[SynPS/2 Synaptics TouchPad] TouchPad not working after installtion
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HWE Next |
Won't Fix
|
Undecided
|
Unassigned | ||
linux (Ubuntu) |
Invalid
|
Medium
|
Unassigned | ||
xorg (Ubuntu) |
Invalid
|
Low
|
Unassigned |
Bug Description
During installation touchpad works perfectly, but after trusty(3.19) installed, and restarted, touchpad unable to use anymore.
Steps to reproduce:
1. Boot system with 14.04.3 live usb
2. Install the system
Expected result:
Touchpad works normally as in live environment
Actual results:
Touchpad no response
Additional Info.:
$ xinput list
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Logitech USB-PS/2 Optical Mouse id=9 [slave pointer (2)]
⎜ ↳ ELAN Touchscreen id=11 [slave pointer (2)]
⎜ ↳ DLLC6D7:00 06CB:796A id=12 [slave pointer (2)]
⎜ ↳ SynPS/2 Synaptics TouchPad id=14 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Sleep Button id=8 [slave keyboard (3)]
↳ Integrated_
↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
↳ Dell WMI hotkeys id=15 [slave keyboard (3)]
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSign
Uname: Linux 3.19.0-28-generic x86_64
.tmp.unity.
ApportVersion: 2.14.1-0ubuntu3.15
Architecture: amd64
CompizPlugins: No value set for `/apps/
CompositorRunning: compiz
CompositorUnred
CompositorUnred
CurrentDesktop: Unity
Date: Fri Sep 25 17:48:59 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingI
GraphicsCard:
Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0e) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:06d7]
InstallationDate: Installed on 2015-09-22 (2 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
MachineType: Dell Inc. Inspiron 5551
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/28/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: X16
dmi.board.
dmi.board.name: Type2 - Board Product Name1
dmi.board.vendor: Dell Inc.
dmi.board.version: Type2 - Board Version
dmi.chassis.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: Inspiron 5551
dmi.product.
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11.
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-
version.
version.
version.
version.
version.
version.
version.
version.
xserver.bootTime: Fri Sep 25 17:06:43 2015
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 5100
vendor AUO
xserver.version: 2:1.17.
---
.tmp.unity.
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
CasperVersion: 1.340.2
CompizPlugins: No value set for `/apps/
CompositorRunning: compiz
CompositorUnred
CompositorUnred
CurrentDesktop: Unity
DistUpgraded: Fresh install
DistroCodename: trusty
DistroRelease: Ubuntu 14.04
DistroVariant: ubuntu
ExtraDebuggingI
GraphicsCard:
Intel Corporation ValleyView Gen7 [8086:0f31] (rev 0e) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:06d7]
LiveMediaBuild: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
MachineType: Dell Inc. Inspiron 5551
Package: xorg 1:7.7+1ubuntu8.1 [origin: unknown]
PackageArchitec
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
Tags: third-party-
Uname: Linux 3.19.0-25-generic x86_64
UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/13/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.
dmi.board.name: Type2 - Board Product Name1
dmi.board.vendor: Dell Inc.
dmi.board.version: Type2 - Board Version
dmi.chassis.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: Inspiron 5551
dmi.product.
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11.
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-
version.
version.
version.
version.
version.
version.
version.
version.
xserver.bootTime: Wed Nov 18 04:29:24 2015
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 5100
vendor AUO
xserver.version: 2:1.17.
description: | updated |
tags: | added: bios-outdated-a03 |
affects: | linux-lts-vivid (Ubuntu) → linux (Ubuntu) |
Changed in linux (Ubuntu): | |
importance: | Undecided → Low |
status: | New → Incomplete |
Changed in xorg (Ubuntu): | |
importance: | Undecided → Low |
status: | Confirmed → Incomplete |
Changed in linux (Ubuntu): | |
status: | Incomplete → Confirmed |
Changed in xorg (Ubuntu): | |
status: | Incomplete → Confirmed |
Changed in hwe-next: | |
status: | New → Incomplete |
Changed in hwe-next: | |
status: | Incomplete → Won't Fix |
apport information