Ethernet connection is extremely slow at times

Bug #1559641 reported by Matthew Nicolls
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

I am running a Windows 10 with Ubuntu 14.04 dual boot. The internet on Windows works great and all sites load very quickly. On Ubuntu I am seeing spotty internet issues. At random times pages take ~30 seconds to load or I run a terminal command that downloads something and it hangs on a percent downloaded indefinitely. I can't seem to find a pattern to when it happens. Refreshing the web page or rerunning a stuck command usually will allow the file to download.

It happens in any application using the internet. I had Ubuntu 12 with a Windows 7 dual boot on the same machine previously without any problems.

I have tried disabling IPV6. Nothing changed.

I have been searching and I found results mentioning the Ethernet issues but they all talk about it not working at all. I do have an AS ROCK which makes me think it could be related (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1003297).

This has been happening since I upgraded many months ago and it is becoming unbearable.

Any help appreciated.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-83-generic 3.13.0-83.127
ProcVersionSignature: Ubuntu 3.13.0-83.127-generic 3.13.11-ckt35
Uname: Linux 3.13.0-83-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: matt 1768 F.... pulseaudio
 /dev/snd/controlC0: matt 1768 F.... pulseaudio
 /dev/snd/pcmC0D0p: matt 1768 F...m pulseaudio
 /dev/snd/controlC1: matt 1768 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Mar 20 00:31:00 2016
HibernationDevice: RESUME=UUID=0ee408ee-f290-48ac-abb4-f6a67313de6e
InstallationDate: Installed on 2015-09-19 (182 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcFB:
 0 inteldrmfb
 1 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-83-generic.efi.signed root=UUID=438f900f-831d-4dcc-a0ea-ffe55ec01f1e ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-83-generic N/A
 linux-backports-modules-3.13.0-83-generic N/A
 linux-firmware 1.134~gd~t
RfKill:

SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/11/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P2.90
dmi.board.name: Z77 Extreme4
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.90:bd07/11/2013:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnZ77Extreme4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

Revision history for this message
Matthew Nicolls (matt-m-nicolls) wrote :
description: updated
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.5 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.5-wily/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Also, do you recall the last kernel version that did not exhibit this bug?

Revision history for this message
Matthew Nicolls (matt-m-nicolls) wrote :

I am sorry I do not know any specifics on the version. I was somewhere on 12 and then I installed 14.04 and it has happened since it was installed.

And I am sorry. I have followed the tutorial to the best of my abilities but I do not see another boot option in Grub when I restart. I ran dpkg on the downloaded files, it ran without errors, and it appears that it is installed (I see them when running dpkg -l | grep "linux\-[a-z]*\-" ). I have done a few Google searches and I cannot find a solution.

What am I missing? How do I boot into the upstream kernel?

Revision history for this message
Matthew Nicolls (matt-m-nicolls) wrote :

I am also just having this issue when restarting since trying to install the upstream. Which is strange since it is from 2013. https://bugs.launchpad.net/ubuntu/+source/upstart/+bug/1174272

Maybe just a coincidence..

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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