168c:0042 (rev 30) ACER E5-573 Wifi is working in windows but not in Ubuntu

Bug #1506769 reported by Kalpesh Chavan
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Incomplete
Low
Unassigned

Bug Description

Wifi is not working on ACER E5-573-31G2.

---
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: kalp 2143 F.... pulseaudio
 /dev/snd/controlC1: kalp 2143 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=e7cebe3a-efb4-4742-85ea-be820aa029e6
InstallationDate: Installed on 2015-10-06 (85 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
MachineType: Acer Aspire E5-573
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-42-generic.efi.signed root=UUID=b19653c7-d526-4bf0-817d-84485e370b0a ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-42.48~14.04.1-generic 3.19.8-ckt10
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-42-generic N/A
 linux-backports-modules-3.19.0-42-generic N/A
 linux-firmware 1.127.19
Tags: trusty
Uname: Linux 3.19.0-42-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip kvm libvirtd lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/11/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.13
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: ZORO_BH
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.13:bd05/11/2015:svnAcer:pnAspireE5-573:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E5-573
dmi.product.version: V3.72
dmi.sys.vendor: Acer

description: updated
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux-lts-vivid (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Kalpesh Chavan, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:
apport-collect 1506769

affects: linux-lts-vivid (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Kalpesh Chavan (kalpeshhchavan) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Kalpesh Chavan (kalpeshhchavan) wrote : BootDmesg.txt

apport information

Revision history for this message
Kalpesh Chavan (kalpeshhchavan) wrote : CRDA.txt

apport information

Revision history for this message
Kalpesh Chavan (kalpeshhchavan) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Kalpesh Chavan (kalpeshhchavan) wrote : IwConfig.txt

apport information

Revision history for this message
Kalpesh Chavan (kalpeshhchavan) wrote : Lspci.txt

apport information

Revision history for this message
Kalpesh Chavan (kalpeshhchavan) wrote : Lsusb.txt

apport information

Revision history for this message
Kalpesh Chavan (kalpeshhchavan) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Kalpesh Chavan (kalpeshhchavan) wrote : ProcEnviron.txt

apport information

Revision history for this message
Kalpesh Chavan (kalpeshhchavan) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Kalpesh Chavan (kalpeshhchavan) wrote : ProcModules.txt

apport information

Revision history for this message
Kalpesh Chavan (kalpeshhchavan) wrote : PulseList.txt

apport information

Revision history for this message
Kalpesh Chavan (kalpeshhchavan) wrote : RfKill.txt

apport information

Revision history for this message
Kalpesh Chavan (kalpeshhchavan) wrote : UdevDb.txt

apport information

Revision history for this message
Kalpesh Chavan (kalpeshhchavan) wrote : UdevLog.txt

apport information

Revision history for this message
Kalpesh Chavan (kalpeshhchavan) wrote : WifiSyslog.txt

apport information

penalvch (penalvch)
description: updated
tags: added: bios-outdated-1.31
summary: - I have installed Ubuntu 14.04 on my ACER E5-573-31G2 laptop. My Wifi is
- working in windows but not in Ubuntu
+ 168c:0042 (rev 30) ACER E5-573 Wifi is working in windows but not in
+ Ubuntu
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