acer-e5-573g-wi-fi-adapter-not-working

[Roman Vasilchenko]

http://askubuntu.com/questions/674662/acer-e5-573g-wi-fi-adapter-not-working

uname -a

Linux 573g 3.19.0-28-generic #30-Ubuntu SMP Mon Aug 31 15:52:51 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-28-generic 3.19.0-28.30
ProcVersionSignature: Ubuntu 3.19.0-28.30-generic 3.19.8-ckt5
Uname: Linux 3.19.0-28-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.17.2-0ubuntu1.4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: roman 1953 F.... pulseaudio
 /dev/snd/controlC0: roman 1953 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Sep 27 08:26:38 2015
HibernationDevice: RESUME=UUID=29811a9c-29cf-4739-a3a5-7ddc15d428e0
InstallationDate: Installed on 2015-09-19 (7 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
MachineType: Acer Aspire E5-573G
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-28-generic.efi.signed root=UUID=407f1b7d-e54d-488d-8039-3841952fd4ae ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-28-generic N/A
 linux-backports-modules-3.19.0-28-generic N/A
 linux-firmware 1.143.3
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/27/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.15
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: ZORO_BH
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.15:bd05/27/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E5-573G
dmi.product.version: V3.72
dmi.sys.vendor: Acer

[Brad Figg (brad-figg)]

This change was made by a bot.

[penalvch (penalvch)]

Roman Vasilchenko, thank you for reporting this and helping make Ubuntu better. As per http://us.acer.com/ac/en/US/content/drivers an update to your computer's buggy and outdated BIOS is available (1.25). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the information above is provided, then please mark this report Status Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

[slow (no1wantdthisname)]

I have a Aspire e5-573-56rg.

The 1.25 bios update prevents usage/installation of linux.

See: http://community.acer.com/t5/E-and-M-Series/Acer-Aspire-e5-573g-You-can-not-install-any-one-Linux/td-p/386009

I think this particular wireless driver is just unsupported at the moment.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]