Ubuntu doesn't boot after laptop runs out of battery

Bug #1525008 reported by Vadim Peretokin
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
High
Unassigned

Bug Description

If my laptop runs out of battery, the next time I start it up and put in my disk password, I get a black screen that goes nowhere. I always have to hard-reset the laptop in order for the OS to load after I put in the disk password.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-19-generic 4.2.0-19.23
ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
Uname: Linux 4.2.0-19-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: vadi 2571 F.... pulseaudio
 /dev/snd/controlC0: vadi 2571 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Dec 11 08:42:12 2015
HibernationDevice: RESUME=UUID=745d185e-0cf7-47d5-8900-9f89f21b1af8
InstallationDate: Installed on 2014-06-26 (531 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Hewlett-Packard HP ZBook 14
ProcFB:
 0 inteldrmfb
 1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-19-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.2.0-19-generic N/A
 linux-backports-modules-4.2.0-19-generic N/A
 linux-firmware 1.149.3
SourcePackage: linux
UpgradeStatus: Upgraded to wily on 2015-10-26 (44 days ago)
dmi.bios.date: 04/29/2014
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: L71 Ver. 01.11
dmi.board.name: 198F
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 15.54
dmi.chassis.asset.tag: CNU424B3ZZ
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrL71Ver.01.11:bd04/29/2014:svnHewlett-Packard:pnHPZBook14:pvrA3009DD10303:rvnHewlett-Packard:rn198F:rvrKBCVersion15.54:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ZBook 14
dmi.product.version: A3009DD10303
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Vadim Peretokin (vperetokin) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Changed in linux (Ubuntu):
importance: Undecided → High
Revision history for this message
penalvch (penalvch) wrote :

Vadim Peretokin, as per http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5428311&swLangOid=8&swEnvOid=4192 an update to your computer's buggy and outdated BIOS is available (1.33). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) If the issue is still reproducible, please mark this report Status Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

tags: added: bios-outdated-1.33
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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