05:46 |
R. Becke |
attachment added |
|
Lsusb.txt https://bugs.launchpad.net/bugs/1579481/+attachment/4658546/+files/Lsusb.txt |
|
| 2016-05-08 09:05:47 |
R. Becke |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1579481/+attachment/4658547/+files/ProcCpuinfo.txt |
|
| 2016-05-08 09:05:49 |
R. Becke |
attachment added |
|
ProcEnviron.txt https://bugs.launchpad.net/bugs/1579481/+attachment/4658548/+files/ProcEnviron.txt |
|
| 2016-05-08 09:05:50 |
R. Becke |
attachment added |
|
ProcInterrupts.txt https://bugs.launchpad.net/bugs/1579481/+attachment/4658549/+files/ProcInterrupts.txt |
|
| 2016-05-08 09:05:51 |
R. Becke |
attachment added |
|
ProcModules.txt https://bugs.launchpad.net/bugs/1579481/+attachment/4658550/+files/ProcModules.txt |
|
| 2016-05-08 09:05:52 |
R. Becke |
attachment added |
|
RfKill.txt https://bugs.launchpad.net/bugs/1579481/+attachment/4658551/+files/RfKill.txt |
|
| 2016-05-08 09:05:54 |
R. Becke |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1579481/+attachment/4658552/+files/UdevDb.txt |
|
| 2016-05-08 09:05:55 |
R. Becke |
attachment added |
|
WifiSyslog.txt https://bugs.launchpad.net/bugs/1579481/+attachment/4658553/+files/WifiSyslog.txt |
|
| 2016-05-08 09:06:10 |
R. Becke |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2016-05-09 18:15:07 |
Joseph Salisbury |
linux (Ubuntu): importance |
Undecided |
Medium |
|
| 2016-05-09 18:15:07 |
Joseph Salisbury |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2016-05-09 18:16:06 |
Joseph Salisbury |
linux (Ubuntu): status |
Incomplete |
Triaged |
|
| 2016-05-13 10:35:17 |
Ruben Verweij |
bug |
|
|
added subscriber Ruben Verweij |
| 2016-06-05 14:45:50 |
penalvch |
tags |
apport-collected xenial |
apport-collected bios-outdated-1.37 xenial |
|
| 2016-06-05 14:46:28 |
penalvch |
attachment removed |
version.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1579481/+attachment/4658523/+files/version.log |
|
|
| 2016-06-05 14:46:29 |
penalvch |
attachment removed |
lspci-vnvn.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1579481/+attachment/4658522/+files/lspci-vnvn.log |
|
|
| 2016-06-05 14:46:42 |
penalvch |
linux (Ubuntu): status |
Triaged |
Incomplete |
|
| 2016-06-12 13:07:21 |
R. Becke |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2016-06-12 14:10:50 |
penalvch |
tags |
apport-collected bios-outdated-1.37 xenial |
apport-collected bios-outdated-1.37 kernel-bug-exists-upstream kernel-bug-exists-upstream-4.7-rc2 xenial |
|
| 2016-06-12 14:12:51 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2016-06-12 18:42:39 |
R. Becke |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2016-06-12 22:35:48 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2016-07-07 12:38:09 |
Aaron Peromsik |
bug |
|
|
added subscriber Aaron Peromsik |
| 2016-09-06 04:20:49 |
Launchpad Janitor |
linux (Ubuntu): status |
Incomplete |
Expired |
|
