[NOVATECH LTD PERSONAL COMPUTER] suspend/resume failure

[Campbell Boyd]

resume resulted in disk activity but a still blank screen. Had to power off/on to fix.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-45-generic 3.13.0-45.74
ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
Uname: Linux 3.13.0-45-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: campbell 2664 F.... pulseaudio
 /dev/snd/controlC0: campbell 2664 F.... pulseaudio
Date: Sat Apr 23 09:00:07 2016
DuplicateSignature: suspend/resume:NOVATECH LTD PERSONAL COMPUTER:F6
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=b7290e2f-642a-414d-988b-cac7bac6530e
InstallationDate: Installed on 2014-09-17 (584 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
InterpreterPath: /usr/bin/python3.4
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
MachineType: NOVATECH LTD PERSONAL COMPUTER
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-generic root=UUID=fc6ea265-b75c-458a-b5d2-2950ebad0828 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-45-generic N/A
 linux-backports-modules-3.13.0-45-generic N/A
 linux-firmware 1.127.22
RfKill:

SourcePackage: linux
Title: [NOVATECH LTD PERSONAL COMPUTER] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

WifiSyslog:

dmi.bios.date: 08/11/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F6
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H81M-DS2V
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: xxxxxxx-xxx
dmi.chassis.type: 3
dmi.chassis.vendor: NOVATECH LTD
dmi.chassis.version: V1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF6:bd08/11/2015:svnNOVATECHLTD:pnPERSONALCOMPUTER:pvrV1.0:rvnGigabyteTechnologyCo.,Ltd.:rnH81M-DS2V:rvrTobefilledbyO.E.M.:cvnNOVATECHLTD:ct3:cvrV1.0:
dmi.product.name: PERSONAL COMPUTER
dmi.product.version: V1.0
dmi.sys.vendor: NOVATECH LTD

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.6 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.6-rc6-wily/