Activity log for bug #1491615

Date Who What changed Old value New value Message
2015-09-02 22:06:27 Jens bug added bug
2015-09-02 23:47:38 Steve Langasek affects shim-signed (Ubuntu) grub2 (Ubuntu)
2015-09-02 23:47:38 Steve Langasek grub2 (Ubuntu): status New Incomplete
2015-09-10 17:57:23 Steve Langasek affects grub2 (Ubuntu) linux (Ubuntu)
2015-09-10 17:57:23 Steve Langasek linux (Ubuntu): status Incomplete New
2015-09-10 18:00:06 Brad Figg linux (Ubuntu): status New Incomplete
2015-09-10 19:11:58 Joseph Salisbury linux (Ubuntu): importance Undecided Medium
2015-09-10 19:17:16 Joseph Salisbury tags amd64 apport-bug trusty amd64 apport-bug kernel-key trusty
2015-09-14 19:19:19 Jens tags amd64 apport-bug kernel-key trusty amd64 apport-bug apport-collected kernel-key trusty
2015-09-14 19:19:20 Jens description When performing an update using ubuntu's default GUI tool, during the "configuring shim-signed" message, the computer freezes and needs to be reset. Unfortunately, there is nothing in the system log except for corruption (a lot of null bytes). But I experience these hard freezes regularly, whenever a GRUB or EFI related package is being updated, always during postinstall. [ 0.000000] efi: EFI v2.31 by American Megatrends [ 0.000000] efi: ESRT=0xd9f7f998 ACPI=0xd8f97000 ACPI 2.0=0xd8f97000 SMBIOS=0xf04d0 MPS=0xfd510 [ 0.000000] esrt: Reserving ESRT space from 0x00000000d9f7f998 to 0x00000000d9f7f9d0. [ 0.000000] SMBIOS 2.8 present. [ 0.000000] DMI: MSI MS-7817/CSM-B85M-E45 (MS-7817), BIOS V10.9 04/21/2015 Linux kiste 3.19.0-26-generic #28~14.04.1-Ubuntu SMP Wed Aug 12 14:09:17 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux This bug exists and keeps reappearing since I originally installed Ubuntu 14.04. However, for some reason it does not happen with a very similar second machine. This machine does not load the 'efi' kernel module on boot, can this be the reason? [ 0.000000] SMBIOS 2.8 present. [ 0.000000] DMI: MSI MS-7817/H81M-P33 (MS-7817), BIOS V1.5 05/30/2014 Linux desktop 3.19.0+ #6 SMP Sat Feb 21 20:08:01 CET 2015 x86_64 x86_64 x86_64 GNU/Linux ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: shim-signed 1.9+0.8-0ubuntu2 ProcVersionSignature: Ubuntu 3.19.0-26.28~14.04.1-generic 3.19.8-ckt4 Uname: Linux 3.19.0-26-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.12 Architecture: amd64 CurrentDesktop: Unity Date: Wed Sep 2 09:33:16 2015 SourcePackage: shim-signed UpgradeStatus: No upgrade log present (probably fresh install) When performing an update using ubuntu's default GUI tool, during the "configuring shim-signed" message, the computer freezes and needs to be reset. Unfortunately, there is nothing in the system log except for corruption (a lot of null bytes). But I experience these hard freezes regularly, whenever a GRUB or EFI related package is being updated, always during postinstall. [ 0.000000] efi: EFI v2.31 by American Megatrends [ 0.000000] efi: ESRT=0xd9f7f998 ACPI=0xd8f97000 ACPI 2.0=0xd8f97000 SMBIOS=0xf04d0 MPS=0xfd510 [ 0.000000] esrt: Reserving ESRT space from 0x00000000d9f7f998 to 0x00000000d9f7f9d0. [ 0.000000] SMBIOS 2.8 present. [ 0.000000] DMI: MSI MS-7817/CSM-B85M-E45 (MS-7817), BIOS V10.9 04/21/2015 Linux kiste 3.19.0-26-generic #28~14.04.1-Ubuntu SMP Wed Aug 12 14:09:17 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux This bug exists and keeps reappearing since I originally installed Ubuntu 14.04. However, for some reason it does not happen with a very similar second machine. This machine does not load the 'efi' kernel module on boot, can this be the reason? [ 0.000000] SMBIOS 2.8 present. [ 0.000000] DMI: MSI MS-7817/H81M-P33 (MS-7817), BIOS V1.5 05/30/2014 Linux desktop 3.19.0+ #6 SMP Sat Feb 21 20:08:01 CET 2015 x86_64 x86_64 x86_64 GNU/Linux ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: shim-signed 1.9+0.8-0ubuntu2 ProcVersionSignature: Ubuntu 3.19.0-26.28~14.04.1-generic 3.19.8-ckt4 Uname: Linux 3.19.0-26-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.12 Architecture: amd64 CurrentDesktop: Unity Date: Wed Sep 2 09:33:16 2015 SourcePackage: shim-signed UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.14.1-0ubuntu3.13 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: jens 2628 F.... pulseaudio /dev/snd/controlC0: jens 2628 F.... pulseaudio DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=/dev/mapper/linuxkiste--vg-swap_1 IwConfig: p2p1 no wireless extensions. lo no wireless extensions. MachineType: MSI MS-7817 Package: linux (not installed) ProcEnviron: LANGUAGE=de_DE TERM=xterm PATH=(custom, no user) LANG=de_DE.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-28-generic root=/dev/mapper/hostname--vg-root ro splash quiet netconsole=6666@192.168.178.59/p2p1,6665@192.168.178.62/ vt.handoff=7 ProcVersionSignature: Ubuntu 3.19.0-28.30~14.04.1-generic 3.19.8-ckt5 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.19.0-28-generic N/A linux-backports-modules-3.19.0-28-generic N/A linux-firmware 1.127.15 RfKill: Tags: trusty Uname: Linux 3.19.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 04/21/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V10.9 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: CSM-B85M-E45 (MS-7817) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To be filled by O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.9:bd04/21/2015:svnMSI:pnMS-7817:pvr2.0:rvnMSI:rnCSM-B85M-E45(MS-7817):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.name: MS-7817 dmi.product.version: 2.0 dmi.sys.vendor: MSI
2015-09-14 19:19:22 Jens attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1491615/+attachment/4464316/+files/AlsaInfo.txt
2015-09-14 19:19:25 Jens attachment added BootDmesg.txt https://bugs.launchpad.net/bugs/1491615/+attachment/4464317/+files/BootDmesg.txt
2015-09-14 19:19:26 Jens attachment added CRDA.txt https://bugs.launchpad.net/bugs/1491615/+attachment/4464318/+files/CRDA.txt
2015-09-14 19:19:28 Jens attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1491615/+attachment/4464319/+files/CurrentDmesg.txt
2015-09-14 19:19:29 Jens attachment added Lspci.txt https://bugs.launchpad.net/bugs/1491615/+attachment/4464320/+files/Lspci.txt
2015-09-14 19:19:30 Jens attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1491615/+attachment/4464321/+files/Lsusb.txt
2015-09-14 19:19:31 Jens linux (Ubuntu): status Incomplete Confirmed
2015-09-14 19:19:34 Jens attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1491615/+attachment/4464322/+files/ProcCpuinfo.txt
2015-09-14 19:19:35 Jens attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1491615/+attachment/4464323/+files/ProcInterrupts.txt
2015-09-14 19:19:36 Jens attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1491615/+attachment/4464324/+files/ProcModules.txt
2015-09-14 19:19:39 Jens attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1491615/+attachment/4464325/+files/UdevDb.txt
2015-09-14 19:19:45 Jens attachment added UdevLog.txt https://bugs.launchpad.net/bugs/1491615/+attachment/4464326/+files/UdevLog.txt
2015-09-14 19:19:47 Jens attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1491615/+attachment/4464327/+files/WifiSyslog.txt
2015-09-15 15:09:58 Joseph Salisbury tags amd64 apport-bug apport-collected kernel-key trusty amd64 apport-bug apport-collected kernel-da-key trusty