IIntel Dualband Wireless 7260 not working

[hienvcu]

Hi
I try to install Ubuntu on ASUS Pro B451JA, which uses Intel Dualband Wireless Chipset, I can not make it up:
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@B451JA:~$ dmesg|grep iwlwifi
[ 1.907649] iwlwifi 0000:03:00.0: Direct firmware load for iwlwifi-7260-17.ucode failed with error -2
[ 1.913878] iwlwifi 0000:03:00.0: loaded firmware version 16.242414.0 op_mode iwlmvm
[ 1.944866] iwlwifi 0000:03:00.0: Detected Intel(R) Dual Band Wireless AC 7260, REV=0x144
[ 1.944957] iwlwifi 0000:03:00.0: L1 Enabled - LTR Enabled
[ 1.945233] iwlwifi 0000:03:00.0: L1 Enabled - LTR Enabled
[ 2.168081] iwlwifi 0000:03:00.0 wlp3s0: renamed from wlan0
[ 3.325274] iwlwifi 0000:03:00.0: L1 Enabled - LTR Enabled
[ 3.325529] iwlwifi 0000:03:00.0: L1 Enabled - LTR Enabled
[ 3.532126] iwlwifi 0000:03:00.0: L1 Enabled - LTR Enabled
[ 3.532384] iwlwifi 0000:03:00.0: L1 Enabled - LTR Enabled
[ 13.005757] iwlwifi 0000:03:00.0: RF_KILL bit toggled to disable radio.
l@lB451JA:~$

$ rfkill list all
0: hci0: Bluetooth
 Soft blocked: no
 Hard blocked: no
1: asus-wlan: Wireless LAN
 Soft blocked: no
 Hard blocked: no
2: asus-bluetooth: Bluetooth
 Soft blocked: no
 Hard blocked: no
3: phy0: Wireless LAN
 Soft blocked: no
 Hard blocked: yes

B451JA:~$ iwconfig
enp0s25 no wireless extensions.

lo no wireless extensions.

wlp3s0 IEEE 802.11abgn ESSID:off/any
          Mode:Managed Access Point: Not-Associated Tx-Power=off
          Retry short limit:7 RTS thr:off Fragment thr:off
          Power Management:off
lshw:
 *-network DISABLED
       description: Wireless interface
       product: Wireless 7260
       vendor: Intel Corporation
       physical id: 0
       bus info: pci@0000:03:00.0
       logical name: wlp3s0
       version: 73
       serial: 80:19:34:33:4a:46
       width: 64 bits
       clock: 33MHz
       capabilities: bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=iwlwifi driverversion=4.4.0-2-generic firmware=16.242414.0 latency=0 link=no multicast=yes wireless=IEEE 802.11abgn
       resources: irq:29 memory:f7c00000-f7c01fff
-B451JA:~$ modinfo iwlwifi
filename: /lib/modules/4.4.0-2-generic/kernel/drivers/net/wireless/iwlwifi/iwlwifi.ko
license: GPL
author: Copyright(c) 2003- 2015 Intel Corporation <email address hidden>
description: Intel(R) Wireless WiFi driver for Linux
firmware: iwlwifi-100-5.ucode
firmware: iwlwifi-1000-5.ucode
firmware: iwlwifi-135-6.ucode
firmware: iwlwifi-105-6.ucode
firmware: iwlwifi-2030-6.ucode
firmware: iwlwifi-2000-6.ucode
firmware: iwlwifi-5150-2.ucode
firmware: iwlwifi-5000-5.ucode
firmware: iwlwifi-6000g2b-6.ucode
firmware: iwlwifi-6000g2a-5.ucode
firmware: iwlwifi-6050-5.ucode
firmware: iwlwifi-6000-4.ucode
firmware: iwlwifi-7265D-13.ucode
firmware: iwlwifi-7265-13.ucode
firmware: iwlwifi-3160-13.ucode
firmware: iwlwifi-7260-13.ucode
firmware: iwlwifi-8000-13.ucode
srcversion: E837FB282F9DBA383B753F2
alias: pci:v00008086d000024F3sv*sd00000930bc*sc*i*

---------------------------------------------------------------------------------------------------------------------------------------------------------

I have tried all other Ubuntu versions, e.g 15.10, 14.04 LTS, Kubuntu, and the latest 16.04 LTS testing image, but it still has the same wifi problem: Intel 7260 Wifi does not work. I have also tried to copy firmware from Intel website to /lib/firmware, but it still has the same problem.

I think this issue is very urgent now, because the Intel 7260 is very common.

THanks a lot for your kind helps.

HIENVCU

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubuntu-release-upgrader-core 1:16.04.4
ProcVersionSignature: Ubuntu 4.4.0-2.16-generic 4.4.0
Uname: Linux 4.4.0-2-generic x86_64
ApportVersion: 2.19.4-0ubuntu2
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: Unity
Date: Thu Feb 4 14:21:08 2016
InstallationDate: Installed on 2016-02-04 (0 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160204)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: release-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)

[Jeremy (wa113y3s)]

One thing you can try with Asus computers

echo "options asus_nb_wmi wapf=4" | sudo tee /etc/modprobe.d/asus-nb.conf

Reboot

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1541845

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[kidmis (kislitsyn-dmytro)]

Hello,

I can confirm the same behaviour on my laptop Asus K501UX.
Wireless card: Intel Wireless Dualband 7265D

[ 9.325536] iwlwifi 0000:03:00.0: Unsupported splx structure
[ 9.330625] iwlwifi 0000:03:00.0: Direct firmware load for iwlwifi-7265D-19.ucode failed with error -2
[ 9.330641] iwlwifi 0000:03:00.0: Direct firmware load for iwlwifi-7265D-18.ucode failed with error -2
[ 9.330648] iwlwifi 0000:03:00.0: Direct firmware load for iwlwifi-7265D-17.ucode failed with error -2
[ 9.349490] iwlwifi 0000:03:00.0: loaded firmware version 16.242414.0 op_mode iwlmvm
[ 9.388644] iwlwifi 0000:03:00.0: Detected Intel(R) Dual Band Wireless AC 7265, REV=0x210
[ 9.389443] iwlwifi 0000:03:00.0: L1 Enabled - LTR Enabled
[ 9.389651] iwlwifi 0000:03:00.0: L1 Enabled - LTR Enabled
[ 9.476427] ieee80211 phy0: Selected rate control algorithm 'iwl-mvm-rs'
[ 9.492287] iwlwifi 0000:03:00.0 wlp3s0: renamed from wlan0
[ 10.036336] iwlwifi 0000:03:00.0: L1 Enabled - LTR Enabled
[ 10.036529] iwlwifi 0000:03:00.0: L1 Enabled - LTR Enabled
[ 10.096559] iwlwifi 0000:03:00.0: L1 Enabled - LTR Enabled
[ 10.096751] iwlwifi 0000:03:00.0: L1 Enabled - LTR Enabled
[26760.829942] iwlwifi 0000:03:00.0: L1 Enabled - LTR Enabled
[26760.830146] iwlwifi 0000:03:00.0: L1 Enabled - LTR Enabled
[26760.891534] iwlwifi 0000:03:00.0: L1 Enabled - LTR Enabled
[26760.891754] iwlwifi 0000:03:00.0: L1 Enabled - LTR Enabled

$ sudo lshw -C network
  *-network
       description: Ethernet interface
       product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: enp2s0
       version: 10
       serial: 2c:56:dc:be:d1:b3
       size: 10Mbit/s
       capacity: 1Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl8168g-3_0.0.1 04/23/13 latency=0 link=no multicast=yes port=MII speed=10Mbit/s
       resources: irq:127 ioport:d000(size=256) memory:df204000-df204fff memory:df200000-df203fff
  *-network
       description: Wireless interface
       product: Wireless 7265
       vendor: Intel Corporation
       physical id: 0
       bus info: pci@0000:03:00.0
       logical name: wlp3s0
       version: 59
       serial: 10:02:b5:57:26:fa
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=iwlwifi driverversion=4.4.0-13-generic firmware=16.242414.0 ip=192.168.0.101 latency=0 link=yes multicast=yes wireless=IEEE 802.11abgn
       resources: irq:129 memory:df100000-df101fff

$ modinfo iwlwifi
filename: /lib/modules/4.4.0-13-generic/kernel/drivers/net/wireless/iwlwifi/iwlwifi.ko
license: GPL
author: Copyright(c) 2003- 2015 Intel Corporation <email address hidden>
description: Intel(R) Wireless WiFi driver for Linux
firmwa...

[penalvch (penalvch)]

kidmis, it will help immensely if you filed a new report with the Ubuntu repository kernel (not mainline/upstream) via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

For more on why this is helpful, please see https://wiki.ubuntu.com/ReportingBugs.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]