SEL has ''Rebuild/Remap in progress'' at HDD9(empty slot) and during warm boot.

Bug #1507840 reported by Samantha Jian-Pielak
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Problem Circumstances
==============================
Affected System: 1/1
Time to Failure: overnight
Reproducible: Yes, 30%

Current Behavior
==============================
install ubuntu12.04.5(Legacy) at onboard SATA controller with Qlogic QLE2562 and 2308 mezz card. and run warm boot overnight. And SEL has "Rebuild/Remap in progress" events. Please refer to the attachment file.

Reference Verification
==============================
1. Which version of previous BIOS/BMC/FW/HW passed/failed? N/A
2. Which similar project/product passed/failed? N/A

Steps to reproduce the problem
==============================
1.install ubuntu12.04.5(Legacy) at onboard SATA controller with Qlogic QLE2562 and 2308 mezz card.
2. run warm boot overnight. And SEL has "Rebuild/Remap in progress" events.

Expected Behavior
==============================
SEL doesn't have any abnormal event during warn boot.

Configuration:
CPU,Haswell-EP,Quad,3.0GHz,1866,R2,LGA 2011,256KB/core,105W,10MB,QGSS,936249,8.0GT/sx2
Memory,4FA72D9RGV,DDR4,17000 (2133MHz),8GB,Register,NA,15,by 4,1 rankx4
2308 MEZZ card
intel SATA 300GB SSDx1
Qlogic2562 Fiber card, chip ISP2532,PCI-E x8,Gen 2,8Gb, FW pkg: 3.30.09, BIOS: 3.24 / UEFI: 6.06 / Fcode: 3.22 / Firmware: 7.03.00
2308 mezz card
BIOS:3A17
BMC:3170
SKU: 1U 2.5" ONE TO ONE

Revision history for this message
Samantha Jian-Pielak (samantha-jian) wrote :
Revision history for this message
Samantha Jian-Pielak (samantha-jian) wrote :

The SOS report Quanta collected after reproducing the issue.

1. Only attach one HDD on slot1.
2. "Rebuild/Remap in progress" is from SEL event logs.

Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1507840

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.3 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.3-rc6-unstable/

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
AaronLan (aaron-lan) wrote :

Hi, Joseph

Update kernel to 4.3, retest warmboot cycles.
Run 315 cycles, system doesn't find this issue.
BMC SEL would not logged any event about empty slot.
But sometimes system would hang on mei_me.
Event add mei_me in black list, system still sometimes hang on mei_me.

We'll keep running to 500 cycles to make sure this issue would not occur.

Revision history for this message
AaronLan (aaron-lan) wrote :

Keep running cycles over 600 loop, the issue would not occur.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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