| 2015-11-27 10:25:28 |
sameer |
bug |
|
|
added bug |
| 2015-11-27 10:25:28 |
sameer |
attachment added |
|
Xorg.0.log https://bugs.launchpad.net/bugs/1520519/+attachment/4526224/+files/Xorg.0.log |
|
| 2015-11-27 10:30:06 |
Brad Figg |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2015-11-27 10:31:17 |
sameer |
bug task added |
|
xserver-xorg-input-synaptics (Ubuntu) |
|
| 2015-11-27 15:39:48 |
sameer |
attachment added |
|
dmesg https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1520519/+attachment/4526343/+files/dmesg |
|
| 2015-11-27 15:40:08 |
sameer |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2015-11-30 21:28:08 |
Joseph Salisbury |
linux (Ubuntu): importance |
Undecided |
Medium |
|
| 2015-11-30 21:29:24 |
Joseph Salisbury |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2015-12-05 17:39:22 |
Launchpad Janitor |
xserver-xorg-input-synaptics (Ubuntu): status |
New |
Confirmed |
|
| 2015-12-06 13:57:39 |
Javier Caballero |
bug |
|
|
added subscriber Javier Caballero |
| 2015-12-07 23:54:55 |
cyberdr8gon |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2015-12-12 13:47:33 |
penalvch |
bug task deleted |
xserver-xorg-input-synaptics (Ubuntu) |
|
|
| 2015-12-12 13:48:32 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2015-12-12 13:49:14 |
penalvch |
tags |
touchpad |
needs-apport-collect needs-upstream-testing |
|
| 2015-12-13 07:58:53 |
sameer |
tags |
needs-apport-collect needs-upstream-testing |
apport-collected needs-apport-collect needs-upstream-testing trusty |
|
| 2015-12-13 07:58:54 |
sameer |
description |
Laptop Model : ASUS ROG GL552 DH71
First Appearance : Got laptop yesterday. dual booted with ubuntu 14.04. Touchpad never detected.
Manufacturer : ASUS ( as listed under windows 10 )
* xinput list *
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Logitech USB Optical Mouse id=10 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Power Button id=7 [slave keyboard (3)]
↳ Logitech USB Keyboard id=8 [slave keyboard (3)]
↳ Logitech USB Keyboard id=9 [slave keyboard (3)]
* List of devices *
: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0
U: Uniq=
H: Handlers=event0
B: PROP=0
B: EV=21
B: SW=1
I: Bus=0019 Vendor=0000 Product=0003 Version=0000
N: Name="Sleep Button"
P: Phys=PNP0C0E/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input1
U: Uniq=
H: Handlers=kbd event1
B: PROP=0
B: EV=3
B: KEY=4000 0 0
I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
U: Uniq=
H: Handlers=kbd event2
B: PROP=0
B: EV=3
B: KEY=10000000000000 0
I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input3
U: Uniq=
H: Handlers=sysrq kbd event3
B: PROP=0
B: EV=120013
B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7
I: Bus=0003 Vendor=046d Product=c05a Version=0111
N: Name="Logitech USB Optical Mouse"
P: Phys=usb-0000:00:14.0-1/input0
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.0/0003:046D:C05A.0001/input/input4
U: Uniq=
H: Handlers=mouse0 event4
B: PROP=0
B: EV=17
B: KEY=70000 0 0 0 0
B: REL=103
B: MSC=10
I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Asus WMI hotkeys"
P: Phys=asus-nb-wmi/input0
S: Sysfs=/devices/platform/asus-nb-wmi/input/input5
U: Uniq=
H: Handlers=rfkill kbd event5
B: PROP=0
B: EV=100013
B: KEY=80000 0 800000000000 0 0 a1606f00900000 8200027800501000 e000000000000 0
B: MSC=10
I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input6
U: Uniq=
H: Handlers=kbd event6
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0
I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:12/LNXVIDEO:01/input/input7
U: Uniq=
H: Handlers=kbd event7
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0
I: Bus=0003 Vendor=04f2 Product=b424 Version=6969
N: Name="USB2.0 HD UVC WebCam"
P: Phys=usb-0000:00:14.0-4/button
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/input/input8
U: Uniq=
H: Handlers=kbd event8
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Mic"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input9
U: Uniq=
H: Handlers=event9
B: PROP=0
B: EV=21
B: SW=10
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Headphone"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input10
U: Uniq=
H: Handlers=event10
B: PROP=0
B: EV=21
B: SW=4
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=3"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input11
U: Uniq=
H: Handlers=event11
B: PROP=0
B: EV=21
B: SW=140
please find Xorg.log attached. |
Laptop Model : ASUS ROG GL552 DH71
First Appearance : Got laptop yesterday. dual booted with ubuntu 14.04. Touchpad never detected.
Manufacturer : ASUS ( as listed under windows 10 )
* xinput list *
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Logitech USB Optical Mouse id=10 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Power Button id=7 [slave keyboard (3)]
↳ Logitech USB Keyboard id=8 [slave keyboard (3)]
↳ Logitech USB Keyboard id=9 [slave keyboard (3)]
* List of devices *
: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0
U: Uniq=
H: Handlers=event0
B: PROP=0
B: EV=21
B: SW=1
I: Bus=0019 Vendor=0000 Product=0003 Version=0000
N: Name="Sleep Button"
P: Phys=PNP0C0E/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input1
U: Uniq=
H: Handlers=kbd event1
B: PROP=0
B: EV=3
B: KEY=4000 0 0
I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
U: Uniq=
H: Handlers=kbd event2
B: PROP=0
B: EV=3
B: KEY=10000000000000 0
I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input3
U: Uniq=
H: Handlers=sysrq kbd event3
B: PROP=0
B: EV=120013
B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7
I: Bus=0003 Vendor=046d Product=c05a Version=0111
N: Name="Logitech USB Optical Mouse"
P: Phys=usb-0000:00:14.0-1/input0
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.0/0003:046D:C05A.0001/input/input4
U: Uniq=
H: Handlers=mouse0 event4
B: PROP=0
B: EV=17
B: KEY=70000 0 0 0 0
B: REL=103
B: MSC=10
I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Asus WMI hotkeys"
P: Phys=asus-nb-wmi/input0
S: Sysfs=/devices/platform/asus-nb-wmi/input/input5
U: Uniq=
H: Handlers=rfkill kbd event5
B: PROP=0
B: EV=100013
B: KEY=80000 0 800000000000 0 0 a1606f00900000 8200027800501000 e000000000000 0
B: MSC=10
I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input6
U: Uniq=
H: Handlers=kbd event6
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0
I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:12/LNXVIDEO:01/input/input7
U: Uniq=
H: Handlers=kbd event7
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0
I: Bus=0003 Vendor=04f2 Product=b424 Version=6969
N: Name="USB2.0 HD UVC WebCam"
P: Phys=usb-0000:00:14.0-4/button
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/input/input8
U: Uniq=
H: Handlers=kbd event8
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Mic"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input9
U: Uniq=
H: Handlers=event9
B: PROP=0
B: EV=21
B: SW=10
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Headphone"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input10
U: Uniq=
H: Handlers=event10
B: PROP=0
B: EV=21
B: SW=4
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=3"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input11
U: Uniq=
H: Handlers=event11
B: PROP=0
B: EV=21
B: SW=140
please find Xorg.log attached.
---
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: sameer 1813 F.... pulseaudio
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=94ecb362-a267-4f7c-834b-a06feb4f2361
InstallationDate: Installed on 2015-11-29 (13 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64+mac (20140417)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 8087:0a2a Intel Corp.
Bus 001 Device 012: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse
Bus 001 Device 002: ID 04f2:b424 Chicony Electronics Co., Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. GL552VW
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcEnviron:
LANGUAGE=en_IN:en
TERM=xterm
PATH=(custom, no user)
LANG=en_IN
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-33-generic root=UUID=8d33ce3e-b677-4cd9-9e97-8809a7b73fae ro quiet splash
ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.19.0-33-generic N/A
linux-backports-modules-3.19.0-33-generic N/A
linux-firmware 1.127.18
Tags: trusty
Uname: Linux 3.19.0-33-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 09/01/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: GL552VW.210
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: GL552VW
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL552VW.210:bd09/01/2015:svnASUSTeKCOMPUTERINC.:pnGL552VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL552VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: GL552VW
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC. |
|
| 2015-12-13 07:58:56 |
sameer |
attachment added |
|
AlsaInfo.txt https://bugs.launchpad.net/bugs/1520519/+attachment/4533985/+files/AlsaInfo.txt |
|
| 2015-12-13 07:58:58 |
sameer |
attachment added |
|
BootDmesg.txt https://bugs.launchpad.net/bugs/1520519/+attachment/4533986/+files/BootDmesg.txt |
|
| 2015-12-13 07:59:00 |
sameer |
attachment added |
|
CRDA.txt https://bugs.launchpad.net/bugs/1520519/+attachment/4533987/+files/CRDA.txt |
|
| 2015-12-13 07:59:04 |
sameer |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1520519/+attachment/4533988/+files/CurrentDmesg.txt |
|
| 2015-12-13 07:59:06 |
sameer |
attachment added |
|
IwConfig.txt https://bugs.launchpad.net/bugs/1520519/+attachment/4533989/+files/IwConfig.txt |
|
| 2015-12-13 07:59:08 |
sameer |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1520519/+attachment/4533990/+files/Lspci.txt |
|
| 2015-12-13 07:59:10 |
sameer |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1520519/+attachment/4533991/+files/ProcCpuinfo.txt |
|
| 2015-12-13 07:59:12 |
sameer |
attachment added |
|
ProcInterrupts.txt https://bugs.launchpad.net/bugs/1520519/+attachment/4533992/+files/ProcInterrupts.txt |
|
| 2015-12-13 07:59:14 |
sameer |
attachment added |
|
ProcModules.txt https://bugs.launchpad.net/bugs/1520519/+attachment/4533993/+files/ProcModules.txt |
|
| 2015-12-13 07:59:16 |
sameer |
attachment added |
|
RfKill.txt https://bugs.launchpad.net/bugs/1520519/+attachment/4533994/+files/RfKill.txt |
|
| 2015-12-13 07:59:19 |
sameer |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1520519/+attachment/4533995/+files/UdevDb.txt |
|
| 2015-12-13 07:59:23 |
sameer |
attachment added |
|
UdevLog.txt https://bugs.launchpad.net/bugs/1520519/+attachment/4533996/+files/UdevLog.txt |
|
| 2015-12-13 07:59:24 |
sameer |
attachment added |
|
WifiSyslog.txt https://bugs.launchpad.net/bugs/1520519/+attachment/4533997/+files/WifiSyslog.txt |
|
| 2015-12-13 10:49:08 |
penalvch |
tags |
apport-collected needs-apport-collect needs-upstream-testing trusty |
apport-collected needs-upstream-testing trusty |
|
| 2015-12-13 10:50:41 |
penalvch |
tags |
apport-collected needs-upstream-testing trusty |
apport-collected latest-bios-210 needs-upstream-testing trusty |
|
| 2015-12-15 12:55:45 |
penalvch |
bug |
|
|
added subscriber Zhiqiang Sui |
| 2015-12-26 14:30:13 |
penalvch |
bug |
|
|
added subscriber Guido Granda Muñoz |
| 2015-12-31 19:57:28 |
James Langan |
bug |
|
|
added subscriber ypereto |
| 2016-01-05 10:09:40 |
Ogythoks |
bug |
|
|
added subscriber Ogythoks |
| 2016-01-14 20:00:58 |
Hielke Hoeve |
bug |
|
|
added subscriber Hielke Hoeve |
| 2016-01-22 23:48:01 |
Brent Fallin |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2016-01-25 06:17:49 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2016-01-25 23:36:56 |
Brent Fallin |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2016-01-26 15:08:39 |
penalvch |
tags |
apport-collected latest-bios-210 needs-upstream-testing trusty |
apport-collected kernel-fixed-upstream kernel-fixed-upstream-4.5-rc1 latest-bios-210 needs-reverse-bisect trusty |
|
| 2016-01-26 15:12:33 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2016-02-02 06:50:01 |
Kirill |
bug |
|
|
added subscriber Kirill |
| 2016-02-16 05:52:29 |
penalvch |
tags |
apport-collected kernel-fixed-upstream kernel-fixed-upstream-4.5-rc1 latest-bios-210 needs-reverse-bisect trusty |
apport-collected bios-outdated-216 kernel-fixed-upstream kernel-fixed-upstream-4.5-rc1 needs-reverse-bisect trusty |
|
| 2016-02-25 15:47:58 |
Joe Shuma |
bug |
|
|
added subscriber Joe Shuma |
| 2016-03-05 03:02:20 |
Brent Fallin |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2016-05-05 23:25:16 |
Elrick Weterings |
attachment added |
|
Error log file https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1520519/+attachment/4656745/+files/nvidia-installer.log |
|
| 2016-11-11 20:05:01 |
kikislater |
bug |
|
|
added subscriber kikislater |
| 2016-12-27 13:42:49 |
Jorge |
bug |
|
|
added subscriber Jorge |
| 2016-12-27 13:43:36 |
Jorge |
bug task added |
|
linux (Debian) |
|
| 2016-12-27 15:19:26 |
penalvch |
bug task deleted |
linux (Ubuntu) |
|
|
| 2016-12-27 15:20:04 |
Launchpad Janitor |
linux (Ubuntu): status |
New |
Confirmed |
|
| 2016-12-27 15:20:04 |
penalvch |
affects |
linux (Debian) |
linux (Ubuntu) |
|
| 2016-12-27 15:20:04 |
penalvch |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2016-12-27 15:21:50 |
penalvch |
tags |
apport-collected bios-outdated-216 kernel-fixed-upstream kernel-fixed-upstream-4.5-rc1 needs-reverse-bisect trusty |
apport-collected bios-outdated-300 kernel-fixed-upstream kernel-fixed-upstream-4.5-rc1 needs-reverse-bisect trusty |
|
| 2016-12-27 15:21:56 |
penalvch |
linux (Ubuntu): importance |
Undecided |
Low |
|
| 2017-02-26 04:17:28 |
Launchpad Janitor |
linux (Ubuntu): status |
Incomplete |
Expired |
|
