1002:9591 ring 0 stalled for more than 10100msec

[Daryl Lublink]

The video card randomly locks up when radeon.dpm=1 is set as a kernel parameter on Radeon Mobile HD3650.

On Ubuntu 15.04, I can only reproduce it if I let the screen saver come on while a browser is open ( either google chrome or firefox will do ).

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-30-generic 3.19.0-30.34
ProcVersionSignature: Ubuntu 3.19.0-30.34-generic 3.19.8-ckt6
Uname: Linux 3.19.0-30-generic x86_64
ApportVersion: 2.17.2-0ubuntu1.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: david 1339 F.... pulseaudio
 /dev/snd/controlC1: david 1339 F.... pulseaudio
Date: Thu Oct 22 09:46:27 2015
HibernationDevice: RESUME=UUID=86c5a3d9-cb5c-4bcb-9d9d-a61d6e9a356f
InstallationDate: Installed on 2015-10-13 (9 days ago)
InstallationMedia: Ubuntu-MATE 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
MachineType: Hewlett-Packard HP EliteBook 8530p
PccardctlStatus:
 Socket 0:
   3.3V
  16-bit
  PC Card
   Subdevice 0 (function 0) bound to driver "pata_pcmcia"
ProcEnviron:
 LANGUAGE=en_CA:en
 TERM=linux
 PATH=(custom, no user)
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-30-generic root=/dev/mapper/ubuntu--mate--vg-root ro radeon.dpm=1
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-30-generic N/A
 linux-backports-modules-3.19.0-30-generic N/A
 linux-firmware 1.143.3
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/08/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68PDV Ver. F.20
dmi.board.name: 30E7
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 90.27
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68PDVVer.F.20:bd12/08/2011:svnHewlett-Packard:pnHPEliteBook8530p:pvrF.20:rvnHewlett-Packard:rn30E7:rvrKBCVersion90.27:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 8530p
dmi.product.version: F.20
dmi.sys.vendor: Hewlett-Packard

[Brad Figg (brad-figg)]

This change was made by a bot.

[penalvch (penalvch)]

Daryl Lublink, thank you for reporting this and helping make Ubuntu better.

Could you please provide a log of when running this under the latest mainline kernel, and provide a comment to if the PC locks up?

[Daryl Lublink (dlublink)]

It says "It appears you are currently running a mainline kernel. It would be better to report this bug...."

*** Problem in linux-image-4.3.0-040300rc6-generic

[Daryl Lublink (dlublink)]

i have added the dmesg log taken manually after the GPU lock up.

[Daryl Lublink (dlublink)]

This ticket was filed using ubuntu-bug linux using the default kernel.

After that, you requested that I test against a mainline kernel, I did that.

Now you want me to refile the ticket all over again?

This is the second ticket I opened, can you please clarify what I have done wrong ?

[Daryl Lublink (dlublink)]

Both the accounts are me. Sorry for the confusion. I lost the password to the other one, and it's still logged in at work.

[Daryl Lublink (dlublink)]

I changed my name on this account to make them the same.

[Daryl Lublink (dlublink)]

This ticket was created in confusion because I had logged in with two different accounts.

Both 1507150 and 1508944 were opened by me. I closed 1507150 as it had comments about updating the firmware to the latest. This ticket started off cleanly with a 'ubuntu-bug linux' report that was made with the latest bios firmware for the laptop.

[Daryl Lublink (dlublink)]

I just sent a request for an account merge. Both accounts should be unified into a single account now.

[penalvch (penalvch)]

Daryl Lublink, the issue you are reporting is an upstream one. Could you please report this problem following the instructions verbatim at https://wiki.ubuntu.com/Bugs/Upstream/kernel to the appropriate venue (freedesktop driver/Radeon)?

Please provide a direct URL to your newly made report when it becomes available so that it may be tracked.

Thank you for your understanding.

[Daryl Lublink (dlublink)]

I opened a ticket at freedesktop as requested :

https://bugs.freedesktop.org/show_bug.cgi?id=92662

[Daryl Lublink (dlublink)]

In my case, I can avoid the problem by setting the screen saver to 'blank screen'.

[Daryl Lublink (dlublink)]

My ticket at freedesktop was closed and marked as a duplicate :

Here is the new ticket : https://bugs.freedesktop.org/show_bug.cgi?id=66963

The new ticket was opened 2013-07-16, which means that bug has been open for 2+ years now.

[Daryl Lublink (dlublink)]

I found the following kernel patch in the comments of the freedesktop ticket :

https://bugs.freedesktop.org/attachment.cgi?id=106085

I can no longer produce the crash of my GPU with this patch.

It has the same effect as these two commands as root :

echo high > /sys/class/drm/card0/device/power_dpm_force_performance_level
echo performance > /sys/class/drm/card0/device/power_dpm_state

In my case, it seems to have worked-around the issues I am having with the radeon driver.

[Teimuraz (tgasoft)]

Hello everybody!

I have the same notebook HP EliteBook 8530p, the same version of BIOS as mentioned here, Kubuntu 15.10 on it and radeon video driver. I have problems with overheating (definitely related with video card and it's driver) and I was very glad to find some kind of workaround.

I mean
echo high > /sys/class/drm/card0/device/power_dpm_force_performance_level
echo performance > /sys/class/drm/card0/device/power_dpm_state

But the problem is that this files - power_dpm_force_performance_level and power_dpm_state - are missed on my system ;-(

root@temo-HP-EliteBook-8530p:/sys/class/drm/card0/device/power# pwd
/sys/class/drm/card0/device/power
root@temo-HP-EliteBook-8530p:/sys/class/drm/card0/device/power# ls -la
total 0
drwxr-xr-x 2 root root 0 Jan 7 21:05 .
drwxr-xr-x 13 root root 0 Jan 7 15:07 ..
-rw-r--r-- 1 root root 4096 Jan 7 21:06 async
-rw-r--r-- 1 root root 4096 Jan 7 21:06 autosuspend_delay_ms
-rw-r--r-- 1 root root 4096 Jan 7 11:35 control
-r--r--r-- 1 root root 4096 Jan 7 21:06 runtime_active_kids
-r--r--r-- 1 root root 4096 Jan 7 21:06 runtime_active_time
-r--r--r-- 1 root root 4096 Jan 7 21:06 runtime_enabled
-r--r--r-- 1 root root 4096 Jan 7 21:06 runtime_status
-r--r--r-- 1 root root 4096 Jan 7 21:06 runtime_suspended_time
-r--r--r-- 1 root root 4096 Jan 7 21:06 runtime_usage

What should be the reason?
Should I create separate thread to discuss my overheat problem?

Thank you all beforehead.