| 2015-11-22 17:33:03 |
bd339 |
bug |
|
|
added bug |
| 2015-11-22 20:21:54 |
Ubuntu Foundations Team Bug Bot |
tags |
|
bot-comment |
|
| 2015-11-22 21:04:10 |
bd339 |
affects |
ubuntu |
linux (Ubuntu) |
|
| 2015-11-22 21:30:05 |
Brad Figg |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2015-11-22 22:12:44 |
bd339 |
linux (Ubuntu): status |
Incomplete |
New |
|
| 2015-11-22 22:13:06 |
bd339 |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2015-11-23 13:14:24 |
bd339 |
tags |
bot-comment |
apport-collected bot-comment wily |
|
| 2015-11-23 13:14:25 |
bd339 |
description |
I am running Ubuntu 15.10 (32-bit edition but I know it is also a problem on 64-bit edition) on an Acer Aspire 5738 laptop which has a physical button next to the touchpad that can toggle the device.
When I hit the button a desktop notification appears, informing me that the device has been disabled (an icon of a touchpad with an x in the bottom-right-hand-corner) and I am no longer able to use the touchpad for anything, as expected.
When I press the button again to re-enable the touchpad, a desktop notification appears, informing me that the device has been enabled (an icon of a touchpad with no x in the bottom-right-hand-corner) but the touchpad remains disabled, i.e I can use it for absolutely nothing. (clicking, scrolling, pointing, ...)
Logging in and out or restarting the PC enables the touchpad, but I can also use modprobe to remove and insert psmouse module, which will also cause it to enable.
When I use the button physically next to the touchpad to enable/disable the touchpad, it does not affect the toggle switch in the "Mouse and Touchpad" settings, but if I use that setting (the toggle switch) I can correctly enable and disable the touchpad.
xinput lists the device under "Virtual core pointer" as an "AlpsPS/2 ALPS GlidePoint".
BIOS is updated as of today.
If I can be of help in patching the bug, I would love to, but I just have no idea where to look. I altered the psmouse kernel module to print information to the logs about various activity (resetting, deactivating) but none of it was very informative (again, I don't know where to look). |
I am running Ubuntu 15.10 (32-bit edition but I know it is also a problem on 64-bit edition) on an Acer Aspire 5738 laptop which has a physical button next to the touchpad that can toggle the device.
When I hit the button a desktop notification appears, informing me that the device has been disabled (an icon of a touchpad with an x in the bottom-right-hand-corner) and I am no longer able to use the touchpad for anything, as expected.
When I press the button again to re-enable the touchpad, a desktop notification appears, informing me that the device has been enabled (an icon of a touchpad with no x in the bottom-right-hand-corner) but the touchpad remains disabled, i.e I can use it for absolutely nothing. (clicking, scrolling, pointing, ...)
Logging in and out or restarting the PC enables the touchpad, but I can also use modprobe to remove and insert psmouse module, which will also cause it to enable.
When I use the button physically next to the touchpad to enable/disable the touchpad, it does not affect the toggle switch in the "Mouse and Touchpad" settings, but if I use that setting (the toggle switch) I can correctly enable and disable the touchpad.
xinput lists the device under "Virtual core pointer" as an "AlpsPS/2 ALPS GlidePoint".
BIOS is updated as of today.
If I can be of help in patching the bug, I would love to, but I just have no idea where to look. I altered the psmouse kernel module to print information to the logs about various activity (resetting, deactivating) but none of it was very informative (again, I don't know where to look).
---
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: benjamin 1617 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.10
HibernationDevice: RESUME=UUID=7b71d0e9-05b0-4b07-9cd1-e4a998e8be54
InstallationDate: Installed on 2015-11-23 (0 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Acer Aspire 5738
Package: linux (not installed)
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-18-generic root=UUID=c2650be5-50b4-4182-a8e7-c428326ae23e ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
RelatedPackageVersions:
linux-restricted-modules-4.2.0-18-generic N/A
linux-backports-modules-4.2.0-18-generic N/A
linux-firmware 1.149.2
Tags: wily
UdevLog: Error: [Errno 2] Ingen sådan fil eller filkatalog: '/var/log/udev'
Uname: Linux 4.2.0-18-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/24/2010
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.34
dmi.board.name: JV50_MV
dmi.board.vendor: Acer
dmi.board.version: Rev
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.34:bd09/24/2010:svnAcer:pnAspire5738:pvr0100:rvnAcer:rnJV50_MV:rvrRev:cvnAcer:ct10:cvrN/A:
dmi.product.name: Aspire 5738
dmi.product.version: 0100
dmi.sys.vendor: Acer |
|
| 2015-11-23 13:14:26 |
bd339 |
attachment added |
|
AlsaInfo.txt https://bugs.launchpad.net/bugs/1518737/+attachment/4524056/+files/AlsaInfo.txt |
|
| 2015-11-23 13:14:27 |
bd339 |
attachment added |
|
CRDA.txt https://bugs.launchpad.net/bugs/1518737/+attachment/4524057/+files/CRDA.txt |
|
| 2015-11-23 13:14:28 |
bd339 |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1518737/+attachment/4524058/+files/CurrentDmesg.txt |
|
| 2015-11-23 13:14:29 |
bd339 |
attachment added |
|
IwConfig.txt https://bugs.launchpad.net/bugs/1518737/+attachment/4524059/+files/IwConfig.txt |
|
| 2015-11-23 13:14:31 |
bd339 |
attachment added |
|
JournalErrors.txt https://bugs.launchpad.net/bugs/1518737/+attachment/4524060/+files/JournalErrors.txt |
|
| 2015-11-23 13:14:32 |
bd339 |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1518737/+attachment/4524061/+files/Lspci.txt |
|
| 2015-11-23 13:14:33 |
bd339 |
attachment added |
|
Lsusb.txt https://bugs.launchpad.net/bugs/1518737/+attachment/4524062/+files/Lsusb.txt |
|
| 2015-11-23 13:14:34 |
bd339 |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1518737/+attachment/4524063/+files/ProcCpuinfo.txt |
|
| 2015-11-23 13:14:36 |
bd339 |
attachment added |
|
ProcEnviron.txt https://bugs.launchpad.net/bugs/1518737/+attachment/4524064/+files/ProcEnviron.txt |
|
| 2015-11-23 13:14:37 |
bd339 |
attachment added |
|
ProcInterrupts.txt https://bugs.launchpad.net/bugs/1518737/+attachment/4524065/+files/ProcInterrupts.txt |
|
| 2015-11-23 13:14:38 |
bd339 |
attachment added |
|
ProcModules.txt https://bugs.launchpad.net/bugs/1518737/+attachment/4524066/+files/ProcModules.txt |
|
| 2015-11-23 13:14:39 |
bd339 |
attachment added |
|
PulseList.txt https://bugs.launchpad.net/bugs/1518737/+attachment/4524067/+files/PulseList.txt |
|
| 2015-11-23 13:14:40 |
bd339 |
attachment added |
|
RfKill.txt https://bugs.launchpad.net/bugs/1518737/+attachment/4524068/+files/RfKill.txt |
|
| 2015-11-23 13:14:41 |
bd339 |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1518737/+attachment/4524069/+files/UdevDb.txt |
|
| 2015-11-23 13:14:43 |
bd339 |
attachment added |
|
WifiSyslog.txt https://bugs.launchpad.net/bugs/1518737/+attachment/4524070/+files/WifiSyslog.txt |
|
| 2015-11-23 13:16:15 |
bd339 |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2015-11-23 13:21:30 |
bd339 |
description |
I am running Ubuntu 15.10 (32-bit edition but I know it is also a problem on 64-bit edition) on an Acer Aspire 5738 laptop which has a physical button next to the touchpad that can toggle the device.
When I hit the button a desktop notification appears, informing me that the device has been disabled (an icon of a touchpad with an x in the bottom-right-hand-corner) and I am no longer able to use the touchpad for anything, as expected.
When I press the button again to re-enable the touchpad, a desktop notification appears, informing me that the device has been enabled (an icon of a touchpad with no x in the bottom-right-hand-corner) but the touchpad remains disabled, i.e I can use it for absolutely nothing. (clicking, scrolling, pointing, ...)
Logging in and out or restarting the PC enables the touchpad, but I can also use modprobe to remove and insert psmouse module, which will also cause it to enable.
When I use the button physically next to the touchpad to enable/disable the touchpad, it does not affect the toggle switch in the "Mouse and Touchpad" settings, but if I use that setting (the toggle switch) I can correctly enable and disable the touchpad.
xinput lists the device under "Virtual core pointer" as an "AlpsPS/2 ALPS GlidePoint".
BIOS is updated as of today.
If I can be of help in patching the bug, I would love to, but I just have no idea where to look. I altered the psmouse kernel module to print information to the logs about various activity (resetting, deactivating) but none of it was very informative (again, I don't know where to look).
---
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: benjamin 1617 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.10
HibernationDevice: RESUME=UUID=7b71d0e9-05b0-4b07-9cd1-e4a998e8be54
InstallationDate: Installed on 2015-11-23 (0 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Acer Aspire 5738
Package: linux (not installed)
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-18-generic root=UUID=c2650be5-50b4-4182-a8e7-c428326ae23e ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
RelatedPackageVersions:
linux-restricted-modules-4.2.0-18-generic N/A
linux-backports-modules-4.2.0-18-generic N/A
linux-firmware 1.149.2
Tags: wily
UdevLog: Error: [Errno 2] Ingen sådan fil eller filkatalog: '/var/log/udev'
Uname: Linux 4.2.0-18-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/24/2010
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.34
dmi.board.name: JV50_MV
dmi.board.vendor: Acer
dmi.board.version: Rev
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.34:bd09/24/2010:svnAcer:pnAspire5738:pvr0100:rvnAcer:rnJV50_MV:rvrRev:cvnAcer:ct10:cvrN/A:
dmi.product.name: Aspire 5738
dmi.product.version: 0100
dmi.sys.vendor: Acer |
I am running Ubuntu 15.10 (32-bit edition but I know it is also a problem on 64-bit edition) on an Acer Aspire 5738 laptop which has a physical button next to the touchpad that can toggle the device.
When I hit the button a desktop notification appears, informing me that the device has been disabled (an icon of a touchpad with an x in the bottom-right-hand-corner) and I am no longer able to use the touchpad for anything, as expected.
When I press the button again to re-enable the touchpad, a desktop notification appears, informing me that the device has been enabled (an icon of a touchpad with no x in the bottom-right-hand-corner) but the touchpad remains disabled, i.e I can use it for absolutely nothing. (clicking, scrolling, pointing, ...)
Re-logging or restarting the PC enables the touchpad, but I can also use modprobe to remove and insert psmouse module, which will also cause it to enable.
When I use the button physically next to the touchpad to enable/disable the touchpad, it does not affect the toggle switch in the "Mouse and Touchpad" settings, but if I use that setting (the toggle switch) I can correctly enable and disable the touchpad.
xinput lists the device under "Virtual core pointer" as an "AlpsPS/2 ALPS GlidePoint".
BIOS is updated as of today.
If I can be of help in patching the bug, I would love to, but I just have no idea where to look. I altered the psmouse kernel module to print information to the logs about various activity (resetting, deactivating) but none of it was very informative (again, I don't know where to look).
---
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: benjamin 1617 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.10
HibernationDevice: RESUME=UUID=7b71d0e9-05b0-4b07-9cd1-e4a998e8be54
InstallationDate: Installed on 2015-11-23 (0 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Acer Aspire 5738
Package: linux (not installed)
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-18-generic root=UUID=c2650be5-50b4-4182-a8e7-c428326ae23e ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
RelatedPackageVersions:
linux-restricted-modules-4.2.0-18-generic N/A
linux-backports-modules-4.2.0-18-generic N/A
linux-firmware 1.149.2
Tags: wily
UdevLog: Error: [Errno 2] Ingen sådan fil eller filkatalog: '/var/log/udev'
Uname: Linux 4.2.0-18-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/24/2010
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.34
dmi.board.name: JV50_MV
dmi.board.vendor: Acer
dmi.board.version: Rev
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.34:bd09/24/2010:svnAcer:pnAspire5738:pvr0100:rvnAcer:rnJV50_MV:rvrRev:cvnAcer:ct10:cvrN/A:
dmi.product.name: Aspire 5738
dmi.product.version: 0100
dmi.sys.vendor: Acer |
|
| 2015-11-23 13:21:54 |
bd339 |
description |
I am running Ubuntu 15.10 (32-bit edition but I know it is also a problem on 64-bit edition) on an Acer Aspire 5738 laptop which has a physical button next to the touchpad that can toggle the device.
When I hit the button a desktop notification appears, informing me that the device has been disabled (an icon of a touchpad with an x in the bottom-right-hand-corner) and I am no longer able to use the touchpad for anything, as expected.
When I press the button again to re-enable the touchpad, a desktop notification appears, informing me that the device has been enabled (an icon of a touchpad with no x in the bottom-right-hand-corner) but the touchpad remains disabled, i.e I can use it for absolutely nothing. (clicking, scrolling, pointing, ...)
Re-logging or restarting the PC enables the touchpad, but I can also use modprobe to remove and insert psmouse module, which will also cause it to enable.
When I use the button physically next to the touchpad to enable/disable the touchpad, it does not affect the toggle switch in the "Mouse and Touchpad" settings, but if I use that setting (the toggle switch) I can correctly enable and disable the touchpad.
xinput lists the device under "Virtual core pointer" as an "AlpsPS/2 ALPS GlidePoint".
BIOS is updated as of today.
If I can be of help in patching the bug, I would love to, but I just have no idea where to look. I altered the psmouse kernel module to print information to the logs about various activity (resetting, deactivating) but none of it was very informative (again, I don't know where to look).
---
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: benjamin 1617 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.10
HibernationDevice: RESUME=UUID=7b71d0e9-05b0-4b07-9cd1-e4a998e8be54
InstallationDate: Installed on 2015-11-23 (0 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Acer Aspire 5738
Package: linux (not installed)
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-18-generic root=UUID=c2650be5-50b4-4182-a8e7-c428326ae23e ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
RelatedPackageVersions:
linux-restricted-modules-4.2.0-18-generic N/A
linux-backports-modules-4.2.0-18-generic N/A
linux-firmware 1.149.2
Tags: wily
UdevLog: Error: [Errno 2] Ingen sådan fil eller filkatalog: '/var/log/udev'
Uname: Linux 4.2.0-18-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/24/2010
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.34
dmi.board.name: JV50_MV
dmi.board.vendor: Acer
dmi.board.version: Rev
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.34:bd09/24/2010:svnAcer:pnAspire5738:pvr0100:rvnAcer:rnJV50_MV:rvrRev:cvnAcer:ct10:cvrN/A:
dmi.product.name: Aspire 5738
dmi.product.version: 0100
dmi.sys.vendor: Acer |
I am running Ubuntu 15.10 (32-bit edition but I know it is also a problem on 64-bit edition) on an Acer Aspire 5738 laptop which has a physical button next to the touchpad that can toggle the device.
When I hit the button a desktop notification appears, informing me that the device has been disabled (an icon of a touchpad with an x in the bottom-right-hand-corner) and I am no longer able to use the touchpad for anything, as expected.
When I press the button again to re-enable the touchpad, a desktop notification appears, informing me that the device has been enabled (an icon of a touchpad with no x in the bottom-right-hand-corner) but the touchpad remains disabled, i.e I can use it for absolutely nothing. (clicking, scrolling, pointing, ...)
Re-logging or restarting the laptop enables the touchpad, but I can also use modprobe to remove and insert psmouse module, which will also cause it to enable.
When I use the button physically next to the touchpad to enable/disable the touchpad, it does not affect the toggle switch in the "Mouse and Touchpad" settings, but if I use that setting (the toggle switch) I can correctly enable and disable the touchpad.
xinput lists the device under "Virtual core pointer" as an "AlpsPS/2 ALPS GlidePoint".
BIOS is updated as of today.
If I can be of help in patching the bug, I would love to, but I just have no idea where to look. I altered the psmouse kernel module to print information to the logs about various activity (resetting, deactivating) but none of it was very informative (again, I don't know where to look).
---
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: benjamin 1617 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.10
HibernationDevice: RESUME=UUID=7b71d0e9-05b0-4b07-9cd1-e4a998e8be54
InstallationDate: Installed on 2015-11-23 (0 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Acer Aspire 5738
Package: linux (not installed)
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-18-generic root=UUID=c2650be5-50b4-4182-a8e7-c428326ae23e ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
RelatedPackageVersions:
linux-restricted-modules-4.2.0-18-generic N/A
linux-backports-modules-4.2.0-18-generic N/A
linux-firmware 1.149.2
Tags: wily
UdevLog: Error: [Errno 2] Ingen sådan fil eller filkatalog: '/var/log/udev'
Uname: Linux 4.2.0-18-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/24/2010
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.34
dmi.board.name: JV50_MV
dmi.board.vendor: Acer
dmi.board.version: Rev
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.34:bd09/24/2010:svnAcer:pnAspire5738:pvr0100:rvnAcer:rnJV50_MV:rvrRev:cvnAcer:ct10:cvrN/A:
dmi.product.name: Aspire 5738
dmi.product.version: 0100
dmi.sys.vendor: Acer |
|
| 2015-11-23 21:11:15 |
Joseph Salisbury |
linux (Ubuntu): importance |
Undecided |
Medium |
|
| 2015-11-23 21:11:41 |
Joseph Salisbury |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2015-11-24 23:02:09 |
penalvch |
tags |
apport-collected bot-comment wily |
apport-collected bot-comment latest-bios-1.34 wily |
|
| 2015-11-25 10:54:20 |
bd339 |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2015-11-25 10:56:15 |
bd339 |
tags |
apport-collected bot-comment latest-bios-1.34 wily |
apport-collected bot-comment kernel-bug-exists-upstream latest-bios-1.34 wily |
|
| 2015-11-26 01:25:41 |
penalvch |
tags |
apport-collected bot-comment kernel-bug-exists-upstream latest-bios-1.34 wily |
apport-collected bot-comment kernel-bug-exists-upstream kernel-bug-exists-upstream-4.4-rc2 latest-bios-1.34 vivid wily |
|
