| 2015-11-14 08:35:10 |
Carolin Latze |
bug |
|
|
added bug |
| 2015-11-14 09:00:10 |
Brad Figg |
linux (Ubuntu): status |
New |
Confirmed |
|
| 2015-11-15 13:24:08 |
penalvch |
tags |
amd64 apport-bug wily |
amd64 apport-bug latest-bios-a05 wily |
|
| 2015-11-15 13:26:15 |
penalvch |
description |
Hi
I have a Dell XPS 13 (2015) which has a Lite-On Sata controller:
03:00.0 SATA controller: Lite-On Technology Corporation Device 0224 (rev 10)
Right from the beginning, I have issues with that one under Linux (windows is just fine, so hardware seems to be ok). It might happen that the notebook just dies (loosing its SSD), or it might not even boot. Whenever it does not boot, it usually stops with a message around "job 1 of 12 ..." (I don't find them in any logs ). It can help to boot Windows and reboot into Linux, but that is not always the case. It usually helps to boot a 3.19.x kernel, although even that one can have the same issues (although way less than 4.x).
The system almost always crashes completely when I run the dump tool.
BIOS is on newest version (A05).
Would someone have any hints on how move forward? Maybe where to find more debug output ? Or is there even a solution?
I already asked on launchpad https://answers.launchpad.net/ubuntu/+question/274153 and was asked to file a bug.
best regards
More info as requested for filing bugs
1) I ran ubuntu-bug linux (see report attached)
2) lsb_release -rd
Description: Ubuntu 15.10
Release: 15.10
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-18-generic 4.2.0-18.22
ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
Uname: Linux 4.2.0-18-generic x86_64
ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: latze 1599 F.... pulseaudio
CurrentDesktop: XFCE
Date: Sat Nov 14 09:29:04 2015
HibernationDevice: RESUME=UUID=b8662265-a1f0-487e-9d85-2731c765b3eb
InstallationDate: Installed on 2015-08-23 (82 days ago)
InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0bda:5682 Realtek Semiconductor Corp.
Bus 001 Device 003: ID 04f3:20d0 Elan Microelectronics Corp.
Bus 001 Device 002: ID 8087:0a2a Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. XPS 13 9343
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-18-generic.efi.signed root=UUID=9e67912b-c59e-47ac-b2f1-3ef39e3d38fb ro debug
RelatedPackageVersions:
linux-restricted-modules-4.2.0-18-generic N/A
linux-backports-modules-4.2.0-18-generic N/A
linux-firmware 1.149.1
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: Upgraded to wily on 2015-10-31 (13 days ago)
dmi.bios.date: 07/14/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0310JH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9343
dmi.sys.vendor: Dell Inc. |
I have a Dell XPS 13 (2015) which has a Lite-On Sata controller:
03:00.0 SATA controller: Lite-On Technology Corporation Device 0224 (rev 10)
Right from the beginning, I have issues with that one under Linux (not Windows). It might happen that the notebook just dies (loosing its SSD), or it might not even boot. Whenever it does not boot, it usually stops with a message around "job 1 of 12 ..." (I don't find them in any logs ). Sometimes when I boot into Windows and then immediately reboot into Linux it works. It usually helps to boot a 3.19.x kernel, although even that one can have the same issues (although way less than 4.x).
The system almost always crashes completely when I run the dump tool.
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-18-generic 4.2.0-18.22
ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
Uname: Linux 4.2.0-18-generic x86_64
ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: latze 1599 F.... pulseaudio
CurrentDesktop: XFCE
Date: Sat Nov 14 09:29:04 2015
HibernationDevice: RESUME=UUID=b8662265-a1f0-487e-9d85-2731c765b3eb
InstallationDate: Installed on 2015-08-23 (82 days ago)
InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0bda:5682 Realtek Semiconductor Corp.
Bus 001 Device 003: ID 04f3:20d0 Elan Microelectronics Corp.
Bus 001 Device 002: ID 8087:0a2a Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. XPS 13 9343
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-18-generic.efi.signed root=UUID=9e67912b-c59e-47ac-b2f1-3ef39e3d38fb ro debug
RelatedPackageVersions:
linux-restricted-modules-4.2.0-18-generic N/A
linux-backports-modules-4.2.0-18-generic N/A
linux-firmware 1.149.1
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: Upgraded to wily on 2015-10-31 (13 days ago)
dmi.bios.date: 07/14/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0310JH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9343
dmi.sys.vendor: Dell Inc. |
|
| 2015-11-15 13:58:40 |
penalvch |
linux (Ubuntu): importance |
Undecided |
Medium |
|
| 2015-11-15 13:58:40 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2015-11-16 20:10:24 |
Carolin Latze |
tags |
amd64 apport-bug latest-bios-a05 wily |
amd64 apport-bug kernel-bug-exists-4.3 kernel-bug-exists-upstream latest-bios-a05 wily |
|
| 2015-11-16 20:12:48 |
Carolin Latze |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2015-11-17 03:16:28 |
penalvch |
linux (Ubuntu): status |
Confirmed |
Incomplete |
|
| 2015-11-17 12:20:05 |
penalvch |
tags |
amd64 apport-bug kernel-bug-exists-4.3 kernel-bug-exists-upstream latest-bios-a05 wily |
amd64 apport-bug kernel-bug-exists-4.3 kernel-bug-exists-upstream latest-bios-a05 vivid wily |
|
| 2015-11-24 16:26:08 |
Carolin Latze |
attachment added |
|
log-pics.zip https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1516215/+attachment/4524723/+files/log-pics.zip |
|
| 2015-11-24 19:58:13 |
penalvch |
attachment added |
|
IMG_20151124_164943.jpg https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1516215/+attachment/4524820/+files/IMG_20151124_164943.jpg |
|
| 2015-11-24 20:00:17 |
penalvch |
attachment added |
|
IMG_20151124_170336.jpg https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1516215/+attachment/4524821/+files/IMG_20151124_170336.jpg |
|
| 2015-11-24 20:02:57 |
penalvch |
attachment removed |
log-pics.zip https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1516215/+attachment/4524723/+files/log-pics.zip |
|
|
| 2015-11-28 22:06:01 |
Carolin Latze |
attachment added |
|
IMG_20151128_230313.jpg https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1516215/+attachment/4526889/+files/IMG_20151128_230313.jpg |
|
| 2015-11-28 22:06:26 |
Carolin Latze |
attachment added |
|
IMG_20151128_230302.jpg https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1516215/+attachment/4526890/+files/IMG_20151128_230302.jpg |
|
| 2015-11-29 19:52:37 |
penalvch |
tags |
amd64 apport-bug kernel-bug-exists-4.3 kernel-bug-exists-upstream latest-bios-a05 vivid wily |
amd64 apport-bug kernel-bug-exists-4.4-rc2 kernel-bug-exists-upstream latest-bios-a05 vivid wily |
|
| 2015-11-29 19:53:21 |
penalvch |
linux (Ubuntu): importance |
Medium |
High |
|
| 2015-11-29 19:53:21 |
penalvch |
linux (Ubuntu): status |
Incomplete |
Triaged |
|
| 2015-12-21 00:16:55 |
penalvch |
linux (Ubuntu): status |
Triaged |
Incomplete |
|
| 2016-01-20 12:32:24 |
Carolin Latze |
tags |
amd64 apport-bug kernel-bug-exists-4.4-rc2 kernel-bug-exists-upstream latest-bios-a05 vivid wily |
amd64 apport-bug kernel-bug-exists-4.4 kernel-bug-exists-upstream latest-bios-a05 vivid wily |
|
| 2016-01-27 08:23:49 |
Carolin Latze |
tags |
amd64 apport-bug kernel-bug-exists-4.4 kernel-bug-exists-upstream latest-bios-a05 vivid wily |
amd64 apport-bug kernel-bug-exists-4.5-rc1 kernel-bug-exists-upstream latest-bios-a05 vivid wily |
|
| 2016-01-30 22:57:06 |
penalvch |
linux (Ubuntu): status |
Incomplete |
Triaged |
|
| 2016-01-30 22:57:46 |
penalvch |
summary |
kernel 4.x has issues with lite-on sata controller in dell xps 13 (2015) |
kernel crash with lite-on sata controller Dell XPS 13 9343 |
|
