[Dell Inc. Inspiron 5520] hibernate/resume failure [non-free: wl]

Bug #1563991 reported by Lars Kumbier
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

System fails to enter suspend mode on ubuntu 16.04 LTS (beta2) - did work on ubuntu 14.04 LTS.

Events:
* closing the laptop lid, or
* calling `sudo pm-hibernate` via terminal

Effect:
* Screen goes black
* System stays on, but no commands are acknowledged (mouse, keyboard, trying to switch to tty1 via CTRL+ALT+F1)

Expectation:
* System enters standby

ProblemType: KernelOops
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-15-generic 4.4.0-15.31
ProcVersionSignature: Ubuntu 4.4.0-15.31-generic 4.4.6
Uname: Linux 4.4.0-15-generic x86_64
NonfreeKernelModules: wl
Annotation: This occurred during a previous hibernation, and prevented the system from resuming properly.
ApportVersion: 2.20-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: sarah 2221 F.... pulseaudio
Date: Wed Mar 30 19:23:24 2016
DuplicateSignature: hibernate/resume:Dell Inc. Inspiron 5520:A05
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: hibernate/resume
HibernationDevice: RESUME=UUID=61da4468-0d8c-4c4e-8616-32dfc23e0ccd
InstallationDate: Installed on 2014-08-10 (598 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
InterpreterPath: /usr/bin/python3.5
MachineType: Dell Inc. Inspiron 5520
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 PATH=(custom, no user)
 LANG=de_DE.UTF-8
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-15-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-15-generic N/A
 linux-backports-modules-4.4.0-15-generic N/A
 linux-firmware 1.157
SourcePackage: linux
Title: [Dell Inc. Inspiron 5520] hibernate/resume failure [non-free: wl]
UpgradeStatus: Upgraded to xenial on 2016-03-27 (3 days ago)
UserGroups:

dmi.bios.date: 03/16/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A05
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd03/16/2012:svnDellInc.:pnInspiron5520:pvrA05:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvrA05:
dmi.product.name: Inspiron 5520
dmi.product.version: A05
dmi.sys.vendor: Dell Inc.

Revision history for this message
Lars Kumbier (derlars) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

tags: removed: need-duplicate-check
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.6 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.6-rc1-wily/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Lars Kumbier (derlars) wrote :

Tested with v4.6-rc1-wily (4.6.0-040600rc1_4.6.0-040600rc1.201603261930_amd64), bug is resolved there.

tags: added: kernel-fixed-upstream
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Lars Kumbier, the next step is to fully reverse commit bisect from kernel 4.4 to 4.6-rc1 in order to identify the last bad commit, followed immediately by the first good one. Once this good commit has been identified, it may be reviewed for backporting. Could you please do this following https://wiki.ubuntu.com/Kernel/KernelBisection#How_do_I_reverse_bisect_the_upstream_kernel.3F ?

Please note, finding adjacent kernel versions is not fully commit bisecting.

After the fix commit (not kernel version) has been identified, then please mark this report Status Confirmed.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

tags: added: bios-outdated-a14 kernel-fixed-upstream-4.6-rc1 needs-reverse-bisect
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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