0bda:1724 RTL8723AU No WiFi after reboot

Bug #1574622 reported by Nis Wechselberg
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

After rebooting the system, the wifi is not initialized correctly.
dmesg lists [ 14.132275] usb 2-5: Firmware failed to start

However, after complete shutdown and startup the chip works just fine.

I was using 14.04 before and this chip has always been kind of dodgy, requiring a kernel module from github for some time.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-21-generic 4.4.0-21.37 [modified: boot/vmlinuz-4.4.0-21-generic]
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
Uname: Linux 4.4.0-21-generic x86_64
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: enbewe 1685 F.... pulseaudio
 /dev/snd/controlC1: enbewe 1685 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Apr 25 14:34:09 2016
HibernationDevice: RESUME=UUID=ca32a7cb-a574-4faf-9376-ab44bae3ac42
InstallationDate: Installed on 2016-04-22 (2 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: LENOVO 20246
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic.efi.signed root=UUID=dbed3725-2e1c-4a74-8594-6fd4cdb20e21 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-21-generic N/A
 linux-backports-modules-4.4.0-21-generic N/A
 linux-firmware 1.157
SourcePackage: linux
StagingDrivers: r8723au
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/08/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 8FCN36WW(V1.03)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Yoga2
dmi.board.vendor: LENOVO
dmi.board.version: 31900003STD
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo IdeaPad Yoga 11S
dmi.modalias: dmi:bvnLENOVO:bvr8FCN36WW(V1.03):bd10/08/2013:svnLENOVO:pn20246:pvrLenovoIdeaPadYoga11S:rvnLENOVO:rnYoga2:rvr31900003STD:cvnLENOVO:ct10:cvrLenovoIdeaPadYoga11S:
dmi.product.name: 20246
dmi.product.version: Lenovo IdeaPad Yoga 11S
dmi.sys.vendor: LENOVO

Revision history for this message
Nis Wechselberg (webmaster-3457vpxne0) wrote :
description: updated
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Leonard Broman (firepiper) wrote : Re: RTL8723AU No WiFi after reboot

I'm having similar problems. In 15.10 wifi worked just fine, but after upgrade to 16.04 it does not work at all. I have the same messages in dmesg.

[ 3.487325] usb 2-1.7: Vendor: Realtek
[ 3.487330] usb 2-1.7: Product: 802.11n WLAN Adapter
[ 3.487335] usb 2-1.7: RTL8723AU rev B (TSMC) 1T1R, TX queues 2, WiFi=1, BT=1, GPS=0, HI PA=0
[ 3.487338] usb 2-1.7: RTL8723AU MAC: 24:fd:52:8f:1a:52
[ 3.487341] usb 2-1.7: rtl8xxxu: Loading firmware rtlwifi/rtl8723aufw_B_NoBT.bin
[ 3.491456] usb 2-1.7: Firmware revision 31.0 (signature 0x2302)
[ 3.826305] usb 2-1.7: Firmware failed to start
[ 3.832910] usbcore: registered new interface driver rtl8xxxu
[ 3.845035] r8723au: module is from the staging directory, the quality is unknown, you have been warned.
[ 3.846925] usbcore: registered new interface driver rtl8723au

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.6 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.6-rc6-wily/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Leonard Broman (firepiper) wrote :

I'm really sorry I did not get a notification when you posted your comment.

Anyway, the issues seems to have been resolved and then reappeared on my machine since.

Update to kernel version 4.4.0-21-generic fixed the issue. But the next update to 4.4.0-22-generic broke it once again. I will test with the 4.6 series kernel, I'll report back when I have.

Revision history for this message
Leonard Broman (firepiper) wrote :

Tested with 4.6.0-040600rc7-generic, works fine!

tags: added: kernel-fixed-upstream
Revision history for this message
Nis Wechselberg (webmaster-3457vpxne0) wrote :

Was worried we might be experiencing different bugs. Tested 4.6.0-040600rc7 too and seems to work after reboots.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Dan Lenski (lenski) wrote :

I've had similar problems with the rtl8xxxu driver and the same hardware:

[ 8.097402] usb 1-1.4: RTL8723AU rev B (TSMC) 1T1R, TX queues 2, WiFi=1, BT=1, GPS=0, HI PA=0

I presume yours is also a Lenovo Yoga 13?

I submitted a small patch to increase the firmware polling delay. This patch appears to resolve the issue for me:

http://thread.gmane.org/gmane.linux.kernel.wireless.general/152169

Revision history for this message
Nis Wechselberg (webmaster-3457vpxne0) wrote :

In my case it is a Yoga 11S but they use the same (bad ;() wifi chip.

Thanks for digging into the module and submitting the patch. I hope there is some way this patch finds it way into my system ... not possible for me to build the module myself.

Revision history for this message
penalvch (penalvch) wrote :

Nis Wechselberg, could you please confirm the patch addresses your issue following https://wiki.ubuntu.com/Kernel/KernelBisection#Testing_a_newly_released_patch_from_upstream ?

tags: added: kernel-fixed-upstream-4.6-rc7 latest-bios-1.03
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
summary: - RTL8723AU No WiFi after reboot
+ 0bda:1724 RTL8723AU No WiFi after reboot
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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