Dell XPS 13 - 9333 Kernel problems after update to wily

[afrank]

Immediately after upgrade to wily faced several problems on Dell XPS 13 - 9333:
- standard boot does not complete - need to manually select upstart or recovery as home partition is LUKS encrypted using cryptsetup and standard boot does not prompt for password any more. Instead of password prompt fsck.xfs (/ is on xfs) is shown.

- repetedly get kernel oops - USB mouse and USB keyboard have irregular hangs omitting mouse movement and strokes

Jan 11 10:28:31 cygnus kernel: [ 8814.972861] [drm:intel_pipe_config_compare [i915]] *ERROR* mismatch in ips_enabled (expected 1, found 0)
Jan 11 10:28:31 cygnus kernel: [ 8814.972866] ------------[ cut here ]------------
Jan 11 10:28:31 cygnus kernel: [ 8814.972888] WARNING: CPU: 0 PID: 3225 at /build/linux-AFqQDb/linux-4.2.0/drivers/gpu/drm/i915/intel_display.c:12328 check_crtc_state+0x2c5/0x440 [i915]()
Jan 11 10:28:31 cygnus kernel: [ 8814.972890] pipe state doesn't match!
Jan 11 10:28:31 cygnus kernel: [ 8814.972891] Modules linked in: nls_iso8859_1 uas usb_storage rfcomm ctr ccm pci_stub vboxpci(OE) vboxnetadp(OE) vboxnetflt(OE) vboxdrv(OE) xt_tcpudp nf_conntrack_ipv4 nf_defrag_ipv4 xt_conntrack nf_conntrack iptable_filter ip_tables x_tables bnep binfmt_misc drbg ansi_cprng algif_skcipher af_alg ax88179_178a usbnet mii joydev hid_rmi dell_wmi sparse_keymap arc4 uvcvideo dell_laptop dcdbas dell_smm_hwmon videobuf2_vmalloc videobuf2_memops dm_crypt intel_rapl videobuf2_core iosf_mbi v4l2_common btusb x86_pkg_temp_thermal btrtl intel_powerclamp btbcm btintel coretemp bluetooth kvm_intel videodev media kvm hid_multitouch crct10dif_pclmul crc32_pclmul aesni_intel aes_x86_64 lrw gf128mul glue_helper ablk_helper cryptd iwlmvm mac80211 input_leds serio_raw iwlwifi snd_hda_codec_hdmi lpc_ich snd_hda_codec_realtek snd_hda_codec_generic cfg80211 shpchp snd_hda_intel snd_hda_codec snd_hda_core snd_hwdep snd_soc_rt5640 snd_soc_rl6231 snd_soc_core snd_compress ac97_bus snd_pcm_dmaengine snd_pcm snd_seq_midi snd_seq_midi_event snd_rawmidi snd_seq acpi_als kfifo_buf industrialio snd_seq_device snd_timer snd soundcore dw_dmac dw_dmac_core snd_soc_sst_acpi i2c_designware_platform 8250_dw spi_pxa2xx_platform i2c_designware_core dell_rbtn intel_smartconnect mac_hid parport_pc ppdev lp parport xfs libcrc32c hid_generic i915 i2c_algo_bit drm_kms_helper psmouse drm ahci wmi libahci video sdhci_acpi sdhci i2c_hid usbhid hid
Jan 11 10:28:31 cygnus kernel: [ 8814.972974] CPU: 0 PID: 3225 Comm: Xorg Tainted: G W OE 4.2.0-23-generic #28-Ubuntu
Jan 11 10:28:31 cygnus kernel: [ 8814.972975] Hardware name: Dell Inc. XPS13 9333/0D13CR, BIOS A05 09/11/2014
Jan 11 10:28:31 cygnus kernel: [ 8814.972977] 0000000000000000 00000000a86f54fd ffff880215f277c8 ffffffff817e94c9
Jan 11 10:28:31 cygnus kernel: [ 8814.972980] 0000000000000000 ffff880215f27820 ffff880215f27808 ffffffff8107b3d6
Jan 11 10:28:31 cygnus kernel: [ 8814.972983] ffff880215f27848 ffff880215f278b0 ffff88021255f000 0000000000000001
Jan 11 10:28:31 cygnus kernel: [ 8814.972986] Call Trace:
Jan 11 10:28:31 cygnus kernel: [ 8814.972992] [<ffffffff817e94c9>] dump_stack+0x45/0x57
Jan 11 10:28:31 cygnus kernel: [ 8814.972997] [<ffffffff8107b3d6>] warn_slowpath_common+0x86/0xc0
Jan 11 10:28:31 cygnus kernel: [ 8814.973000] [<ffffffff8107b465>] warn_slowpath_fmt+0x55/0x70
Jan 11 10:28:31 cygnus kernel: [ 8814.973020] [<ffffffffc01bd941>] ? intel_pipe_config_compare+0xb31/0xc60 [i915]
Jan 11 10:28:31 cygnus kernel: [ 8814.973034] [<ffffffffc01bdd35>] check_crtc_state+0x2c5/0x440 [i915]
Jan 11 10:28:31 cygnus kernel: [ 8814.973053] [<ffffffffc01d1b5d>] intel_modeset_check_state+0x21d/0x6d0 [i915]
Jan 11 10:28:31 cygnus kernel: [ 8814.973068] [<ffffffffc01d2d17>] intel_crtc_set_config+0x4c7/0x580 [i915]
Jan 11 10:28:31 cygnus kernel: [ 8814.973082] [<ffffffffc009fef5>] ? drm_mode_create+0x25/0x60 [drm]
Jan 11 10:28:31 cygnus kernel: [ 8814.973094] [<ffffffffc00994a6>] drm_mode_set_config_internal+0x66/0x100 [drm]
Jan 11 10:28:31 cygnus kernel: [ 8814.973105] [<ffffffffc009db39>] drm_mode_setcrtc+0x3e9/0x500 [drm]
Jan 11 10:28:31 cygnus kernel: [ 8814.973113] [<ffffffffc008e495>] drm_ioctl+0x125/0x610 [drm]
Jan 11 10:28:31 cygnus kernel: [ 8814.973123] [<ffffffffc009d750>] ? drm_mode_setplane+0x1b0/0x1b0 [drm]
Jan 11 10:28:31 cygnus kernel: [ 8814.973127] [<ffffffff81210aa5>] do_vfs_ioctl+0x295/0x480
Jan 11 10:28:31 cygnus kernel: [ 8814.973131] [<ffffffff8112012b>] ? __audit_syscall_entry+0xab/0xf0
Jan 11 10:28:31 cygnus kernel: [ 8814.973134] [<ffffffff81022afb>] ? do_audit_syscall_entry+0x4b/0x70
Jan 11 10:28:31 cygnus kernel: [ 8814.973137] [<ffffffff81210d09>] SyS_ioctl+0x79/0x90
Jan 11 10:28:31 cygnus kernel: [ 8814.973139] [<ffffffff810242b3>] ? syscall_trace_leave+0x93/0xe0
Jan 11 10:28:31 cygnus kernel: [ 8814.973145] [<ffffffff817f02b2>] entry_SYSCALL_64_fastpath+0x16/0x75
Jan 11 10:28:31 cygnus kernel: [ 8814.973147] ---[ end trace a9b17c02c469ebba ]---

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-23-generic 4.2.0-23.28
ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6
Uname: Linux 4.2.0-23-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: achim 5274 F.... pulseaudio
 /dev/snd/controlC0: achim 5274 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Jan 11 19:50:34 2016
InstallationDate: Installed on 2015-03-03 (313 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Dell Inc. XPS13 9333
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic root=UUID=e3c0d2ee-f616-4d01-b3bc-81400821a73e ro priority=low quiet reboot=b usbcore.autosuspend=-1 init=/sbin/upstart
RelatedPackageVersions:
 linux-restricted-modules-4.2.0-23-generic N/A
 linux-backports-modules-4.2.0-23-generic N/A
 linux-firmware 1.149.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/11/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0D13CR
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: XPS13 9333
dmi.sys.vendor: Dell Inc.

[Brad Figg (brad-figg)]

This change was made by a bot.

[afrank (frank-achim)]

After BIOS update to most recent version no change in behaviour:

dmidecode -s bios-version && dmidecode -s bios-release-date
A08
08/31/2015

Still have the i915 related kernel oops in syslog:

Jan 23 12:21:35 cygnus kernel: [ 35.223659] [drm:intel_pipe_config_compare [i915]] *ERROR* mismatch in ips_enabled (expected 1, found 0)
Jan 23 12:21:35 cygnus kernel: [ 35.223665] ------------[ cut here ]------------
Jan 23 12:21:35 cygnus kernel: [ 35.223684] WARNING: CPU: 2 PID: 3409 at /build/linux-ZKbhxl/linux-4.2.0/drivers/gpu/drm/i915/intel_display.c:12328 check_crtc_state+0x2c5/0x440 [i915]()
Jan 23 12:21:35 cygnus kernel: [ 35.223685] pipe state doesn't match!
Jan 23 12:21:35 cygnus kernel: [ 35.223686] Modules linked in: ctr ccm rfcomm pci_stub vboxpci(OE) vboxnetadp(OE) vboxnetflt(OE) vboxdrv(OE) xt_tcpudp nf_conntrack_ipv4 nf_defrag_ipv4 xt_conntrack nf_conntrack iptable_filter ip_tab
les x_tables bnep binfmt_misc drbg ansi_cprng algif_skcipher af_alg ax88179_178a usbnet mii hid_rmi dell_wmi sparse_keymap uvcvideo arc4 intel_rapl videobuf2_vmalloc dell_laptop iosf_mbi dcdbas x86_pkg_temp_thermal dell_smm_hwmon int
el_powerclamp coretemp videobuf2_memops videobuf2_core btusb btrtl btbcm v4l2_common kvm_intel btintel hid_multitouch videodev dm_crypt bluetooth media kvm crct10dif_pclmul crc32_pclmul aesni_intel aes_x86_64 iwlmvm lrw gf128mul glue
_helper mac80211 ablk_helper cryptd iwlwifi snd_hda_codec_hdmi snd_hda_codec_realtek input_leds snd_hda_codec_generic joydev cfg80211 snd_soc_rt5640 serio_raw lpc_ich snd_hda_intel snd_hda_codec snd_soc_rl6231 snd_hda_core snd_soc_co
re shpchp snd_hwdep snd_seq_midi snd_compress snd_seq_midi_event ac97_bus snd_pcm_dmaengine snd_rawmidi snd_pcm snd_seq snd_seq_device acpi_als kfifo_buf snd_timer industrialio i2c_designware_platform i2c_designware_core snd dw_dmac
dw_dmac_core snd_soc_sst_acpi spi_pxa2xx_platform soundcore 8250_dw dell_rbtn intel_smartconnect mac_hid parport_pc ppdev lp parport xfs libcrc32c hid_generic uas usb_storage usbhid i915 psmouse i2c_algo_bit drm_kms_helper ahci drm l
ibahci wmi sdhci_acpi video sdhci i2c_hid hid
Jan 23 12:21:35 cygnus kernel: [ 35.223763] CPU: 2 PID: 3409 Comm: Xorg Tainted: G OE 4.2.0-25-generic #30-Ubuntu
Jan 23 12:21:35 cygnus kernel: [ 35.223764] Hardware name: Dell Inc. XPS13 9333/0D13CR, BIOS A08 08/31/2015
Jan 23 12:21:35 cygnus kernel: [ 35.223766] 0000000000000000 00000000f9a0919b ffff880213f277c8 ffffffff817e94c9
Jan 23 12:21:35 cygnus kernel: [ 35.223769] 0000000000000000 ffff880213f27820 ffff880213f27808 ffffffff8107b3d6
Jan 23 12:21:35 cygnus kernel: [ 35.223772] ffff880213f27848 ffff880213f278b0 ffff88021685d000 0000000000000001
Jan 23 12:21:35 cygnus kernel: [ 35.223775] Call Trace:
Jan 23 12:21:35 cygnus kernel: [ 35.223784] [<ffffffff817e94c9>] dump_stack+0x45/0x57
Jan 23 12:21:35 cygnus kernel: [ 35.223789] [<ffffffff8107b3d6>] warn_slowpath_common+0x86/0xc0
Jan 23 12:21:35 cygnus kernel: [ 35.223793] [<ffffffff8107b465>] warn_slowpath_fmt+0x55/0x70
Jan 23 12:21:35 cygnus kernel: [ 35.223815] [<ffffffffc01bc941>] ? intel_pipe_config_compare+0xb31/0xc60 [i915]
Jan 23 12:21:35 cygnus kernel: [ ...

[penalvch (penalvch)]

afrank, at your earliest convenience, could you please test the latest upstream kernel available from the very top line at the top of the page from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release names are irrelevant for testing, and please do not test the daily folder)? Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow additional upstream developers to examine the issue.

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

[afrank (frank-achim)]

hello christopher,
I'm running linux-headers-4.4.0-040400-generic_4.4.0-040400.201601101930_amd64.deb successfully since 2 days now. As this kernel did not include the necessary firmware for my notebook i needed to download and install https://01.org/sites/default/files/downloads/intelr-graphics-linux/sklgucver43.tar.bz2
Using this 4.4.0-040400 kernel no kernel oops showing in logs.
But: still have bad responsiveness of keyboard and mouse. So bad that sometimes even key press events from keyboard on shell are missing.
Although this seems to be related to running conky - same as had been in 15.04 on this laptop. So might be a problem of Xorg - running standard unity from 15.10 on the machine.
Please advice: do you need a new bug report or switch this one to Xorg-unity-conky ?

Best regards
achim

[penalvch (penalvch)]

afrank, it would be most helpful for you to test out http://cdimage.ubuntu.com/daily-live/current/ to see if it provides a more stable platform for you to go forward on, and to see if this issue is resolved in it. Could you please test and advise?

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]