[Dell Inspiron 3451] Kernel panic after updating kernel
Bug #1488672 reported by
Brian Fox
This bug affects 4 people
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Low
|
Unassigned |
Bug Description
I have the Dell Inspiron 3451 14" preinstalled with Ubuntu with a 64 bit Intel® Pentium® Processor N3540. An update from about a month ago causes my machine to have a kernel panic on reboot. If I do a factory reset, it works fine, but when I run updates on the "fresh install," the problems comes back.
I replaced the hard drive, and tried reinstalling stock Ubuntu 14.04 64 bit, and the problem persisted.
I can install 32 bit Ubuntu 14.04.03, and updates do not cause kernel panics now, but I do not have a functioning trackpad.
A similar problem can be found here: https://<email address hidden>
affects: | ubuntu-certification → linux |
affects: | linux → linux (Ubuntu) |
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Yes, this is a serious snafu on the part of Dell/Ubuntu. Dell has pulled the Inspiron 3551 Ubuntu Edition from their site. I was wrong about the bios setting, this is a strange bug. What does help is booting first into 3.13.0-57-generic then rebooting into the new kernel. Afterwards the new kernel will be able to boot from a full shutdown for some seemingly random length of time. The problem was introduced in 3.13.0-58-generic. Have you found other solutions?
Another user is affected here:
http:// ubuntuforums. org/showthread. php?t=2278861& page=4
It seems I've started a blog over at:
https:/ /bugs.launchpad .net/ubuntu/ +source/ linux/+ bug/1482273? comments= all
I guess I could git bisect this bug, but I had hoped for a better experience with a preinstalled Ubuntu Edition laptop.