computer keeps crashing when I try to load Ubuntu

Bug #1495123 reported by Jonathan Long
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

Every time I try to load into Ubuntu it generates and error and I'm having trouble updating GRUB.

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-49-generic 3.16.0-49.65~14.04.1
ProcVersionSignature: Ubuntu 3.16.0-38.52~14.04.1-generic 3.16.7-ckt10
Uname: Linux 3.16.0-38-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.13
AptOrdering:
 linux-image-3.16.0-49-generic: Configure
 linux-image-extra-3.16.0-49-generic: Configure
 linux-image-generic-lts-utopic: Configure
 linux-generic-lts-utopic: Configure
Architecture: amd64
Date: Sat Sep 12 12:20:41 2015
DuplicateSignature: package:linux-image-3.16.0-49-generic:3.16.0-49.65~14.04.1:subprocess installed post-installation script returned error exit status 2
ErrorMessage: subprocess installed post-installation script returned error exit status 2
InstallationDate: Installed on 2015-05-05 (130 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
RelatedPackageVersions:
 dpkg 1.17.5ubuntu5.4
 apt 1.0.1ubuntu2.10
SourcePackage: linux-lts-utopic
Title: package linux-image-3.16.0-49-generic 3.16.0-49.65~14.04.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Jonathan Long (pkbro) wrote :
tags: removed: need-duplicate-check
Revision history for this message
penalvch (penalvch) wrote :

Jonathan Long, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:
apport-collect 1495123

affects: linux-lts-utopic (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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