VM fails to restart after instalation of Ubuntu Desktop amd64 in Xenial Daily

Bug #1563039 reported by Adam Sims on 2016-03-28
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
High
Unassigned

Bug Description

Installation followed as per test case on Xenial Daily: http://iso.qa.ubuntu.com/qatracker/milestones/351/builds/115697/testcases/1300/results

Virtualbox completes installation and requests use restarts system.

User clicks restart.

System shut-down begins.

System hangs and restart does not complete: See attached screen-shot.

Virtualbox system is running on 2048mb RAM, 2 CPU.

Due to the time in which this bug occurs, I am unable to run terminal to provide log files and additional information, but I hope this is helpful for any future reference or similar occurrences.

Adam Sims (adam85simst) wrote :
Adam Sims (adam85simst) on 2016-03-28
description: updated

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1563039

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1563039

tags: added: iso-testing

Thank you Brad,

Apologies for the lack of information I have been able to provide. It's my
first report and I hope I have reported it correctly. If not, please excuse
me and I'll improve the reports as I go on.

Have a great day and many thanks,

Adam

On Mon, Mar 28, 2016 at 10:01 PM, Brad Figg <email address hidden> wrote:

> This bug is missing log files that will aid in diagnosing the problem.
> >From a terminal window please run:
>
> apport-collect 1563039
>
> and then change the status of the bug to 'Confirmed'.
>
> If, due to the nature of the issue you have encountered, you are unable
> to run this command, please add a comment stating that fact and change
> the bug status to 'Confirmed'.
>
> This change has been made by an automated script, maintained by the
> Ubuntu Kernel Team.
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1563039
>
> Title:
> VM fails to restart after instalation of Ubuntu Desktop amd64 in
> Xenial Daily
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> Installation followed as per test case on Xenial Daily:
>
> http://iso.qa.ubuntu.com/qatracker/milestones/351/builds/115697/testcases/1300/results
>
> Virtualbox completes installation and requests use restarts system.
>
> User clicks restart.
>
> System shut-down begins.
>
> System hangs and restart does not complete: See attached screen-shot.
>
> Virtualbox system is running on 2048mb RAM, 2 CPU.
>
> Due to the time in which this bug occurs, I am unsure as how to
> provide additional information, but I hope this is helpful for any
> future reference or similar occurrences.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1563039/+subscriptions
>

description: updated
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Joseph Salisbury (jsalisbury) wrote :

Does this issue only happen on the first reboot required after installation? Can you eventually boot into the system after a power off and back on?

Changed in linux (Ubuntu):
importance: Undecided → High
tags: added: kernel-da-key
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Other bug subscribers