Ubuntu
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[Dell Inc. XPS 15 9530] hibernate/resume failure [non-free: openafs]

Bug #1555462 reported by Gey on 2016-03-10

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Expired	Medium	Unassigned

Bug Description

Ubuntu 4.4.0-11.26-generic 4.4.4

ProblemType: KernelOops
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-11-generic 4.4.0-11.26
ProcVersionSignature: Ubuntu 4.4.0-11.26-generic 4.4.4
Uname: Linux 4.4.0-11-generic x86_64
NonfreeKernelModules: openafs
Annotation: This occurred during a previous hibernation, and prevented the system from resuming properly.
ApportVersion: 2.20-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: gadde 1963 F.... pulseaudio
/dev/snd/controlC0: gadde 1963 F.... pulseaudio
Date: Thu Mar 10 08:33:42 2016
DuplicateSignature: hibernate/resume:Dell Inc. XPS 15 9530:A09
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: hibernate/resume
HibernationDevice: RESUME=UUID=4287bcf3-6276-46cf-a63a-34b90548ace3
InstallationDate: Installed on 2016-01-19 (50 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160117)
InterpreterPath: /usr/bin/python3.5
MachineType: Dell Inc. XPS 15 9530
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-11-generic root=/dev/mapper/hostname--vg-root ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-4.4.0-11-generic N/A
linux-backports-modules-4.4.0-11-generic N/A
linux-firmware 1.156
SourcePackage: linux
Title: [Dell Inc. XPS 15 9530] hibernate/resume failure [non-free: openafs]
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 07/30/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: XPS 15 9530
dmi.board.vendor: Dell Inc.
dmi.board.version: A09
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd07/30/2015:svnDellInc.:pnXPS159530:pvrA09:rvnDellInc.:rnXPS159530:rvrA09:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: XPS 15 9530
dmi.product.version: A09
dmi.sys.vendor: Dell Inc.

Tags:

Revision history for this message

Gey (geoffray-adde) wrote on 2016-03-10:

lspci-vnvn.log Edit (32.5 KiB, text/plain)
AlsaInfo.txt Edit (40.1 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (227 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (82.0 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.6 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (586 bytes, text/plain; charset="utf-8")
JournalErrors.txt Edit (13.8 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (32.5 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (776 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (8.0 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (252 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (4.9 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (7.5 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (161 bytes, text/plain; charset="utf-8")
SleepLog.txt Edit (11.8 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (206.8 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (124.8 KiB, text/plain; charset="utf-8")

Apport retracing service (apport) on 2016-03-10

tags:

removed: need-duplicate-check

Revision history for this message

Brad Figg (brad-figg) wrote on 2016-03-10: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2016-03-10:

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.5 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.5-rc7-wily/

Changed in linux (Ubuntu):
importance:	Undecided → Medium
status:	Confirmed → Incomplete

Revision history for this message

Gey (geoffray-adde) wrote on 2016-03-11: Re: [Bug 1555462] Re: [Dell Inc. XPS 15 9530] hibernate/resume failure [non-free: openafs]

Download full text (4.0 KiB)

Hi Joseph:

The computer froze just after (or while) resuming from hibernate. (the
desktop was there but everything frozen).
Actually, thinking about it, I think the last time I had hibernation
working was on Ubuntu 14.04.
As for testing the latest upstream kernel. I will try to find some time to
that but I can't promise it can be anytime soon.

Cheers

Geoffray

On 10 March 2016 at 18:40, Joseph Salisbury <email address hidden>
wrote:

> Did this issue start happening after an update/upgrade? Was there a
> prior kernel version where you were not having this particular problem?
>
> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v4.5 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.5-rc7-wily/
>
> ** Changed in: linux (Ubuntu)
> Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1555462
>
> Title:
> [Dell Inc. XPS 15 9530] hibernate/resume failure [non-free: openafs]
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> Ubuntu 4.4.0-11.26-generic 4.4.4
>
> ProblemType: KernelOops
> DistroRelease: Ubuntu 16.04
> Package: linux-image-4.4.0-11-generic 4.4.0-11.26
> ProcVersionSignature: Ubuntu 4.4.0-11.26-generic 4.4.4
> Uname: Linux 4.4.0-11-generic x86_64
> NonfreeKernelModules: openafs
> Annotation: This occurred during a previous hibernation, and prevented
> the system from resuming properly.
> ApportVersion: 2.20-0ubuntu3
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: gadde 1963 F.... pulseaudio
> /dev/snd/controlC0: gadde 1963 F.... pulseaudio
> Date: Thu Mar 10 08:33:42 2016
> DuplicateSignature: hibernate/resume:Dell Inc. XPS 15 9530:A09
> ExecutablePath: /usr/share/apport/apportcheckresume
> Failure: hibernate/resume
> HibernationDevice: RESUME=UUID=4287bcf3-6276-46cf-a63a-34b90548ace3
> InstallationDate: Installed on 2016-01-19 (50 days ago)
> InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64
> (20160117)
> InterpreterPath: /usr/bin/python3.5
> MachineType: Dell Inc. XPS 15 9530
> ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-11-generic
> root=/dev/mapper/hostname--vg-root ro quiet splash vt.handoff=7
> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
> RelatedPackageVersions:
> linux-restricted-modules-4.4.0-11-generic N/A
> linux-backports-modules-4.4.0-11-generi...

Hi Joseph:

Cheers

Geoffray

On 10 March 2016 at 18:40, Joseph Salisbury <joseph.salisbury@canonical.com>
wrote:

> Did this issue start happening after an update/upgrade?  Was there a
> prior kernel version where you were not having this particular problem?
>
> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v4.5 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.5-rc7-wily/
>
> ** Changed in: linux (Ubuntu)
>    Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
>        Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1555462
>
> Title:
>   [Dell Inc. XPS 15 9530] hibernate/resume failure [non-free: openafs]
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Ubuntu 4.4.0-11.26-generic 4.4.4
>
>   ProblemType: KernelOops
>   DistroRelease: Ubuntu 16.04
>   Package: linux-image-4.4.0-11-generic 4.4.0-11.26
>   ProcVersionSignature: Ubuntu 4.4.0-11.26-generic 4.4.4
>   Uname: Linux 4.4.0-11-generic x86_64
>   NonfreeKernelModules: openafs
>   Annotation: This occurred during a previous hibernation, and prevented
> the system from resuming properly.
>   ApportVersion: 2.20-0ubuntu3
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC1:  gadde      1963 F.... pulseaudio
>    /dev/snd/controlC0:  gadde      1963 F.... pulseaudio
>   Date: Thu Mar 10 08:33:42 2016
>   DuplicateSignature: hibernate/resume:Dell Inc. XPS 15 9530:A09
>   ExecutablePath: /usr/share/apport/apportcheckresume
>   Failure: hibernate/resume
>   HibernationDevice: RESUME=UUID=4287bcf3-6276-46cf-a63a-34b90548ace3
>   InstallationDate: Installed on 2016-01-19 (50 days ago)
>   InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64
> (20160117)
>   InterpreterPath: /usr/bin/python3.5
>   MachineType: Dell Inc. XPS 15 9530
>   ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-11-generic
> root=/dev/mapper/hostname--vg-root ro quiet splash vt.handoff=7
>   PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
>   RelatedPackageVersions:
>    linux-restricted-modules-4.4.0-11-generic N/A
>    linux-backports-modules-4.4.0-11-generic  N/A
>    linux-firmware                            1.156
>   SourcePackage: linux
>   Title: [Dell Inc. XPS 15 9530] hibernate/resume failure [non-free:
> openafs]
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups:
>
>   dmi.bios.date: 07/30/2015
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: A09
>   dmi.board.name: XPS 15 9530
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A09
>   dmi.chassis.type: 8
>   dmi.chassis.vendor: Dell Inc.
>   dmi.chassis.version: Not Specified
>   dmi.modalias:
> dmi:bvnDellInc.:bvrA09:bd07/30/2015:svnDellInc.:pnXPS159530:pvrA09:rvnDellInc.:rnXPS159530:rvrA09:cvnDellInc.:ct8:cvrNotSpecified:
>   dmi.product.name: XPS 15 9530
>   dmi.product.version: A09
>   dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1555462/+subscriptions
>

Revision history for this message

Gey (geoffray-adde) wrote on 2016-03-29:

I hit the problem again.
This time I took the time to install the latest upstream kernel:
linux-headers-4.6.0-040600rc1_4.6.0-040600rc1.201603261930_all.deb
linux-headers-4.6.0-040600rc1-generic_4.6.0-040600rc1.201603261930_amd64.deb
linux-image-4.6.0-040600rc1-generic_4.6.0-040600rc1.201603261930_amd64.deb

It fixes the problem

tags:

added: kernel-fixed-upstream

Revision history for this message

Gey (geoffray-adde) wrote on 2016-03-29:

If the fix is found in the upstream kernel, is it going to be available in the stable kernel for 16.04 anytime soon?
Because with the upstream kernel , I have other issues (some display corruption and the openafs kernel module)

Thanks.

Revision history for this message

Launchpad Janitor (janitor) wrote on 2016-05-29:

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

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