Shell Gnome crash when primary display is HDMI and lock screen.
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Medium
|
Unassigned |
Bug Description
Hi,
I have the following issue:
When the additional display (connected by HDMI) is the primary, after I blocked session the Gnome Shell is broken. I need restart Gnome Shell and apply display configuration for establish the initial configuration. When Gnome Shell is broked, the extension Panel-Docklet (v18) didn't work correctly.
If I only use the laptop display, the issue doesn't appear.
In the syslog I can see this issue recursively:
[drm:gen8_
I'm not an linux expert and I don't know how I can see more logs. I can do screenshots and send it to you if it can help you.
More system details:
Toshiba Tecra
Ubuntu:
Distributor ID: Ubuntu
Description: Ubuntu 14.04.4 LTS
Release: 14.04
Codename: trusty
Gnome:
GNOME Shell 3.10.4
Uname:
Linux guiu-ubuntu 3.19.0-51-generic #58~14.04.1-Ubuntu SMP Fri Feb 26 22:02:58 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
xrandr
Screen 0: minimum 8 x 8, current 3520 x 1080, maximum 32767 x 32767
eDP1 connected 1600x900+0+0 (normal left inverted right x axis y axis) 309mm x 174mm
1600x900 60.0*+
1440x900 59.9
1360x768 59.8 60.0
1152x864 60.0
1024x768 60.0
800x600 60.3 56.2
640x480 59.9
DP1 disconnected (normal left inverted right x axis y axis)
DP2 disconnected (normal left inverted right x axis y axis)
HDMI1 disconnected (normal left inverted right x axis y axis)
HDMI2 connected primary 1920x1080+1600+0 (normal left inverted right x axis y axis) 477mm x 268mm
1920x1080 60.0*+
1600x900 60.0
1280x1024 75.0 60.0
1152x864 75.0
1024x768 75.1 60.0
800x600 75.0 60.3
640x480 75.0 60.0
720x400 70.1
VIRTUAL1 disconnected (normal left inverted right x axis y axis)
---
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC1D0p: guiu 2506 F...m pulseaudio
/dev/snd/
/dev/snd/
CurrentDesktop: GNOME
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=
InstallationDate: Installed on 2016-02-01 (28 days ago)
InstallationMedia: Ubuntu-GNOME 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
MachineType: TOSHIBA TECRA Z40-B
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_
LANG=ca_ES.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.127.20
Tags: trusty
Uname: Linux 3.19.0-51-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/26/2015
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 3.40
dmi.board.
dmi.board.name: TECRA Z40-B
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.
dmi.modalias: dmi:bvnTOSHIBA:
dmi.product.name: TECRA Z40-B
dmi.product.
dmi.sys.vendor: TOSHIBA
This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:
apport-collect 1551357
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.