Not able to use Via XHCI VL805 USB3

[Jaspreet Singh]

My Via XHCI USB3 is not working on ubuntu. i know the hardware is perfect as it works with windows.

I am using MSI 970 GAMING M/B

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-16-generic 4.2.0-16.19 [modified: boot/vmlinuz-4.2.0-16-generic]
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jassi 1435 F.... pulseaudio
 /dev/snd/controlC1: jassi 1435 F.... pulseaudio
CurrentDesktop: MATE
Date: Fri Nov 6 02:00:57 2015
GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
HibernationDevice: RESUME=UUID=51e46f13-874c-4409-8c98-7d31b4a19ef1
HotplugNewDevices:

HotplugNewMounts:

InstallationDate: Installed on 2015-11-05 (0 days ago)
InstallationMedia: Ubuntu-MATE 15.10 "Wily Werewolf" - Release amd64 (20151021)
IwConfig:
 enp5s0 no wireless extensions.

 lo no wireless extensions.
MachineType: MSI MS-7693
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic root=UUID=baaf7598-c496-435d-a29d-c63801e59ddd ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.2.0-16-generic N/A
 linux-backports-modules-4.2.0-16-generic N/A
 linux-firmware 1.149
RfKill:

SourcePackage: linux
Symptom: storage
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UdevMonitorLog:
 monitor will print the received events for:
 UDEV - the event which udev sends out after rule processing
UdisksMonitorLog:
 Monitoring the udisks daemon. Press Ctrl+C to exit.
 02:01:32.200: The udisks-daemon is running (name-owner :1.38).
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/12/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V22.3
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 970 GAMING (MS-7693)
dmi.board.vendor: MSI
dmi.board.version: 4.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 4.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV22.3:bd05/12/2015:svnMSI:pnMS-7693:pvr4.0:rvnMSI:rn970GAMING(MS-7693):rvr4.0:cvnMSI:ct3:cvr4.0:
dmi.product.name: MS-7693
dmi.product.version: 4.0
dmi.sys.vendor: MSI

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.3 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.3-unstable/

[Jaspreet Singh (jassifx)]

this is happening on a clean install

and after i installed the following kernel
linux-image-4.3.3-040303-generic_4.3.3-040303.201512150130_amd64.deb
issue still exists.

kernel-bug-exists-upstream
Confirmed