package linux-image-3.19.0-39-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

[Bob Schwier]

This was originally a grub problem and I followed the instructions to restore same from the how to. To get the boot repair it wanted me to update the image from -15 to -30 which did not happen. It started with grub failing to find the first block and dropping dead so that I would have to go through loading the vmlinuz and initrd by hand.

ProblemType: Package
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-39-generic (not installed)
ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
Uname: Linux 3.19.0-15-generic i686
ApportVersion: 2.17.2-0ubuntu1.3
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ntr 736 F.... lxpanel
Date: Tue Dec 15 06:27:56 2015
DpkgHistoryLog:
 Start-Date: 2015-12-15 06:27:48
 Commandline: apt-get -f install
 Install: linux-image-extra-3.19.0-39-generic:i386 (3.19.0-39.44, automatic), linux-libc-dev:i386 (3.19.0-39.44, automatic), linux-image-3.19.0-39-generic:i386 (3.19.0-39.44, automatic), linux-image-3.19.0-26-generic:i386 (3.19.0-26.28, automatic)
DuplicateSignature: package:linux-image-3.19.0-39-generic:(not installed):subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=68bbe611-e3d5-453f-8749-ec1d5ddab85d
InstallationDate: Installed on 2015-08-07 (129 days ago)
InstallationMedia: Lubuntu 15.04 "Vivid Vervet" - Release i386 (20150422)
Lsusb:
 Bus 001 Device 002: ID 13fe:4200 Kingston Technology Company Inc.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Dell Computer Corporation Latitude D600
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic root=/dev/sda1
RelatedPackageVersions: grub-pc 2.02~beta2-22ubuntu1.1
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Title: package linux-image-3.19.0-39-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/29/2003
dmi.bios.vendor: Dell Computer Corporation
dmi.bios.version: A08
dmi.board.name: 0X2034
dmi.board.vendor: Dell Computer Corporation
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Computer Corporation
dmi.modalias: dmi:bvnDellComputerCorporation:bvrA08:bd10/29/2003:svnDellComputerCorporation:pnLatitudeD600:pvr:rvnDellComputerCorporation:rn0X2034:rvr:cvnDellComputerCorporation:ct8:cvr:
dmi.product.name: Latitude D600
dmi.sys.vendor: Dell Computer Corporation

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]