168c:0042 (rev 30) wlan missing

Bug #1534286 reported by Simon Wasielke
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Incomplete
High
Unassigned

Bug Description

i have no wlan

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-23-generic 4.2.0-23.28
ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6
Uname: Linux 4.2.0-23-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: radek 1407 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Jan 14 20:45:54 2016
HibernationDevice: RESUME=UUID=6e35376a-e1dd-4f3f-a6be-d93bc5fc151b
InstallationDate: Installed on 2016-01-13 (0 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
IwConfig:
 enp2s0 no wireless extensions.

 enx0c5b8f279a64 no wireless extensions.

 lo no wireless extensions.
MachineType: Acer Aspire E5-574G
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic.efi.signed root=UUID=475e7a61-9b91-4e8d-bb06-c10ac87e0f68 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.2.0-23-generic N/A
 linux-backports-modules-4.2.0-23-generic N/A
 linux-firmware 1.149.3
SourcePackage: linux
UdevLog: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/06/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.08
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Zoro_SL
dmi.board.vendor: Acer
dmi.board.version: V1.08
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.08:bd11/06/2015:svnAcer:pnAspireE5-574G:pvrV1.08:rvnAcer:rnZoro_SL:rvrV1.08:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E5-574G
dmi.product.version: V1.08
dmi.sys.vendor: Acer

Revision history for this message
Simon Wasielke (simon-wasielke) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Changed in linux (Ubuntu):
importance: Undecided → High
Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Re: wlan missing

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.4 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.4-wily

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
penalvch (penalvch)
tags: added: bios-outdated-1.10
summary: - wlan missing
+ 168c:0042 (rev 30) wlan missing
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