Multiple [drm:gen8_irq_handler [i915]] *ERROR* The master control interrupt lied (SDE)! on DELL XPS13(9343) latest BIOS A07

Bug #1545334 reported by Bartłomiej Żogała
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

The system hangs from time to time with no reason. Also present on Kernel PPA linux-drm-intel-nightly and drm-intel-next.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
Uname: Linux 4.2.0-27-generic x86_64
NonfreeKernelModules: wl
.tmp.unity.support.test.0:

ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Sat Feb 13 22:23:24 2016
DistUpgraded: 2015-11-15 21:52:38,727 DEBUG enabling apt cron job
DistroCodename: wily
DistroVariant: ubuntu
DkmsStatus:
 bcmwl, 6.30.223.248+bdcom, 4.2.0-27-generic, x86_64: installed
 vboxhost, 5.0.10, 4.2.0-27-generic, x86_64: installed
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:0665]
InstallationDate: Installed on 2015-05-08 (281 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: Dell Inc. XPS 13 9343
ProcEnviron:
 LANGUAGE=pl_PL
 TERM=xterm
 PATH=(custom, no user)
 LANG=pl_PL.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-27-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro plymouth:debug splash quiet drm.debug=0xe crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M vt.handoff=7
SourcePackage: xserver-xorg-video-intel
UdevLog: Error: [Errno 2] Nie ma takiego pliku ani katalogu: '/var/log/udev'
UpgradeStatus: Upgraded to wily on 2015-11-15 (90 days ago)
dmi.bios.date: 11/11/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 09K8G1
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd11/11/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn09K8G1:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9343
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.2+15.10.20151202-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
xserver.bootTime: Sat Feb 13 22:00:02 2016
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 5153
 vendor SHP
xserver.version: 2:1.17.2-1ubuntu9.1

Revision history for this message
Bartłomiej Żogała (nusch) wrote :
Timo Aaltonen (tjaalton)
affects: xserver-xorg-video-intel (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Bartłomiej Żogała, thank you for reporting this and helping make Ubuntu better.

To clarify, do you actually have a functionality problem with Ubuntu?

tags: added: latest-bios-a07
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Bartłomiej Żogała (nusch) wrote :

Yes, I do

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Bartłomiej Żogała, could you please advise what it is precisely?

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Bartłomiej Żogała (nusch) wrote :

That my understanding of statuses: You've asked for additional information, changing status to Incomplete. Then I provided you with that info changing the status back. Am I wrong or do you need particular info ? about the problem

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Bartłomiej Żogała (nusch) wrote :

Christopher, I misunderstood you question, answering it - the system hangs from time to time with no reason. I think it may me connected.

Changed in linux (Ubuntu):
status: Expired → New
Revision history for this message
Brad Figg (brad-figg) wrote :

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Bartłomiej Żogała:

1) Did this problem not occur in a release prior to Ubuntu 15.10?

2) After the hang, are there any crash files in /var/crash?

description: updated
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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