Activity log for bug #1532746

Date Who What changed Old value New value Message
2016-01-11 10:39:50 Dea1993 bug added bug
2016-01-11 10:39:50 Dea1993 attachment added lspci-vnvn.log https://bugs.launchpad.net/bugs/1532746/+attachment/4547957/+files/lspci-vnvn.log
2016-01-11 11:00:11 Brad Figg linux (Ubuntu): status New Confirmed
2016-01-13 00:58:02 Christopher M. Penalver tags amd64 apport-bug wily amd64 apport-bug latest-bios-f.13 wily
2016-01-13 00:58:12 Christopher M. Penalver tags amd64 apport-bug latest-bios-f.13 wily amd64 apport-bug latest-bios-f.13 wily xenial
2016-01-13 00:58:48 Christopher M. Penalver tags amd64 apport-bug latest-bios-f.13 wily xenial amd64 apport-bug latest-bios-f.13 lucid precise trusty wily xenial
2016-01-13 00:59:15 Christopher M. Penalver linux (Ubuntu): importance Undecided Medium
2016-01-13 00:59:15 Christopher M. Penalver linux (Ubuntu): status Confirmed Incomplete
2016-01-13 20:12:15 Dea1993 tags amd64 apport-bug latest-bios-f.13 lucid precise trusty wily xenial amd64 apport-bug kernel-bug-exists-upstream kernel-bug-exists-upstream-4.4 latest-bios-f.13 lucid precise trusty wily xenial
2016-01-18 10:22:09 Christopher M. Penalver linux (Ubuntu): status Incomplete Triaged
2016-02-29 23:03:56 Paolo Sabatino bug added subscriber Paolo Sabatino
2016-03-03 19:00:03 Andrea Tupini bug added subscriber Andrea Tupini
2016-03-30 02:07:53 Joe Helfrifch bug added subscriber Joe Helfrifch
2016-04-24 23:33:24 Christopher M. Penalver tags amd64 apport-bug kernel-bug-exists-upstream kernel-bug-exists-upstream-4.4 latest-bios-f.13 lucid precise trusty wily xenial amd64 apport-bug kernel-bug-exists-upstream kernel-bug-exists-upstream-4.6-rc3 latest-bios-f.13 lucid precise trusty wily xenial
2016-04-28 16:10:00 César Alejandro Bustíos Benites bug added subscriber César Alejandro Bustíos Benites
2016-05-23 22:40:21 Dan Jared bug added subscriber Dan Jared
2016-06-25 16:36:51 Christopher M. Penalver tags amd64 apport-bug kernel-bug-exists-upstream kernel-bug-exists-upstream-4.6-rc3 latest-bios-f.13 lucid precise trusty wily xenial amd64 apport-bug kernel-bug-exists-upstream kernel-bug-exists-upstream-4.7-rc4 latest-bios-f.13 lucid precise trusty wily xenial
2016-06-25 16:38:51 Christopher M. Penalver description I've a problem with the keyboard of notebook HP Pavilion 15 ab062nl. the problem is with SHIFT ALT and CTRL buttons of the keyboard. for example when i use ALT-TAB shortcut, after few seconds, the ALT-TAB menu disappear as if i release ALT key, but isn't so. another example is when i navigate on web, when i scroll page with mouse wheel, sometimes the page start to resize, as if i'm pressing CTRL command while scroll, or if i'm writing a text, sometimes, borwser launch shortcut, as if i'm pressing CTRL while i type text, for exaple if i'm typing "b" letter, opens bookmarks... another example is while i'm typing text, if i press SHIFT key and start typing, begins to write uppercase letters and after a while, writes lowercase like I released shift, but i'm still pressing shift. for example if i press SHIFT+s, the result is this: SSSSSSSSSSSSSSsssssssssssssssssssssssssssssssss some letters are uppercase, but others are lowercase. i haven't found a solution. the only way to solve momentarily the problem, is pressing for some seconds the only SHIFT key, after that, the problems disappears indefinitely, or until the next restart. This problem occurs with all ubuntu version (x86 and x86_64), now i'm using Ubuntu 15.10, but i've also tried ubuntu 15.04, ubuntu 14.04, ubuntu 12.04, ubuntu 10.04. furthermore i've this problem also with other GNU/Linux Distributions (i've tried Fedora, OpenSuse, ArchLinux, Antergos, Debian, SteamOS). but isn't and hardware problem, because on Windows 8.1 and Windows 10 i haven't these problems. i've also tried to plug in an externa USB keyboard, and if i use external USB keybaord i haven't problems. i think is a problem of compatibility, with integrated keyboard of this notebook. i've tried to monitor these problems using XEV, and the results is that also if i'm not using notebook, sometimes XEV reads an INPUT of one of these 3 key (SHIFT, ALT, CTRL), and while i'm pressing one of these 3 key, XEV see also if i release and immedialty after press again the key. this is an example of the input while i press Left_ALT key for a while KeyPress event, serial 37, synthetic NO, window 0x3e00001, root 0x498, subw 0x0, time 129987, (-142,152), root:(452,476), state 0x10, keycode 64 (keysym 0xffe9, Alt_L), same_screen YES, XLookupString gives 0 bytes: XmbLookupString gives 0 bytes: XFilterEvent returns: False KeyRelease event, serial 37, synthetic NO, window 0x3e00001, root 0x498, subw 0x0, time 130147, (-142,152), root:(452,476), state 0x18, keycode 64 (keysym 0xffe9, Alt_L), same_screen YES, XLookupString gives 0 bytes: XFilterEvent returns: False KeyPress event, serial 37, synthetic NO, window 0x3e00001, root 0x498, subw 0x0, time 130391, (-142,152), root:(452,476), state 0x10, keycode 64 (keysym 0xffe9, Alt_L), same_screen YES, XLookupString gives 0 bytes: XmbLookupString gives 0 bytes: XFilterEvent returns: False whole log here http://pastebin.com/CPGz40aw and this is the output of xev, leaving the notebook on a few hours without using it http://pastebin.com/sYSHAbGy this is "xinput" output ⎡ Virtual core pointer id=2 [master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)] ⎜ ↳ Logitech USB Laser Mouse id=11 [slave pointer (2)] ⎜ ↳ SynPS/2 Synaptics TouchPad id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3 [master keyboard (2)] ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)] ↳ Power Button id=6 [slave keyboard (3)] ↳ Video Bus id=7 [slave keyboard (3)] ↳ Video Bus id=8 [slave keyboard (3)] ↳ Power Button id=9 [slave keyboard (3)] ↳ HP Truevision HD id=10 [slave keyboard (3)] ↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)] ↳ HP WMI hotkeys id=14 [slave keyboard (3)] ↳ HP Wireless hotkeys id=15 [slave keyboard (3)] i hope that this bug can be solved ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: linux-image-4.2.0-16-generic 4.2.0-16.19 ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3 Uname: Linux 4.2.0-16-generic x86_64 ApportVersion: 2.19.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: ubuntu 1980 F.... pulseaudio /dev/snd/controlC0: ubuntu 1980 F.... pulseaudio CasperVersion: 1.365 CurrentDesktop: Unity Date: Mon Jan 11 10:08:12 2016 LiveMediaBuild: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) MachineType: Hewlett-Packard HP Pavilion Notebook ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --- RelatedPackageVersions: linux-restricted-modules-4.2.0-16-generic N/A linux-backports-modules-4.2.0-16-generic N/A linux-firmware 1.149 SourcePackage: linux UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/06/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F.13 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 80B5 dmi.board.vendor: Hewlett-Packard dmi.board.version: 81.28 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.13:bd08/06/2015:svnHewlett-Packard:pnHPPavilionNotebook:pvr:rvnHewlett-Packard:rn80B5:rvr81.28:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP Pavilion Notebook dmi.sys.vendor: Hewlett-Packard I've a problem with the keyboard of notebook HP Pavilion 15 ab062nl. the problem is with SHIFT ALT and CTRL buttons of the keyboard. for example when i use ALT-TAB shortcut, after few seconds, the ALT-TAB menu disappear as if i release ALT key, but isn't so. another example is when i navigate on web, when i scroll page with mouse wheel, sometimes the page start to resize, as if i'm pressing CTRL command while scroll, or if i'm writing a text, sometimes, borwser launch shortcut, as if i'm pressing CTRL while i type text, for exaple if i'm typing "b" letter, opens bookmarks... another example is while i'm typing text, if i press SHIFT key and start typing, begins to write uppercase letters and after a while, writes lowercase like I released shift, but i'm still pressing shift. for example if i press SHIFT+s, the result is this: SSSSSSSSSSSSSSsssssssssssssssssssssssssssssssss some letters are uppercase, but others are lowercase. WORKAROUND: Use kernel parameter: i8042.dumbkbd the only way to solve momentarily the problem, is pressing for some seconds the only SHIFT key, after that, the problems disappears indefinitely, or until the next restart. This problem occurs with all ubuntu version (x86 and x86_64), now i'm using Ubuntu 15.10, but i've also tried ubuntu 15.04, ubuntu 14.04, ubuntu 12.04, ubuntu 10.04. furthermore i've this problem also with other GNU/Linux Distributions (i've tried Fedora, OpenSuse, ArchLinux, Antergos, Debian, SteamOS). but isn't and hardware problem, because on Windows 8.1 and Windows 10 i haven't these problems. i've also tried to plug in an externa USB keyboard, and if i use external USB keybaord i haven't problems. i think is a problem of compatibility, with integrated keyboard of this notebook. i've tried to monitor these problems using XEV, and the results is that also if i'm not using notebook, sometimes XEV reads an INPUT of one of these 3 key (SHIFT, ALT, CTRL), and while i'm pressing one of these 3 key, XEV see also if i release and immedialty after press again the key. this is an example of the input while i press Left_ALT key for a while KeyPress event, serial 37, synthetic NO, window 0x3e00001,     root 0x498, subw 0x0, time 129987, (-142,152), root:(452,476),     state 0x10, keycode 64 (keysym 0xffe9, Alt_L), same_screen YES,     XLookupString gives 0 bytes:     XmbLookupString gives 0 bytes:     XFilterEvent returns: False KeyRelease event, serial 37, synthetic NO, window 0x3e00001,     root 0x498, subw 0x0, time 130147, (-142,152), root:(452,476),     state 0x18, keycode 64 (keysym 0xffe9, Alt_L), same_screen YES,     XLookupString gives 0 bytes:     XFilterEvent returns: False KeyPress event, serial 37, synthetic NO, window 0x3e00001,     root 0x498, subw 0x0, time 130391, (-142,152), root:(452,476),     state 0x10, keycode 64 (keysym 0xffe9, Alt_L), same_screen YES,     XLookupString gives 0 bytes:     XmbLookupString gives 0 bytes:     XFilterEvent returns: False whole log here http://pastebin.com/CPGz40aw and this is the output of xev, leaving the notebook on a few hours without using it http://pastebin.com/sYSHAbGy this is "xinput" output ⎡ Virtual core pointer id=2 [master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)] ⎜ ↳ Logitech USB Laser Mouse id=11 [slave pointer (2)] ⎜ ↳ SynPS/2 Synaptics TouchPad id=13 [slave pointer (2)] ⎣ Virtual core keyboard id=3 [master keyboard (2)]     ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]     ↳ Power Button id=6 [slave keyboard (3)]     ↳ Video Bus id=7 [slave keyboard (3)]     ↳ Video Bus id=8 [slave keyboard (3)]     ↳ Power Button id=9 [slave keyboard (3)]     ↳ HP Truevision HD id=10 [slave keyboard (3)]     ↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)]     ↳ HP WMI hotkeys id=14 [slave keyboard (3)]     ↳ HP Wireless hotkeys id=15 [slave keyboard (3)] i hope that this bug can be solved ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: linux-image-4.2.0-16-generic 4.2.0-16.19 ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3 Uname: Linux 4.2.0-16-generic x86_64 ApportVersion: 2.19.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC1: ubuntu 1980 F.... pulseaudio  /dev/snd/controlC0: ubuntu 1980 F.... pulseaudio CasperVersion: 1.365 CurrentDesktop: Unity Date: Mon Jan 11 10:08:12 2016 LiveMediaBuild: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) MachineType: Hewlett-Packard HP Pavilion Notebook ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --- RelatedPackageVersions:  linux-restricted-modules-4.2.0-16-generic N/A  linux-backports-modules-4.2.0-16-generic N/A  linux-firmware 1.149 SourcePackage: linux UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/06/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F.13 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 80B5 dmi.board.vendor: Hewlett-Packard dmi.board.version: 81.28 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.13:bd08/06/2015:svnHewlett-Packard:pnHPPavilionNotebook:pvr:rvnHewlett-Packard:rn80B5:rvr81.28:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP Pavilion Notebook dmi.sys.vendor: Hewlett-Packard
2016-06-29 11:30:36 Christopher M. Penalver tags amd64 apport-bug kernel-bug-exists-upstream kernel-bug-exists-upstream-4.7-rc4 latest-bios-f.13 lucid precise trusty wily xenial amd64 apport-bug kernel-bug-exists-upstream kernel-bug-exists-upstream-4.7-rc5 latest-bios-f.13 lucid precise trusty wily xenial
2016-06-30 07:13:44 Liam Thompson bug added subscriber Liam Thompson
2016-09-19 21:17:40 Oscar Jonsson bug added subscriber Oscar Jonsson
2016-10-27 10:06:25 Christopher M. Penalver tags amd64 apport-bug kernel-bug-exists-upstream kernel-bug-exists-upstream-4.7-rc5 latest-bios-f.13 lucid precise trusty wily xenial amd64 apport-bug kernel-bug-exists-upstream kernel-bug-exists-upstream-4.8 latest-bios-f.13 lucid precise trusty wily xenial
2016-12-29 19:19:48 Patrick Laurin bug added subscriber Patrick Laurin
2017-02-13 03:48:42 Christopher M. Penalver tags amd64 apport-bug kernel-bug-exists-upstream kernel-bug-exists-upstream-4.8 latest-bios-f.13 lucid precise trusty wily xenial amd64 apport-bug kernel-bug-exists-upstream kernel-bug-exists-upstream-4.9 latest-bios-f.13 lucid precise trusty wily xenial
2017-02-21 01:16:30 Christopher M. Penalver tags amd64 apport-bug kernel-bug-exists-upstream kernel-bug-exists-upstream-4.9 latest-bios-f.13 lucid precise trusty wily xenial amd64 apport-bug bios-outdated-f.41 kernel-bug-exists-upstream kernel-bug-exists-upstream-4.9 lucid precise trusty wily xenial
2017-02-21 01:17:33 Christopher M. Penalver linux (Ubuntu): importance Medium Undecided
2017-02-21 01:17:33 Christopher M. Penalver linux (Ubuntu): status Triaged Invalid