Activity log for bug #1491797

Date Who What changed Old value New value Message
2015-09-03 11:33:18 Harri K. Hiltunen bug added bug
2015-09-03 12:00:09 Brad Figg linux (Ubuntu): status New Confirmed
2015-09-03 13:42:02 Harri K. Hiltunen description Error: Kernel foolishly shuts down the computer when it overheats. /var/log/kern.log W500 kernel: [1448.648529] thermal thermal_zone1: critical temperature reached (100 C), shutting down Consequence: Shutting down destroys session in Ubuntu, Gnome, and all applications that can't remember their latest conscious state (most applications). Attempted repair, failed: Laptop has sleeping ability, but I can't find the setting for the kernel to make the computer suspend instead of shutting down. Repair suggestions: 1. Persistence of session, so that everything would reappear after the restart. (this would also make updating less disruptive) 2. Do not heat the machine like crazy; speed up fans or slow down processes. (problematic Lenovo Thinkpad W500 fan on low speed right up to the fiery end) 3. Put the computer to sleep when it's too hot. (The problem has remained the same from at least Ubuntu 11.10 through 14.04) ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-62-generic 3.13.0-62.102 ProcVersionSignature: Ubuntu 3.13.0-62.102-generic 3.13.11-ckt24 Uname: Linux 3.13.0-62-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.12 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: user 2171 F.... pulseaudio CurrentDesktop: Unity Date: Thu Sep 3 13:42:28 2015 HibernationDevice: RESUME=UUID=991e1383-ff5b-46c1-84c4-c904e1d81256 InstallationDate: Installed on 2013-12-29 (612 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MachineType: LENOVO 4063B22 PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-62-generic root=UUID=bd426989-b545-41b3-97b8-de9410f27aa6 ro persistent quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-62-generic N/A linux-backports-modules-3.13.0-62-generic N/A linux-firmware 1.127.15 SourcePackage: linux UpgradeStatus: Upgraded to trusty on 2014-04-27 (494 days ago) dmi.bios.date: 12/14/2011 dmi.bios.vendor: LENOVO dmi.bios.version: 6FET92WW (3.22 ) dmi.board.name: 4063B22 dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvr6FET92WW(3.22):bd12/14/2011:svnLENOVO:pn4063B22:pvrThinkPadW500:rvnLENOVO:rn4063B22:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 4063B22 dmi.product.version: ThinkPad W500 dmi.sys.vendor: LENOVO Error: Kernel foolishly shuts down the computer when it overheats. /var/log/kern.log W500 kernel: [1448.648529] thermal thermal_zone1: critical temperature reached (100 C), shutting down Consequence: Shutting down destroys session in Ubuntu, Gnome, and all applications that can't remember their latest conscious state (most applications). Attempted repair, failed: Laptop has suspending ability, but I can't find the setting for the kernel to make the computer suspend instead of shutting down. Repair suggestions: 1. Persistence of session, so that everything would reappear after the restart. (this would also make updating less disruptive) 2. Do not heat the machine like crazy; speed up fans or slow down processes. (problematic Lenovo Thinkpad W500 fan on low speed right up to the fiery end) 3. Put the computer to suspend when it's too hot. (The problem has remained the same from at least Ubuntu 11.10 through 14.04) ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-62-generic 3.13.0-62.102 ProcVersionSignature: Ubuntu 3.13.0-62.102-generic 3.13.11-ckt24 Uname: Linux 3.13.0-62-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.12 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: user 2171 F.... pulseaudio CurrentDesktop: Unity Date: Thu Sep 3 13:42:28 2015 HibernationDevice: RESUME=UUID=991e1383-ff5b-46c1-84c4-c904e1d81256 InstallationDate: Installed on 2013-12-29 (612 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MachineType: LENOVO 4063B22 PccardctlIdent:  Socket 0:    no product info available PccardctlStatus:  Socket 0:    no card ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-62-generic root=UUID=bd426989-b545-41b3-97b8-de9410f27aa6 ro persistent quiet splash vt.handoff=7 RelatedPackageVersions:  linux-restricted-modules-3.13.0-62-generic N/A  linux-backports-modules-3.13.0-62-generic N/A  linux-firmware 1.127.15 SourcePackage: linux UpgradeStatus: Upgraded to trusty on 2014-04-27 (494 days ago) dmi.bios.date: 12/14/2011 dmi.bios.vendor: LENOVO dmi.bios.version: 6FET92WW (3.22 ) dmi.board.name: 4063B22 dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvr6FET92WW(3.22):bd12/14/2011:svnLENOVO:pn4063B22:pvrThinkPadW500:rvnLENOVO:rn4063B22:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 4063B22 dmi.product.version: ThinkPad W500 dmi.sys.vendor: LENOVO
2015-09-03 14:02:22 Joseph Salisbury linux (Ubuntu): importance Undecided High
2015-09-03 14:03:36 Joseph Salisbury linux (Ubuntu): status Confirmed Incomplete
2015-09-03 15:57:53 Harri K. Hiltunen linux (Ubuntu): status Incomplete Confirmed
2015-09-03 15:59:01 Harri K. Hiltunen tags amd64 apport-bug trusty amd64 apport-bug kernel-bug-exists-upstream trusty
2015-09-03 17:19:23 Colin Ian King linux (Ubuntu): assignee Colin Ian King (colin-king)
2015-09-03 17:19:27 Colin Ian King linux (Ubuntu): status Confirmed In Progress
2015-09-03 17:42:17 Harri K. Hiltunen attachment added Intermittent full load over 30% base load https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1491797/+attachment/4456951/+files/powerstat-lenovo-W500-2015.09.03.txt
2015-09-03 19:00:34 Colin Ian King attachment added LibreOffice spreadsheet https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1491797/+attachment/4456965/+files/powerstat-lenovo-W500-2015.09.03.ods
2015-09-04 06:37:50 Harri K. Hiltunen attachment added A few minutes full load over 30% base load https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1491797/+attachment/4457110/+files/thermald-lenovo-W500-2015.09.04.log
2015-09-04 18:56:01 Colin Ian King linux (Ubuntu): status In Progress Incomplete
2015-09-04 18:56:03 Colin Ian King linux (Ubuntu): assignee Colin Ian King (colin-king)
2015-09-06 13:50:23 Harri K. Hiltunen description Error: Kernel foolishly shuts down the computer when it overheats. /var/log/kern.log W500 kernel: [1448.648529] thermal thermal_zone1: critical temperature reached (100 C), shutting down Consequence: Shutting down destroys session in Ubuntu, Gnome, and all applications that can't remember their latest conscious state (most applications). Attempted repair, failed: Laptop has suspending ability, but I can't find the setting for the kernel to make the computer suspend instead of shutting down. Repair suggestions: 1. Persistence of session, so that everything would reappear after the restart. (this would also make updating less disruptive) 2. Do not heat the machine like crazy; speed up fans or slow down processes. (problematic Lenovo Thinkpad W500 fan on low speed right up to the fiery end) 3. Put the computer to suspend when it's too hot. (The problem has remained the same from at least Ubuntu 11.10 through 14.04) ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-62-generic 3.13.0-62.102 ProcVersionSignature: Ubuntu 3.13.0-62.102-generic 3.13.11-ckt24 Uname: Linux 3.13.0-62-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.12 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: user 2171 F.... pulseaudio CurrentDesktop: Unity Date: Thu Sep 3 13:42:28 2015 HibernationDevice: RESUME=UUID=991e1383-ff5b-46c1-84c4-c904e1d81256 InstallationDate: Installed on 2013-12-29 (612 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MachineType: LENOVO 4063B22 PccardctlIdent:  Socket 0:    no product info available PccardctlStatus:  Socket 0:    no card ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-62-generic root=UUID=bd426989-b545-41b3-97b8-de9410f27aa6 ro persistent quiet splash vt.handoff=7 RelatedPackageVersions:  linux-restricted-modules-3.13.0-62-generic N/A  linux-backports-modules-3.13.0-62-generic N/A  linux-firmware 1.127.15 SourcePackage: linux UpgradeStatus: Upgraded to trusty on 2014-04-27 (494 days ago) dmi.bios.date: 12/14/2011 dmi.bios.vendor: LENOVO dmi.bios.version: 6FET92WW (3.22 ) dmi.board.name: 4063B22 dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvr6FET92WW(3.22):bd12/14/2011:svnLENOVO:pn4063B22:pvrThinkPadW500:rvnLENOVO:rn4063B22:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 4063B22 dmi.product.version: ThinkPad W500 dmi.sys.vendor: LENOVO Error: Kernel foolishly shuts down the computer when it overheats because of the underlying bug "Overheat due to slow fans when on 'auto'" ( https://bugs.launchpad.net/ubuntu/+source/linux/+bug/751689 ). /var/log/kern.log W500 kernel: [1448.648529] thermal thermal_zone1: critical temperature reached (100 C), shutting down (Hardware is ok: when the fan is forced to full speed, no overheating.) Consequence: Shutting down destroys session in Ubuntu, Gnome, and all applications that can't remember their latest conscious state (most applications). Attempted repair, failed: Laptop has suspending ability, but I can't find the setting for the kernel to make the computer suspend instead of shutting down. Repair suggestions: 1. Persistence of session, so that everything would reappear after the restart. (this would also make updating less disruptive) 2. Do not heat the machine like crazy; speed up fans or slow down processes. (fix the slow fan bug affecting Lenovo Thinkpads and fix thermald failing to throttle CPU) 3. Put the computer to suspend when it's too hot. The problem has remained the same from at least Ubuntu 11.10 through 14.04 . ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-62-generic 3.13.0-62.102 ProcVersionSignature: Ubuntu 3.13.0-62.102-generic 3.13.11-ckt24 Uname: Linux 3.13.0-62-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.12 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: user 2171 F.... pulseaudio CurrentDesktop: Unity Date: Thu Sep 3 13:42:28 2015 HibernationDevice: RESUME=UUID=991e1383-ff5b-46c1-84c4-c904e1d81256 InstallationDate: Installed on 2013-12-29 (612 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MachineType: LENOVO 4063B22 PccardctlIdent:  Socket 0:    no product info available PccardctlStatus:  Socket 0:    no card ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-62-generic root=UUID=bd426989-b545-41b3-97b8-de9410f27aa6 ro persistent quiet splash vt.handoff=7 RelatedPackageVersions:  linux-restricted-modules-3.13.0-62-generic N/A  linux-backports-modules-3.13.0-62-generic N/A  linux-firmware 1.127.15 SourcePackage: linux UpgradeStatus: Upgraded to trusty on 2014-04-27 (494 days ago) dmi.bios.date: 12/14/2011 dmi.bios.vendor: LENOVO dmi.bios.version: 6FET92WW (3.22 ) dmi.board.name: 4063B22 dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvr6FET92WW(3.22):bd12/14/2011:svnLENOVO:pn4063B22:pvrThinkPadW500:rvnLENOVO:rn4063B22:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 4063B22 dmi.product.version: ThinkPad W500 dmi.sys.vendor: LENOVO
2015-09-06 20:25:49 Colin Ian King linux (Ubuntu): status Incomplete Won't Fix
2015-09-07 12:16:00 Colin Ian King linux (Ubuntu): importance High Wishlist