0408:3003 Quanta Computer, Inc. Touchscreen Controller Detected But Doesn't Work
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Triaged
|
Medium
|
Unassigned |
Bug Description
I purchased a touchscreen computer that uses a 0408:3003 Quanta Computer, Inc. optical multi-touch touchscreen controller but the touch feature does not work. I've updated the BIOS to the latest version. I've tried multiple kernels, drivers, distros and none fixed the issue or worked. The touchscreen works under Windows version 7 and up with without manually installing a driver.
The touchscreen is detected and shows up when checking lsusb, xinput_calibrator, xinput --list, and dmesg -- all with no errors that I can see.
In another bug for this controller user elmarikon suggested the following and it did eventually allow single touches to work but the fix is not persistent across reboots.
xinput set-mode 13 RELATIVE
xinput set-mode 13 ABSOLUTE
sudo rmmod hid-multitouch
sudo modprobe hid-multitouch
Ubuntu Version (lsb_release -rd)
Description: Ubuntu 15.10
Release: 15.10
Wily
Kernel Version (cat /proc/version_
Ubuntu 4.2.0-17.21-generic 4.2.3
xinput --list
↳ Quanta Computer OpticalTouchScreen id=12 [slave pointer (2)]
lsusb
Bus 001 Device 005: ID 0408:3003 Quanta Computer, Inc.
lsmod
hid 118784 7 hid_multitouch,
dmesg (most recent output after many attempts following elmarikon's "fix")
input: Quanta Computer OpticalTouchScreen as /devices/
hid-multitouch 0003:0408:
hid-multitouch 0003:0408:
hid-multitouch 0003:0408:
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-
ProcVersionSign
Uname: Linux 4.2.0-17-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CurrentDesktop: Unity
Date: Sun Nov 8 23:34:40 2015
HibernationDevice: RESUME=
InstallationDate: Installed on 2015-11-09 (0 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Gateway ZX6961
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
RelatedPackageV
linux-
linux-
linux-firmware 1.149.2
RfKill:
SourcePackage: linux
StagingDrivers: r8712u
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/22/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P01-B3
dmi.board.
dmi.board.name: ZX6961
dmi.board.vendor: Gateway
dmi.chassis.type: 13
dmi.chassis.vendor: Gateway
dmi.modalias: dmi:bvnAmerican
dmi.product.name: ZX6961
dmi.sys.vendor: Gateway
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