| 2015-09-29 07:55:58 |
Brad Marshall |
bug |
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added bug |
| 2015-09-29 07:55:58 |
Brad Marshall |
attachment added |
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lspci-vnvn output https://bugs.launchpad.net/bugs/1500739/+attachment/4478311/+files/lspci-vnvn.log |
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| 2015-09-29 07:56:48 |
Brad Marshall |
attachment added |
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CPU Lockup 1 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1500739/+attachment/4478312/+files/cpu-lockup-1.log |
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| 2015-09-29 07:57:18 |
Brad Marshall |
attachment added |
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CPU Lockup 2 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1500739/+attachment/4478313/+files/cpu-lockup-2.log |
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| 2015-09-29 07:57:40 |
Brad Marshall |
attachment added |
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CPU Lockup 3 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1500739/+attachment/4478314/+files/cpu-lockup-3.log |
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| 2015-09-29 08:00:07 |
Brad Figg |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2015-09-29 08:00:12 |
Brad Marshall |
bug |
|
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added subscriber The Canonical Sysadmins |
| 2015-09-29 22:24:29 |
Joseph Salisbury |
linux (Ubuntu): importance |
Undecided |
High |
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| 2015-09-29 22:25:48 |
Joseph Salisbury |
tags |
canonical-bootstack |
canonical-bootstack kernel-da-key vivid |
|
| 2015-09-30 00:11:07 |
Brad Marshall |
tags |
canonical-bootstack kernel-da-key vivid |
apport-collected canonical-bootstack kernel-da-key trusty uec-images vivid |
|
| 2015-09-30 00:11:08 |
Brad Marshall |
description |
Over the past 3-ish weeks we've had 3 seperate HP Proliant DL380 Gen9 servers lock up with a similar looking cpu lockup bug. All 3 of these servers are nova-compute nodes in an OpenStack cluster, with a reasonable amount of load on them. The symptoms are the load shoots up into the hundreds, and ps stops returning.
I've attached lspci -vnvn and 3 sets of syslog message traces that we grabbed on each of the 3 times it has crashed.
$ cat /proc/version_signature
Ubuntu 3.16.0-49.65~14.04.1-generic 3.16.7-ckt15
Please let us know if you need any further information. |
Over the past 3-ish weeks we've had 3 seperate HP Proliant DL380 Gen9 servers lock up with a similar looking cpu lockup bug. All 3 of these servers are nova-compute nodes in an OpenStack cluster, with a reasonable amount of load on them. The symptoms are the load shoots up into the hundreds, and ps stops returning.
I've attached lspci -vnvn and 3 sets of syslog message traces that we grabbed on each of the 3 times it has crashed.
$ cat /proc/version_signature
Ubuntu 3.16.0-49.65~14.04.1-generic 3.16.7-ckt15
Please let us know if you need any further information.
---
AlsaDevices:
total 0
crw-rw---- 1 root audio 116, 1 Sep 29 06:47 seq
crw-rw---- 1 root audio 116, 33 Sep 29 06:47 timer
AplayDevices: Error: [Errno 2] No such file or directory
ApportVersion: 2.14.1-0ubuntu3.15
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: [Errno 2] No such file or directory
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=c2111986-9219-44f2-ad09-8d367ce8b30b
MachineType: HP ProLiant DL380 Gen9
Package: linux (not installed)
PciMultimedia:
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-49-generic root=UUID=038cefb6-3559-4104-9754-5308497961f5 ro console=tty0 console=ttyS1,115200 BOOTIF=01-3c:a8:2a:23:f5:00 quiet
ProcVersionSignature: Ubuntu 3.16.0-49.65~14.04.1-generic 3.16.7-ckt15
RelatedPackageVersions:
linux-restricted-modules-3.16.0-49-generic N/A
linux-backports-modules-3.16.0-49-generic N/A
linux-firmware 1.127.15
RfKill: Error: [Errno 2] No such file or directory
Tags: trusty uec-images
Uname: Linux 3.16.0-49-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout libvirtd lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/06/2015
dmi.bios.vendor: HP
dmi.bios.version: P89
dmi.chassis.type: 23
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrP89:bd05/06/2015:svnHP:pnProLiantDL380Gen9:pvr:cvnHP:ct23:cvr:
dmi.product.name: ProLiant DL380 Gen9
dmi.sys.vendor: HP |
|
| 2015-09-30 00:11:09 |
Brad Marshall |
attachment added |
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BootDmesg.txt https://bugs.launchpad.net/bugs/1500739/+attachment/4479435/+files/BootDmesg.txt |
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| 2015-09-30 00:11:11 |
Brad Marshall |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/1500739/+attachment/4479436/+files/CurrentDmesg.txt |
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| 2015-09-30 00:11:12 |
Brad Marshall |
attachment added |
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IwConfig.txt https://bugs.launchpad.net/bugs/1500739/+attachment/4479437/+files/IwConfig.txt |
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| 2015-09-30 00:11:14 |
Brad Marshall |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/1500739/+attachment/4479438/+files/Lspci.txt |
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| 2015-09-30 00:11:15 |
Brad Marshall |
attachment added |
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Lsusb.txt https://bugs.launchpad.net/bugs/1500739/+attachment/4479439/+files/Lsusb.txt |
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| 2015-09-30 00:11:16 |
Brad Marshall |
attachment added |
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ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1500739/+attachment/4479440/+files/ProcCpuinfo.txt |
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| 2015-09-30 00:11:18 |
Brad Marshall |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/1500739/+attachment/4479441/+files/ProcInterrupts.txt |
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| 2015-09-30 00:11:19 |
Brad Marshall |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/1500739/+attachment/4479442/+files/ProcModules.txt |
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| 2015-09-30 00:11:20 |
Brad Marshall |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/1500739/+attachment/4479443/+files/UdevDb.txt |
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| 2015-09-30 00:11:22 |
Brad Marshall |
attachment added |
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UdevLog.txt https://bugs.launchpad.net/bugs/1500739/+attachment/4479444/+files/UdevLog.txt |
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| 2015-09-30 00:11:23 |
Brad Marshall |
attachment added |
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WifiSyslog.txt https://bugs.launchpad.net/bugs/1500739/+attachment/4479445/+files/WifiSyslog.txt |
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| 2015-09-30 00:13:17 |
Brad Marshall |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2015-10-14 00:06:01 |
Haw Loeung |
bug |
|
|
added subscriber Haw Loeung |
| 2015-10-14 00:13:53 |
William Grant |
bug |
|
|
added subscriber William Grant |
| 2015-10-15 20:43:07 |
Joseph Salisbury |
tags |
apport-collected canonical-bootstack kernel-da-key trusty uec-images vivid |
apport-collected canonical-bootstack kernel-key trusty uec-images vivid |
|
| 2015-10-16 01:26:12 |
Chris J Arges |
bug |
|
|
added subscriber Chris J Arges |
| 2015-12-01 16:36:41 |
Joseph Salisbury |
tags |
apport-collected canonical-bootstack kernel-key trusty uec-images vivid |
apport-collected canonical-bootstack kernel-da-key trusty uec-images vivid |
|
