Bluetooth cannot detect other devices (Lite-on 3014 + Atheros AR9565)
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Fix Released
|
Medium
|
Pilot6 | ||
Trusty |
Fix Released
|
Undecided
|
Unassigned | ||
Vivid |
Fix Released
|
Undecided
|
Unassigned | ||
Wily |
Fix Released
|
Undecided
|
Unassigned | ||
Xenial |
Fix Released
|
Undecided
|
Unassigned |
Bug Description
I bought an Acer Cloudbook 11 but the bluetooth doesn't seem to work. The system shows the indicator icon but he doesn't detect any devices. The wifi works correctly.
lsb_release -rb:
Description: Ubuntu 15.10
Release: 15.10
---
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.10
HibernationDevice: RESUME=
InstallationDate: Installed on 2016-02-17 (0 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 04ca:3014 Lite-On Technology Corp.
Bus 001 Device 003: ID 064e:9404 Suyin Corp.
Bus 001 Device 002: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire one 1-131
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.144+ar3012
Tags: wily
UdevLog: Error: [Errno 2] Aucun fichier ou dossier de ce type: '/var/log/udev'
Uname: Linux 4.2.0-27-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/30/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.06
dmi.board.
dmi.board.name: Caltech
dmi.board.vendor: Acer
dmi.board.version: V1.06
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.
dmi.modalias: dmi:bvnInsydeCo
dmi.product.name: Aspire one 1-131
dmi.product.
dmi.sys.vendor: Acer
tags: | added: bios-outdated-1.09 |
Changed in linux (Ubuntu): | |
status: | Confirmed → Incomplete |
Changed in linux (Ubuntu): | |
status: | Incomplete → Confirmed |
Changed in linux (Ubuntu): | |
assignee: | nobody → Pilot6 (hanipouspilot) |
status: | Confirmed → In Progress |
tags: | added: needs-usb-devices |
Changed in linux (Ubuntu): | |
assignee: | nobody → Pilot6 (hanipouspilot) |
status: | Incomplete → In Progress |
tags: | added: cherry-pick |
tags: | removed: kernel-bug-exists-upstream |
tags: | added: verification-done-trusty verification-done-vivid verification-done-wily verification-done-xenial |
This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:
apport-collect 1546694
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.