[System manufacturer System Product Name] suspend/resume failure

Bug #1567906 reported by Grzegorz Dabrowski
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

After 2nd suspend my PC crashes. Usually 1st suspend works fine, but second fails almost always. I'm using xfce to suspend PC. This time I've used pm-suspend from tty1 and hopefully after reboot ubuntu's crash detector showed up :)

ProblemType: KernelOops
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-17-generic 4.4.0-17.33
ProcVersionSignature: Ubuntu 4.4.0-17.33-generic 4.4.6
Uname: Linux 4.4.0-17-generic x86_64
Annotation: This occurred during a previous suspend, and prevented the system from resuming properly.
ApportVersion: 2.20.1-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: kaliber 1798 F.... pulseaudio
 /dev/snd/controlC1: kaliber 1798 F.... pulseaudio
Date: Fri Apr 8 13:47:18 2016
DuplicateSignature: suspend/resume:System manufacturer System Product Name:0714
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=31851391-b7ba-4cd5-8eaf-51b4c5560726
InstallationDate: Installed on 2015-01-21 (442 days ago)
InstallationMedia: Xubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
InterpreterPath: /usr/bin/python3.5
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
Lsusb:
 Bus 002 Device 003: ID 09da:c10a A4Tech Co., Ltd.
 Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: System manufacturer System Product Name
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-17-generic root=UUID=d53096f9-a58d-4edc-9f61-088d2d232ff5 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-17-generic N/A
 linux-backports-modules-4.4.0-17-generic N/A
 linux-firmware 1.157
RfKill:

SourcePackage: linux
Title: [System manufacturer System Product Name] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 01/19/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0714
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P7P55 LX
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0714:bd01/19/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP7P55LX:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
Grzegorz Dabrowski (grzegorz-dabrowski) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
tags: removed: need-duplicate-check
Revision history for this message
Ian Turner (vectro) wrote :

I am having a similar problem on different hardware and opened bug 1569103 accordingly.

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.6 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.6-rc4-wily/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Grzegorz Dabrowski (grzegorz-dabrowski) wrote :

It is fixed in linux-image-4.6.0-040600rc4-generic_4.6.0-040600rc4.201604172330_amd64.deb :)

tags: added: kernel-fixed-upstream
Revision history for this message
penalvch (penalvch) wrote :

Grzegorz Dabrowski, the next step is to fully reverse commit bisect from kernel 4.4 to 4.6-rc4 in order to identify the last bad commit, followed immediately by the first good one. Once this good commit has been identified, it may be reviewed for backporting. Could you please do this following https://wiki.ubuntu.com/Kernel/KernelBisection#How_do_I_reverse_bisect_the_upstream_kernel.3F ?

Please note, finding adjacent kernel versions is not fully commit bisecting.

After the fix commit (not kernel version) has been identified, then please mark this report Status Confirmed.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

tags: added: bios-outdated-1202
tags: added: kernel-fixed-upstream-4.6-rc4 needs-reverse-bisect
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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