Kernel crash with Wifi Intel 7260-N and heavy network load

Bug #1487079 reported by Michel-Ekimia
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
High
Unassigned

Bug Description

How to reproduce :

- Install the 14.04.3 64 bits with a Mini pcie Wifi card Intel 7260-N

- Start a big Samba copy like 5 Gbytes on Wifi

- when reaching 3 Gbytes , you will see that the network traffic goes to zero

- after few minutes the machine crash.

Reproduced on a Clevo W950TU (Baytrail N3540 )
---
ApportVersion: 2.14.1-0ubuntu3.12
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: oem2 2614 F.... pulseaudio
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=28ac6326-40f5-430b-8c74-762a3899ae59
InstallationDate: Installed on 2015-08-20 (0 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 5986:024b Acer, Inc
 Bus 001 Device 003: ID 058f:6254 Alcor Micro Corp. USB Hub
 Bus 001 Device 002: ID 8087:07dc Intel Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Notebook W54_W94_W955TU,-T,-C
Package: linux (not installed)
ProcEnviron:
 LANGUAGE=fr_FR
 TERM=xterm
 PATH=(custom, no user)
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-26-generic root=UUID=9797fda5-0479-4da7-86c7-44705de667e4 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-26.28~14.04.1-generic 3.19.8-ckt4
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-26-generic N/A
 linux-backports-modules-3.19.0-26-generic N/A
 linux-firmware 1.127.15
Tags: trusty
Uname: Linux 3.19.0-26-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 01/22/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 5.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: W54_W94_W955TU,-T,-C
dmi.board.vendor: Notebook
dmi.board.version: V1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 10
dmi.chassis.vendor: Notebook
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.6.5:bd01/22/2015:svnNotebook:pnW54_W94_W955TU,-T,-C:pvrNotApplicable:rvnNotebook:rnW54_W94_W955TU,-T,-C:rvrV1.0:cvnNotebook:ct10:cvrToBeFilledByO.E.M.:
dmi.product.name: W54_W94_W955TU,-T,-C
dmi.product.version: Not Applicable
dmi.sys.vendor: Notebook

Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1487079

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Michel-Ekimia (michel.ekimia) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected trusty
description: updated
Revision history for this message
Michel-Ekimia (michel.ekimia) wrote : BootDmesg.txt

apport information

Revision history for this message
Michel-Ekimia (michel.ekimia) wrote : CRDA.txt

apport information

Revision history for this message
Michel-Ekimia (michel.ekimia) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Michel-Ekimia (michel.ekimia) wrote : IwConfig.txt

apport information

Revision history for this message
Michel-Ekimia (michel.ekimia) wrote : Lspci.txt

apport information

Revision history for this message
Michel-Ekimia (michel.ekimia) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Michel-Ekimia (michel.ekimia) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Michel-Ekimia (michel.ekimia) wrote : ProcModules.txt

apport information

Revision history for this message
Michel-Ekimia (michel.ekimia) wrote : RfKill.txt

apport information

Revision history for this message
Michel-Ekimia (michel.ekimia) wrote : UdevDb.txt

apport information

Revision history for this message
Michel-Ekimia (michel.ekimia) wrote : UdevLog.txt

apport information

Revision history for this message
Michel-Ekimia (michel.ekimia) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → New
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.2 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.2-rc7-unstable/

Changed in linux (Ubuntu):
importance: Undecided → High
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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