Dell Bluetooth card not working except enable/disable

Bug #1578094 reported by John Hutcheson
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

After install this bluetooth card, it can be enabled and disabled, but blue manager always claims "Bluetooth is disabled"

usb-devices omits this card, even though it appears in lsusb.
Bus 003 Device 003: ID 413c:8141 Dell Computer Corp.

This has been a problem since before 14.04, and 16.04 has not yet solved it.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-21-generic 4.4.0-21.37
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
Uname: Linux 4.4.0-21-generic i686
NonfreeKernelModules: wl
ApportVersion: 2.20.1-0ubuntu2
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC0D0p: dell 1676 F...m pulseaudio
 /dev/snd/controlC0: dell 1676 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed May 4 19:24:49 2016
HibernationDevice: RESUME=UUID=125fc390-b5fa-4322-a0c7-79fb51f68fa9
InstallationDate: Installed on 2015-10-24 (193 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta i386 (20150805)
MachineType: Dell Inc. Latitude D630
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-21-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-21-generic N/A
 linux-backports-modules-4.4.0-21-generic N/A
 linux-firmware 1.157
SourcePackage: linux
UpgradeStatus: Upgraded to xenial on 2016-05-01 (2 days ago)
dmi.bios.date: 01/04/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A17
dmi.board.name: 0JY102
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA17:bd01/04/2010:svnDellInc.:pnLatitudeD630:pvr:rvnDellInc.:rn0JY102:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude D630
dmi.sys.vendor: Dell Inc.

Revision history for this message
John Hutcheson (johndhutcheson) wrote :
summary: - Dell Bluetooth card not working expect enable/disable
+ Dell Bluetooth card not working except enable/disable
Revision history for this message
John Hutcheson (johndhutcheson) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.6 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.6-rc6-wily/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
John Hutcheson (johndhutcheson) wrote :

Problem appears in Debian 8.08, will post usb-devices output

Revision history for this message
John Hutcheson (johndhutcheson) wrote :

usb-devices on debian 8.08 show no driver for the card

Revision history for this message
John Hutcheson (johndhutcheson) wrote :

Sorry it is Debian 8.4.0 not 8.08

Revision history for this message
penalvch (penalvch) wrote :

John Hutcheson, could you please post the results of the following terminal command:
sudo cat /sys/kernel/debug/usb/devices

tags: added: bios-outdated-a19
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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