Bluetooth not functional

[Gary Smith]

The kernel loads firmware file rt3290.bin which enables wifi but not bluetooth.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-16-generic 4.2.0-16.19 [modified: boot/vmlinuz-4.2.0-16-generic]
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gary 1329 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Nov 6 12:29:09 2015
HibernationDevice: RESUME=UUID=24230065-3837-4659-ac98-167ff163207f
InstallationDate: Installed on 2015-10-30 (6 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 1a40:0101 Terminus Technology Inc. Hub
 Bus 001 Device 002: ID 05c8:036e Cheng Uei Precision Industry Co., Ltd (Foxlink) Webcam
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Hewlett-Packard HP Pavilion 11 x360 PC
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic.efi.signed root=UUID=a94b3080-106c-4ade-9ab0-3838fe43008b ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.2.0-16-generic N/A
 linux-backports-modules-4.2.0-16-generic N/A
 linux-firmware 1.149.1
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: yes
  Hard blocked: no
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/01/2015
dmi.bios.vendor: Insyde
dmi.bios.version: F.27
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2209
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 57.51
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.27:bd04/01/2015:svnHewlett-Packard:pnHPPavilion11x360PC:pvr0977100000405F00010420180:rvnHewlett-Packard:rn2209:rvr57.51:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion 11 x360 PC
dmi.product.version: 0977100000405F00010420180
dmi.sys.vendor: Hewlett-Packard

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.3 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.3-unstable/

[Gary Smith (gary-smith-rsa)]

It appears that the upstream version loads the same firmware file - rt3290.bin" with the same result.
This link apparently contains source code which supports Bluetooth functionality for the chip however it would apparently need to be modified to compile against the kernel headers.
https://launchpad.net/~barracuda72/+archive/ralink/+files/rtbth-dkms_3.9.3-0ubuntu1~ppa3.tar.gz

[Gary Smith (gary-smith-rsa)]

Upon further investigation it would appear that is is a duplicate of Bug #1189721 and is assigned to visred
This bug appears to have been prevalent for 2 years and 6 months at least DESPITE the produce being listed as "Ubuntu Certified".
The importance is marked medium which based on the number of threads and affected devices seems ridiculous.

There are numerous offers to assist from us mere user mortals but it seems that this bug just keeps sinking to the bottom of the pile.
All in all a this is very disheartening :-(

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1189721

[Gary Smith (gary-smith-rsa)]

As stated above the RT3290 is used in a number of (incorrectly) Ubuntu Certified products.
http://www.ubuntu.com/certification/catalog/component/pci/1814%3A3298/

[Gary Smith (gary-smith-rsa)]

Apologies for the flood of comments but I am trying to consolidate the information in order to assist in achieving a rapid resolution.
There are many related bugs reported on launchpad - most address the more pressing issue of the wifi which has been solved and the issue of bluetooth seems to get lost.

This bug report probably has the most history and potential solutions
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1049466

The developer who appears to have the most background with the problem - going as far back as 2012 is
https://launchpad.net/~anthonywong