Hardware accelerated video decoding causes GPU crash (radeon driver)

[Daro]

SMPlayer with vdpau output plays video ok, but after stopping video in few seconds system freezes. I attach smplayer.log with syslog messages during crash. The same happens with Kodi. I attach kodi.log with syslog messages during crash.

WORKAROUND: Don't use hardware acceleration.

---
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: multimedia 1757 F.... pulseaudio
 /dev/snd/controlC1: multimedia 1757 F.... pulseaudio
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=7c796799-7a5f-45e4-8553-2d104ccaf5fd
InstallationDate: Installed on 2013-11-30 (948 days ago)
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: System manufacturer P5QL-E
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=pl_PL.UTF-8
 SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-28-generic root=UUID=002800d5-0471-42e5-abad-77cbf9f27354 ro quiet
ProcVersionSignature: Ubuntu 4.4.0-28.47-generic 4.4.13
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-28-generic N/A
 linux-backports-modules-4.4.0-28-generic N/A
 linux-firmware 1.157.1
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
Tags: xenial
Uname: Linux 4.4.0-28-generic x86_64
UpgradeStatus: Upgraded to xenial on 2016-04-23 (72 days ago)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 12/01/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0905
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5QL-E
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 2.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0905:bd12/01/2008:svnSystemmanufacturer:pnP5QL-E:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QL-E:rvrRev2.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: P5QL-E
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.6 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.6-rc6-wily/

[Daro (ziutekputek)]

I tested with 4.6.0-040600rc6-generic but the problem persists. Making pause and play again in SMPlayes gives the following syslog output:

May 5 23:55:05 HOME kernel: [ 308.448015] radeon 0000:01:00.0: ring 5 stalled for more than 10000msec
May 5 23:55:05 HOME kernel: [ 308.448021] radeon 0000:01:00.0: GPU lockup (current fence id 0x0000000000000e02 last fence id 0x0000000000000e0b on ring 5)
May 5 23:55:05 HOME kernel: [ 308.482242] radeon 0000:01:00.0: GPU reset succeeded, trying to resume
May 5 23:55:05 HOME kernel: [ 308.491775] [drm] enabling PCIE gen 2 link speeds, disable with radeon.pcie_gen2=0
May 5 23:55:05 HOME kernel: [ 308.493998] [drm] PCIE GART of 1024M enabled (table at 0x000000000025E000).
May 5 23:55:05 HOME kernel: [ 308.494017] radeon 0000:01:00.0: WB enabled
May 5 23:55:05 HOME kernel: [ 308.494020] radeon 0000:01:00.0: fence driver on ring 0 use gpu addr 0x0000000020000c00 and cpu addr 0xffff880034aa6c00
May 5 23:55:05 HOME kernel: [ 308.494023] radeon 0000:01:00.0: fence driver on ring 3 use gpu addr 0x0000000020000c0c and cpu addr 0xffff880034aa6c0c
May 5 23:55:05 HOME kernel: [ 308.494409] radeon 0000:01:00.0: fence driver on ring 5 use gpu addr 0x000000000005c598 and cpu addr 0xffffc9000181c598
May 5 23:55:05 HOME kernel: [ 308.540202] [drm] ring test on 0 succeeded in 1 usecs
May 5 23:55:05 HOME kernel: [ 308.540208] [drm] ring test on 3 succeeded in 2 usecs
May 5 23:55:06 HOME kernel: [ 308.714841] [drm] ring test on 5 succeeded in 1 usecs
May 5 23:55:06 HOME kernel: [ 308.714847] [drm] UVD initialized successfully.
May 5 23:55:06 HOME kernel: [ 308.919526] [drm] ib test on ring 0 succeeded in 0 usecs
May 5 23:55:06 HOME kernel: [ 308.919554] [drm] ib test on ring 3 succeeded in 0 usecs
May 5 23:55:07 HOME kernel: [ 310.068059] [drm:uvd_v1_0_ib_test [radeon]] *ERROR* radeon: fence wait timed out.
May 5 23:55:07 HOME kernel: [ 310.068089] [drm:radeon_ib_ring_tests [radeon]] *ERROR* radeon: failed testing IB on ring 5 (-110).

and makes X freeze.

[penalvch (penalvch)]

Daro, please execute the following command only once, as it will automatically gather debugging information, in a terminal:
apport-collect 1574845

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

[Daro (ziutekputek)]

apport information

[Daro (ziutekputek)]

Christopher,

I executed the command but I am not sure if it have gone ok. Is it because I stayed with upstream kernel? Should I repeat it just let me know.

[penalvch (penalvch)]

Daro, please do it with the Ubuntu kernel (not upstream).

[Daro (ziutekputek)]

apport information

[Daro (ziutekputek)]

apport information

[Daro (ziutekputek)]

apport information

[Daro (ziutekputek)]

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[Daro (ziutekputek)]

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[Daro (ziutekputek)]

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[Daro (ziutekputek)]

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[Daro (ziutekputek)]

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[Daro (ziutekputek)]

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[Daro (ziutekputek)]

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[Daro (ziutekputek)]

apport information

[Daro (ziutekputek)]

Christopher,

I did it again. Hope this time is ok.

[penalvch (penalvch)]

Daro, to clarify, did this issue not occur in a Ubuntu release prior to 16.04?

[Daro (ziutekputek)]

Christopher,

As far as I can remember on 12.04 I did not manage to make hardware accelerated video decoding work at all because of lack of some libraries / packages. I think I made it work when I upgraded to 15.10 and this is when this issue arose.

[penalvch (penalvch)]

Daro, could you please specify how you made it work in 15.10?

[Daro (ziutekputek)]

Christopher,

I installed some of vdpau packages which was missing in 12.04. Which one exactly - I do not remember. If it is important and could be traced in log files - please give me a hint.