8086:2772 Intermittent graphics corruption without nomodeset

Bug #1514102 reported by Ian Bruntlett
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Triaged
High
Unassigned

Bug Description

Every so often the screen would be corrupted with horizontal lines of junk.

WORKAROUND: Add to /etc/default/grub GRUB_CMDLINE_LINUX:
nomodeset

sudo update-grub
reboot
Now the system will only allow VGA 640x480 graphics.

---
ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
BootLog: [#[0m#[31m* #[0m] (1 of 2) A start job is running for... Screen to Quit (26s / no limit) #[K[#[32m OK #[0m] Started Detect the available GPUs and deal with any system changes. Starting Light Display Manager...
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: LXDE
DistUpgraded: Fresh install
DistroCodename: wily
DistroRelease: Ubuntu 15.10
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation 82945G/GZ Integrated Graphics Controller [8086:2772] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:3011]
InstallationDate: Installed on 2015-11-07 (1 days ago)
InstallationMedia: Lubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Hewlett-Packard HP Compaq dc7600 Small Form Factor
Package: xorg 1:7.7+7ubuntu4
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-17-generic root=UUID=def848d7-a3ef-47d8-a73e-068a9b329f5b ro nomodeset quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.2.0-17.21-generic 4.2.3
Renderer: Software
Tags: wily ubuntu
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-17-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/24/2006
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786D1 v01.56
dmi.board.name: 09F8h
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: CZC6451M59
dmi.chassis.type: 4
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr786D1v01.56:bd04/24/2006:svnHewlett-Packard:pnHPCompaqdc7600SmallFormFactor:pvr:rvnHewlett-Packard:rn09F8h:rvr:cvnHewlett-Packard:ct4:cvr:
dmi.product.name: HP Compaq dc7600 Small Form Factor
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
xserver.bootTime: Sun Nov 8 14:24:35 2015
xserver.configfile: default
xserver.devices: input Power Button KEYBOARD, id 6 input Power Button KEYBOARD, id 7 input AT Translated Set 2 keyboard KEYBOARD, id 8 input ImPS/2 Generic Wheel Mouse MOUSE, id 9 input HP WMI hotkeys KEYBOARD, id 10
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.17.2-1ubuntu9

Revision history for this message
penalvch (penalvch) wrote :

Ian Bruntlett, thank you for reporting this and helping make Ubuntu better.

Could you please run the following command from a terminal as it will automatically gather and attach updated debug information to this report:
apport-collect -p xorg 1514102

Please ensure you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

When reporting xorg related bugs in the future, please do so via the above method. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote : CurrentDmesg.txt

apport information

tags: added: apport-collected ubuntu
description: updated
Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote : Dependencies.txt

apport information

Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote : DpkgLog.txt

apport information

Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote : JournalErrors.txt

apport information

Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote : LightdmDisplayLog.txt

apport information

Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote : LightdmGreeterLog.txt

apport information

Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote : LightdmGreeterLogOld.txt

apport information

Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote : LightdmLog.txt

apport information

Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote : Lspci.txt

apport information

Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote : ProcEnviron.txt

apport information

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Ian Bruntlett (ian-bruntlett) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote : ProcModules.txt

apport information

Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote : UdevDb.txt

apport information

Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote : XorgLog.txt

apport information

Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote : XorgLogOld.txt

apport information

Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote : Xrandr.txt

apport information

Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote : xdpyinfo.txt

apport information

Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote : xserver.errors.txt

apport information

Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote : Re: [Bug 1514102] Re: Intel Graphic chips bug(s)

Hi Christopher,

On 8 November 2015 at 13:52, Christopher M. Penalver <
<email address hidden>> wrote:

> Ian Bruntlett, thank you for reporting this and helping make Ubuntu
> better.
>
No problem. On occasion I get confused as to which web page to do things on
but the lubuntu mailing list there are people who help me. You see, I have
schizophrenia and sometimes get a little confused.

> Could you please run the following command from a terminal as it will
> automatically gather and attach updated debug information to this report:
> apport-collect -p xorg 1514102
>
I've checked this many times before running it. Would you be able to
confirm I got the number right?

> Please ensure you have the package xdiagnose installed, and that you
> click the Yes button for attaching additional debugging information.
>
Had to install a Python apport package as well.

BW,

Ian

--
-- ACCU - Professionalism in programming - http://www.accu.org
-- My writing - https://sites.google.com/site/ianbruntlett/
-- Free Software page -
https://sites.google.com/site/ianbruntlett/home/free-software

penalvch (penalvch)
description: updated
summary: - Intel Graphic chips bug(s)
+ Intermittent graphics corruption
penalvch (penalvch)
tags: added: bios-outdated-1.61
Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote : Re: [Bug 1514102] Re: Intermittent graphics corruption

I'm a little busy at the moment but I've made time for this experiment.

On 8 November 2015 at 21:58, Christopher M. Penalver <
<email address hidden>> wrote:

> Ian Bruntlett, as per
>
> http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=499679&swLangOid=8&swEnvOid=1093
> an update to your computer's buggy and outdated BIOS is available
> (1.61). If you update to this following
> https://help.ubuntu.com/community/BIOSUpdate does it change anything?
>
Thank you for your patience.

I did this on "newton" computer.

And thank you for the link to the BIOS upgrade page...

There were 3 files listed for BIOS updates. I downloaded them all
1. BIOS update
2. Processor microcode update
3. Business Desktop BIOS utilities

I opened the BIOS update (1) in Archive Manager, it was called sp4423.exe.
I tried to extract a file from a folder within the exe file. It failed with
an error. Tried again, extracting everything to a sub-directory. It worked.

Went to the BIOS CD sub-directory and burnt a CD-R with the contents of
7D1_0161.iso

I did this on HP Compaq dc 7600 PC (hostname : aristotle).

* Booted PC from the BIOS update CD-R
* Got into the BIOS and flashed the BIOS

Updated. Rebooted. Changed GRUB_CMDLINE_LINUX to "". Rebooted. Back into
nice graphics. All I need to do now is use the computer for a while and see
if the graphics horizontal line problems have been fixed.

BW,

Ian

--
-- ACCU - Professionalism in programming - http://www.accu.org
-- My writing - https://sites.google.com/site/ianbruntlett/
-- Free Software page -
https://sites.google.com/site/ianbruntlett/home/free-software

Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote :

Hi,

To test this PC I reinstalled lubuntu 15.10 64-bit and used Synaptic
Package manager to install a few bits and pieces.

The PC is behaving much better now and graphics are OK.

Just in time to be given away to a friend who's PC's hard drives has failed
:)

BW,

Ian

--
-- ACCU - Professionalism in programming - http://www.accu.org
-- My writing - https://sites.google.com/site/ianbruntlett/
-- Free Software page -
https://sites.google.com/site/ianbruntlett/home/free-software

Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote :

On 11 November 2015 at 19:36, Ian Bruntlett <email address hidden> wrote:

> To test this PC I reinstalled lubuntu 15.10 64-bit and used Synaptic
> Package manager to install a few bits and pieces.
>
> The PC is behaving much better now and graphics are OK.
>
PC graphics are still misbehaving.

One day I will know enough about Linux to be able to debug graphics drivers.

--
-- ACCU - Professionalism in programming - http://www.accu.org
-- My writing - https://sites.google.com/site/ianbruntlett/
-- Free Software page -
https://sites.google.com/site/ianbruntlett/home/free-software

Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote : Re: [Bug 1514102] Re: Intermittent graphics corruption

Hi Christopher,

On 12 November 2015 at 12:27, Christopher M. Penalver <
<email address hidden>> wrote:

> Ian Bruntlett, please provide the output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>

*Here is what you asked for...*
contact@aristotle:~$ sudo dmidecode -s bios-version && sudo dmidecode -s
bios-release-date
[sudo] password for contact:
786D1 v01.61
07/01/2009
contact@aristotle:~$

BTW, the PC in question was originally running (32 bit) Windows XP. As we
are experiencing problem with graphics when running 64 bit software,
perhaps I should install Lubuntu 15.10 i386 and see if that works? Someone.
somewhere may be misusing pointers leading to junk on screen.

BW,

Ian

--
-- ACCU - Professionalism in programming - http://www.accu.org
-- My writing - https://sites.google.com/site/ianbruntlett/
-- Free Software page -
https://sites.google.com/site/ianbruntlett/home/free-software

penalvch (penalvch)
tags: added: latest-bios-1.61
removed: bios-outdated-1.61
Revision history for this message
penalvch (penalvch) wrote : Re: Intermittent graphics corruption

Ian Bruntlett:

>"BTW, the PC in question was originally running (32 bit) Windows XP. As we are experiencing problem with graphics when running 64 bit software, perhaps I should install Lubuntu 15.10 i386 and see if that works?"

While you are welcome to do that as a test (as the release and architecture are supported downstream via the L/Ubuntu Community), it wouldn't be recommended to use a i386 architecture going forward as it is deprecated upstream.

Despite this, Could you please test the latest upstream kernel available from the very top line at the top of the page from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release names are irrelevant for testing, and please do not test the daily folder)? Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow additional upstream developers to examine the issue.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, Y, and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

affects: xorg (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance: Low → Medium
Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote : Re: [Bug 1514102] Re: Intermittent graphics corruption
Download full text (4.7 KiB)

Hi Christopher,

On 13 November 2015 at 00:56, Christopher M. Penalver <
<email address hidden>> wrote:

> While you are welcome to do that as a test (as the release and
> architecture are supported downstream via the L/Ubuntu Community), it
> wouldn't be recommended to use a i386 architecture going forward as it
> is deprecated upstream.
>
That's quite worrying as a fair number of my friends use 32 bit CPUs.
However, to be more accurate, they tend to be some kind of Pentium or Atom.
Will the 586 CPUs still be supported in future releases of Lubuntu Linux?

> Despite this, Could you please test the latest upstream kernel available
> from the very top line at the top of the page from
> http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release
> names are irrelevant for testing, and please do not test the daily
> folder)? Install instructions are available at
> https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
> additional upstream developers to examine the issue.
>
OK, done that.

Short story: Bug still present.

Long story:
To give you peace of mind, here are the details of the kernel I installed
and ran...

contact@aristotle:~$ uname -a
Linux aristotle 4.3.0-040300-generic #201511020949 SMP Mon Nov 2 14:50:44
UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

contact@aristotle:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 15.10
Release: 15.10
Codename: wily

And here is the info displayed when I installed the above 4.3.0-etc
kernel...
contact@aristotle:~$ cd new-kernels/
contact@aristotle:~/new-kernels$ ls
linux-headers-4.3.0-040300-generic_4.3.0-040300.201511020949_amd64.deb
linux-image-4.3.0-040300-generic_4.3.0-040300.201511020949_amd64.deb
contact@aristotle:~/new-kernels$ sudo dpkg -i *.deb
[sudo] password for contact:
Selecting previously unselected package linux-headers-4.3.0-040300-generic.
(Reading database ... 191898 files and directories currently installed.)
Preparing to unpack
linux-headers-4.3.0-040300-generic_4.3.0-040300.201511020949_amd64.deb ...
Unpacking linux-headers-4.3.0-040300-generic (4.3.0-040300.201511020949) ...
Selecting previously unselected package linux-image-4.3.0-040300-generic.
Preparing to unpack
linux-image-4.3.0-040300-generic_4.3.0-040300.201511020949_amd64.deb ...
Done.
Unpacking linux-image-4.3.0-040300-generic (4.3.0-040300.201511020949) ...
dpkg: dependency problems prevent configuration of
linux-headers-4.3.0-040300-generic:
 linux-headers-4.3.0-040300-generic depends on linux-headers-4.3.0-040300;
however:
  Package linux-headers-4.3.0-040300 is not installed.

dpkg: error processing package linux-headers-4.3.0-040300-generic
(--install):
 dependency problems - leaving unconfigured
Setting up linux-image-4.3.0-040300-generic (4.3.0-040300.201511020949) ...
Running depmod.
update-initramfs: deferring update (hook will be called later)
Examining /etc/kernel/postinst.d.
run-parts: executing /etc/kernel/postinst.d/apt-auto-removal
4.3.0-040300-generic /boot/vmlinuz-4.3.0-040300-generic
run-parts: executing /etc/kernel/postinst.d/initramfs-tools
4.3.0-040300-generic /boot/vmlinuz-4.3.0-040300-generic
update-initramfs: Gen...

Read more...

penalvch (penalvch)
tags: added: kernel-bug-exists-upstream kernel-bug-exists-upstream-4.3
penalvch (penalvch)
description: updated
Revision history for this message
penalvch (penalvch) wrote : Re: Intermittent graphics corruption

Ian Bruntlett, could you please undo your WORKAROUND, test drm-intel-nightly and advise to the results?

Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote : Re: [Bug 1514102] Re: Intermittent graphics corruption

Hi Christopher,

On 15 November 2015 at 22:52, Christopher M. Penalver <
<email address hidden>> wrote:

> Ian Bruntlett, could you please undo your WORKAROUND, test drm-intel-
> nightly and advise to the results?
>
Apologies - the results I gave you were for without the workaround.

Does this mean you want me to test a kernel from here:-
http://kernel.ubuntu.com/~kernel-ppa/mainline/drm-intel-nightly/current/

I'm a bit busy at the moment but I may have some results for you on
Wednesday night.

BW,

Ian

--
-- ACCU - Professionalism in programming - http://www.accu.org
-- My writing - https://sites.google.com/site/ianbruntlett/
-- Free Software page -
https://sites.google.com/site/ianbruntlett/home/free-software

Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote :

Squeezed in a bit more work today...

1. Tried kernel 4.3.0 today (the one you recommended me a few e-mails ago)
with the "nomodeset" parameter and the graphics system went into 640x480
mode, couldn't change it from the desktop. However, the graphics _worked_ :)

2. Viewing menus in GRUB. Did this in /etc/default/grub:-
GRUB_TIMEOUT=-1
commented out GRUB_HIDDEN_TIMEOUT with a '#'
Now I can choose which kernel to boot from :)

Ian

--
-- ACCU - Professionalism in programming - http://www.accu.org
-- My writing - https://sites.google.com/site/ianbruntlett/
-- Free Software page -
https://sites.google.com/site/ianbruntlett/home/free-software

Revision history for this message
penalvch (penalvch) wrote : Re: Intermittent graphics corruption

Ian Bruntlett, could you please test the latest mainline kernel (4.4-rc1) and advise to the results of both using and not using nomodeset?

Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote : Re: [Bug 1514102] Re: Intermittent graphics corruption

Hi Christopher,

Spent a lot of today learning how to edit files using vim.

On 17 November 2015 at 03:08, Christopher M. Penalver <
<email address hidden>> wrote:

> Ian Bruntlett, could you please test the latest mainline kernel
> (4.4-rc1) and advise to the results of both using and not using
> nomodeset?
>
I could not find the kernel deb packages. I've looked everywhere I could
think of including:-
http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.4-rc1-wily/

What would you recommend?

Also, you previously asked me to try testing drm-intel-nightly and I have
the same problem - can't find .deb packages is here:-
http://kernel.ubuntu.com/~kernel-ppa/mainline/drm-intel-nightly/current/

My weekend is clear so, when you pass on the info about the kernel deb
files, I should be able to get back to you a bit quicker :)

BW,

Ian

--
-- ACCU - Professionalism in programming - http://www.accu.org
-- My writing - https://sites.google.com/site/ianbruntlett/
-- Free Software page -
https://sites.google.com/site/ianbruntlett/home/free-software

Revision history for this message
penalvch (penalvch) wrote : Re: Intermittent graphics corruption

Ian Bruntlett, if they don't exist, then usually one has to wait for them to populate, or until the next kernel release (which will populate drm-intel-nightly also).

Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote : Re: [Bug 1514102] Re: Intermittent graphics corruption

Hi Christopher,

Good news! An Intel graphics specific kernel arrived and I installed it. So
far, the graphics are working fine. However, I must point out that more
testing is required.

Here are the details of the files involved etc:-

linux-headers-4.3.0-997-generic_4.3.0-997.201511202100_amd64.deb
linux-image-4.3.0-997-generic_4.3.0-997.201511202100_amd64.deb

Files from:-
http://kernel.ubuntu.com/~kernel-ppa/mainline/drm-intel-next/current/

This error message whilst running sudo dpkg -i *.deb
 Possible missing firmware /lib/firmware/i915/skl_guc_ver4.bin for module
i915

contact@aristotle:~/new-kernels$ ls
intel-drm--4.3.0-997-generic.txt
linux-headers-4.3.0-997-generic_4.3.0-997.201511202100_amd64.deb
linux-image-4.3.0-997-generic_4.3.0-997.201511202100_amd64.deb

contact@aristotle:~/new-kernels$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 15.10
Release: 15.10
Codename: wily

contact@aristotle:~/new-kernels$ uname -a
Linux aristotle 4.3.0-040300-generic #201511020949 SMP Mon Nov 2 14:50:44
UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
contact@aristotle:~/new-kernels$

BW,

Ian

--
-- ACCU - Professionalism in programming - http://www.accu.org
-- My writing - https://sites.google.com/site/ianbruntlett/
-- Free Software page -
https://sites.google.com/site/ianbruntlett/home/free-software

Revision history for this message
penalvch (penalvch) wrote : Re: Intermittent graphics corruption

Ian Bruntlett, to narrow down the fix commit, could you please test the latest mainline kernel 4.4-rc2 and advise to the results?

Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote : Re: [Bug 1514102] Re: Intermittent graphics corruption

On 23 November 2015 at 13:40, Ian Bruntlett <email address hidden> wrote:

> Hi Christopher,
>
> Good news! An Intel graphics specific kernel arrived and I installed it.
> So far, the graphics are working fine. However, I must point out that more
> testing is required.
>

1. Even with that kernel, graphics problems are still present.

2. Will keep an eye out for the .debs of the kernel you'd like me to test.

--
-- ACCU - Professionalism in programming - http://www.accu.org
-- My writing - https://sites.google.com/site/ianbruntlett/
-- Free Software page -
https://sites.google.com/site/ianbruntlett/home/free-software

Revision history for this message
penalvch (penalvch) wrote : Re: Intermittent graphics corruption

Ian Bruntlett:
>"1. Even with that kernel, graphics problems are still present."

Which kernel version specifically?

>"2. Will keep an eye out for the .debs of the kernel you'd like me to test."

There is one now available for 4.4-rc2.

Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote : Re: [Bug 1514102] Re: Intermittent graphics corruption

Hi Christopher,

On 24 November 2015 at 02:22, Christopher M. Penalver <
<email address hidden>> wrote:

> Ian Bruntlett:
> >"1. Even with that kernel, graphics problems are still present."
>
> Which kernel version specifically?
>
This one:-
linux-headers-4.3.0-997-generic_4.3.0-997.201511202100_amd64.deb
linux-image-4.3.0-997-generic_4.3.0-997.201511202100_amd64.deb

Files from:-
http://kernel.ubuntu.com/~kernel-ppa/mainline/drm-intel-next/current/

> >"2. Will keep an eye out for the .debs of the kernel you'd like me to
> test."
>
> There is one now available for 4.4-rc2.
>
Will get onto that when I have time.

BW,

Ian

--
-- ACCU - Professionalism in programming - http://www.accu.org
-- My writing - https://sites.google.com/site/ianbruntlett/
-- Free Software page -
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Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote :

Hi Christopher,

On 24 November 2015 at 11:11, Ian Bruntlett <email address hidden> wrote:

> There is one now available for 4.4-rc2.
>>
> Will get onto that when I have time.
>
OK.

Short story: bug still present.

Long story:

These kernel files were downloaded and installed...
http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.4-rc2+cod1-wily/
total 56M
-rw-rw-r-- 1 contact contact 66 Nov 25 17:15 linux-4.4-rc2+cod1-wily.txt
-rw-rw-r-- 1 contact contact 745K Nov 25 17:13
linux-headers-4.4.0-040400rc2-generic_4.4.0-040400rc2.201511231054_amd64.deb
-rw-rw-r-- 1 contact contact 55M Nov 25 17:14
linux-image-4.4.0-040400rc2-generic_4.4.0-040400rc2.201511231054_amd64.deb

As ever, everything seemed OK when suddenly, when I was using the system in
Firefox, the screen became corrupted with junk and the mouse pointer
disappeared.

IDEA: Will try running system with Firefox set _not_ to use graphical
hardware acceleration.

BW,

Ian

--
-- ACCU - Professionalism in programming - http://www.accu.org
-- My writing - https://sites.google.com/site/ianbruntlett/
-- Free Software page -
https://sites.google.com/site/ianbruntlett/home/free-software

Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote :

Hi Christopher,

On 25 November 2015 at 18:10, Ian Bruntlett <email address hidden>
wrote:

> IDEA: Will try running system with Firefox set _not_ to use graphical
> hardware acceleration.
>
Tried that. No luck - bug still present.

BA,

Ian

--
-- ACCU - Professionalism in programming - http://www.accu.org
-- My writing - https://sites.google.com/site/ianbruntlett/
-- Free Software page -
https://sites.google.com/site/ianbruntlett/home/free-software

penalvch (penalvch)
tags: added: kernel-bug-exists-upstream-4.4-rc2
removed: kernel-bug-exists-upstream-4.3
Revision history for this message
penalvch (penalvch) wrote : Re: Intermittent graphics corruption

Ian Bruntlett, to clarify https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1514102/comments/37 , was this tested to work without nomodeset?

Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote : Re: [Bug 1514102] Re: Intermittent graphics corruption

Hi Christopher,

On 26 November 2015 at 02:04, Christopher M. Penalver <
<email address hidden>> wrote:

> Ian Bruntlett, to clarify
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1514102/comments/37
> , was this tested to work without nomodeset?
>
Yes. In VGA mode (nomodeset present) the graphics were OK. Without it
(higher res mode), the graphics corruption occurred.

BW,

Ian

--
-- ACCU - Professionalism in programming - http://www.accu.org
-- My writing - https://sites.google.com/site/ianbruntlett/
-- Free Software page -
https://sites.google.com/site/ianbruntlett/home/free-software

Revision history for this message
penalvch (penalvch) wrote : Re: Intermittent graphics corruption

Ian Bruntlett, the issue you are reporting is an upstream one. Could you please report this problem following the instructions verbatim at https://wiki.ubuntu.com/Bugs/Upstream/kernel to the appropriate venue (TO: Daniel Vetter and Jani Nikula CC intel-gfx)?

Please provide a direct URL to your newly made report when it becomes available so that it may be tracked.

Thank you for your understanding.

Changed in linux (Ubuntu):
importance: Medium → High
status: Incomplete → Triaged
summary: - Intermittent graphics corruption
+ 8086:2772 Intermittent graphics corruption without nomodeset
Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote : Re: [Bug 1514102] Re: Intermittent graphics corruption

Hi Christopher,

On 27 November 2015 at 18:10, Christopher M. Penalver <
<email address hidden>> wrote:

> Ian Bruntlett, the issue you are reporting is an upstream one. Could you
> please report this problem following the instructions verbatim at
> https://wiki.ubuntu.com/Bugs/Upstream/kernel to the appropriate venue
> (TO: Daniel Vetter and Jani Nikula CC intel-gfx)?
>
Sent the gathered data to you and intel-gfx. Don't have e-mail addresses
for Daniel Vetter or Jani Nikula. Let me have them if you want me to pass
the report to them as well.

> Please provide a direct URL to your newly made report when it becomes
> available so that it may be tracked.
>
I'm not sure what you mean. Could you elaborate?

>
> Thank you for your understanding.
>
No problem.

BW,

Ian

--
-- ACCU - Professionalism in programming - http://www.accu.org
-- My writing - https://sites.google.com/site/ianbruntlett/
-- Free Software page -
https://sites.google.com/site/ianbruntlett/home/free-software

Revision history for this message
penalvch (penalvch) wrote :

Ian Bruntlett:
>"Don't have e-mail addresses for Daniel Vetter or Jani Nikula. Let me have them if you want me to pass the report to them as well."

To advise, their email, and advice to do so, was provided in https://wiki.ubuntu.com/Bugs/Upstream/kernel :
"Please ensure you e-mail all maintainers of the driver in the TO: field, and CC the mailing list."
"A list of all kernel drivers and their maintainers may be found here."
http://git.kernel.org/cgit/linux/kernel/git/torvalds/linux.git/tree/MAINTAINERS

Also, please don't CC me on mailing list emails (instead post the upstream URL here as previously requested). Among many reasons, it gives the false impression that I'm going to swoop in and drop a code fix, I'm somehow a maintainer, or I advised you to do this (I advised sending TO maintainers CC list, not just e-mail the list).

Revision history for this message
Ian Bruntlett (ian-bruntlett) wrote : Re: [Bug 1514102] Re: 8086:2772 Intermittent graphics corruption without nomodeset

Hi Christopher,

On 29 November 2015 at 20:56, Christopher M. Penalver <
<email address hidden>> wrote:

> Ian Bruntlett:
> >"Don't have e-mail addresses for Daniel Vetter or Jani Nikula. Let me
> have them if you want me to pass the report to them as well."
>
> To advise, their email, and advice to do so, was provided in
> https://wiki.ubuntu.com/Bugs/Upstream/kernel :
> "Please ensure you e-mail all maintainers of the driver in the TO: field,
> and CC the mailing list."
> "A list of all kernel drivers and their maintainers may be found here."
>
> http://git.kernel.org/cgit/linux/kernel/git/torvalds/linux.git/tree/MAINTAINERS

OK, done that.

> Also, please don't CC me on mailing list emails (instead post the
> upstream URL here as previously requested). Among many reasons, it gives
> the false impression that I'm going to swoop in and drop a code fix, I'm
> somehow a maintainer, or I advised you to do this (I advised sending TO
> maintainers CC list, not just e-mail the list).
>
What is the upstream URL? Where and how do you want me to send it?

BW,

Ian

--
-- ACCU - Professionalism in programming - http://www.accu.org
-- My writing - https://sites.google.com/site/ianbruntlett/
-- Free Software page -
https://sites.google.com/site/ianbruntlett/home/free-software

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