Not able to enter disk encryption passphrase on startup

Bug #1515788 reported by Michael
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
High
Unassigned

Bug Description

For every kernel after 3.19.0-26 I'm not able to enter the disk encryption passphrase on startup.

For 3.19.0-26 while I enter the passphrase, I see visual feedback. See this example: https://drive.google.com/file/d/0B_6wV4xlS6wCVXc4aC1MMzBaS2s/view

For other kernel versions above 3.19.0-26, I'm not able to enter the passphrase.
I don't get any visual feedback when I type the passphrase.

It also doesn't work when I type the passphrase and press "enter".

See example for kernel 3.19.0-33: https://drive.google.com/file/d/0B_6wV4xlS6wCcUlhWUNpTUhsNjQ/view

It feels like there is no focus on the input field.
---
ApportVersion: 2.17.2-0ubuntu1.7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: czerasz 2097 F.... pulseaudio
 /dev/snd/controlC0: czerasz 2097 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.04
HibernationDevice: RESUME=UUID=36f63832-12e2-4836-b8f3-28816ff5bb71
InstallationDate: Installed on 2015-04-30 (196 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: Dell Inc. Inspiron 7548
Package: linux (not installed)
ProcFB:
 0 inteldrmfb
 1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-26-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash
ProcVersionSignature: Ubuntu 3.19.0-26.28-generic 3.19.8-ckt4
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-26-generic N/A
 linux-backports-modules-3.19.0-26-generic N/A
 linux-firmware 1.143.4
Tags: vivid
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 3.19.0-26-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo wireshark
_MarkForUpload: True
dmi.bios.date: 11/19/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.name: 0AM6R0
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA00:bd11/19/2014:svnDellInc.:pnInspiron7548:pvrA00:rvnDellInc.:rn0AM6R0:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 7548
dmi.product.version: A00
dmi.sys.vendor: Dell Inc.

Revision history for this message
Michael (czerasz) wrote :
Steve Langasek (vorlon)
affects: ubuntu-cdimage → linux (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1515788

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Michael (czerasz) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected vivid
description: updated
Revision history for this message
Michael (czerasz) wrote : CRDA.txt

apport information

Revision history for this message
Michael (czerasz) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Michael (czerasz) wrote : IwConfig.txt

apport information

Revision history for this message
Michael (czerasz) wrote : JournalErrors.txt

apport information

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Michael (czerasz) wrote : Lspci.txt

apport information

Revision history for this message
Michael (czerasz) wrote : Lsusb.txt

apport information

Revision history for this message
Michael (czerasz) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Michael (czerasz) wrote : ProcEnviron.txt

apport information

Revision history for this message
Michael (czerasz) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Michael (czerasz) wrote : ProcModules.txt

apport information

Revision history for this message
Michael (czerasz) wrote : PulseList.txt

apport information

Revision history for this message
Michael (czerasz) wrote : RfKill.txt

apport information

Revision history for this message
Michael (czerasz) wrote : UdevDb.txt

apport information

Revision history for this message
Michael (czerasz) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
John Saunders (l-jo9n-i) wrote :

I have experienced the same problem. 3.19.0-26-generic works, 3.19.0.33-generic fails to respond to entering the luks password.

Dell XPS 13 - not able to boot the system to collect any information from the failing kernel.

Changed in linux (Ubuntu):
importance: Undecided → High
tags: added: kernel-da-key
Revision history for this message
José Pekkarinen (koalinux) wrote :

Editing the grub config to drop the splash screen should workaround this until the fix comes.

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