Dell XPS 2013 - [drm:intel_pipe_config_compare [i915]] *ERROR* mismatch in ips_enabled

[Sean Clarke]

Since upgrading to latest kernel (4.2.0-11-generic) multi screen setup no longer works. It does seem intermittant, but in 9/10 cases it will not drive triple monitor setup, however with some unplugging and replugging of the DP one screen "may" appear which mirrors the local display, I can then add the other monitors.

If the laptop screen blanking kicks in it never recovers.

The syslog for the incident is as follows:

Sep 26 11:41:57 hostname kernel: [ 14.739685] [drm:intel_pipe_config_compare [i915]] *ERROR* mismatch in ips_enabled (expected 1, found 0)
Sep 26 11:41:57 hostname kernel: [ 14.739690] ------------[ cut here ]------------
Sep 26 11:41:57 hostname kernel: [ 14.739709] WARNING: CPU: 3 PID: 1620 at /build/linux-1dujk3/linux-4.2.0/drivers/gpu/drm/i915/intel_display.c:12326 check_crtc_state+0x2c5/0x440 [i915]()
Sep 26 11:41:57 hostname kernel: [ 14.739711] pipe state doesn't match!
Sep 26 11:41:57 hostname kernel: [ 14.739712] Modules linked in: ebtable_filter ebtables ip6table_filter ip6_tables pci_stub vboxpci(OE) vboxnetadp(OE) vboxnetflt(OE) vboxdrv(OE) xt_CHECKSUM iptable_mangle ipt_MASQUERADE nf_nat_masquerade_ipv4 iptable_nat nf_conntrack_ipv4 nf_defrag_ipv4 nf_nat_ipv4 nf_nat nf_conntrack xt_tcpudp bridge stp llc iptable_filter ip_tables x_tables binfmt_misc bnep arc4 btusb btrtl btbcm joydev btintel bluetooth hid_rmi uvcvideo dell_wmi videobuf2_vmalloc sparse_keymap videobuf2_memops videobuf2_core v4l2_common videodev hid_multitouch media dell_laptop dcdbas dell_smm_hwmon snd_soc_rt5640 iwlmvm snd_soc_rl6231 snd_soc_core mac80211 snd_compress ac97_bus snd_pcm_dmaengine snd_seq_midi snd_seq_midi_event intel_rapl snd_hda_codec_hdmi iosf_mbi x86_pkg_temp_thermal intel_powerclamp snd_hda_codec_realtek coretemp snd_hda_codec_generic snd_rawmidi iwlwifi input_leds serio_raw snd_hda_intel cfg80211 snd_hda_codec snd_hda_core snd_hwdep snd_seq snd_pcm snd_seq_device mei_me shpchp mei snd_timer lpc_ich snd soundcore wmi acpi_als kfifo_buf industrialio i2c_designware_platform i2c_designware_core snd_soc_sst_acpi dw_dmac spi_pxa2xx_platform 8250_dw dw_dmac_core intel_smartconnect dell_rbtn mac_hid kvm_intel kvm parport_pc ppdev sunrpc lp parport autofs4 jitterentropy_rng drbg ansi_cprng algif_skcipher af_alg dm_crypt hid_logitech_hidpp hid_logitech_dj usbhid i915 crct10dif_pclmul crc32_pclmul ghash_clmulni_intel i2c_algo_bit aesni_intel drm_kms_helper aes_x86_64 lrw gf128mul glue_helper ablk_helper cryptd drm psmouse ahci libahci sdhci_acpi video sdhci i2c_hid hid
Sep 26 11:41:57 hostname kernel: [ 14.739805] CPU: 3 PID: 1620 Comm: Xorg Tainted: G W OE 4.2.0-11-generic #13-Ubuntu
Sep 26 11:41:57 hostname kernel: [ 14.739807] Hardware name: Dell Inc. XPS13 9333/0GFTRT, BIOS A02 12/11/2013
Sep 26 11:41:57 hostname kernel: [ 14.739809] ffffffffc02a0ab0 ffff880213eaf7e8 ffffffff817b0cc5 0000000000000000
Sep 26 11:41:57 hostname kernel: [ 14.739813] ffff880213eaf838 ffff880213eaf828 ffffffff81076536 ffff880213eaf858
Sep 26 11:41:57 hostname kernel: [ 14.739832] ffff880213eaf8c0 ffff880211bdb800 0000000000000001 ffff880211bdbb50
Sep 26 11:41:57 hostname kernel: [ 14.739835] Call Trace:
Sep 26 11:41:57 hostname kernel: [ 14.739841] [<ffffffff817b0cc5>] dump_stack+0x45/0x57
Sep 26 11:41:57 hostname kernel: [ 14.739845] [<ffffffff81076536>] warn_slowpath_common+0x86/0xc0
Sep 26 11:41:57 hostname kernel: [ 14.739848] [<ffffffff810765b6>] warn_slowpath_fmt+0x46/0x50
Sep 26 11:41:57 hostname kernel: [ 14.739865] [<ffffffffc02333f1>] ? intel_pipe_config_compare+0xb31/0xc60 [i915]
Sep 26 11:41:57 hostname kernel: [ 14.739879] [<ffffffffc02337e5>] check_crtc_state+0x2c5/0x440 [i915]
Sep 26 11:41:57 hostname kernel: [ 14.739898] [<ffffffffc02472fe>] intel_modeset_check_state+0x20e/0x6b0 [i915]
Sep 26 11:41:57 hostname kernel: [ 14.739913] [<ffffffffc02484a7>] intel_crtc_set_config+0x4c7/0x580 [i915]
Sep 26 11:41:57 hostname kernel: [ 14.739928] [<ffffffffc00ba915>] ? drm_mode_create+0x25/0x60 [drm]
Sep 26 11:41:57 hostname kernel: [ 14.739939] [<ffffffffc00b4036>] drm_mode_set_config_internal+0x66/0x100 [drm]
Sep 26 11:41:57 hostname kernel: [ 14.739951] [<ffffffffc00b85f8>] drm_mode_setcrtc+0x3a8/0x4c0 [drm]
Sep 26 11:41:57 hostname kernel: [ 14.739959] [<ffffffffc00a9365>] drm_ioctl+0x125/0x610 [drm]
Sep 26 11:41:57 hostname kernel: [ 14.739970] [<ffffffffc00b8250>] ? drm_mode_setplane+0x1b0/0x1b0 [drm]
Sep 26 11:41:57 hostname kernel: [ 14.739974] [<ffffffff81200075>] do_vfs_ioctl+0x285/0x470
Sep 26 11:41:57 hostname kernel: [ 14.739977] [<ffffffff8108190f>] ? recalc_sigpending+0x1f/0x60
Sep 26 11:41:57 hostname kernel: [ 14.739980] [<ffffffff810828b2>] ? __set_task_blocked+0x32/0x70
Sep 26 11:41:57 hostname kernel: [ 14.739983] [<ffffffff812002d9>] SyS_ioctl+0x79/0x90
Sep 26 11:41:57 hostname kernel: [ 14.739986] [<ffffffff817b7532>] entry_SYSCALL_64_fastpath+0x16/0x75
Sep 26 11:41:57 hostname kernel: [ 14.739989] ---[ end trace e56b2f0b5424666d ]---

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-11.13-generic 4.2.1
Uname: Linux 4.2.0-11-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.19-0ubuntu1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Sat Sep 26 18:47:30 2015
DistUpgraded: Fresh install
DistroCodename: wily
DistroVariant: ubuntu
GraphicsCard:
 Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:060a]
InstallationDate: Installed on 2014-02-14 (588 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: Dell Inc. XPS13 9333
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-11-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/11/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: 0GFTRT
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA02:bd12/11/2013:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0GFTRT:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: XPS13 9333
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.2+15.10.20150908-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.0-1ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.0-1ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
xserver.bootTime: Sat Sep 26 18:46:41 2015
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 4933
 vendor CMN
xserver.version: 2:1.17.2-1ubuntu7

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[penalvch (penalvch)]

Sean Clarke, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/home/us/en/04/product-support/product/xps-13-9333/drivers/advanced an update to your computer's buggy and outdated BIOS is available (A08). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the information above is provided, then please mark this report Status Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]