Activity log for bug #1483478

Date Who What changed Old value New value Message
2015-08-11 02:53:48 ZeroKelvinKeyboard bug added bug
2015-08-11 03:00:07 Brad Figg linux (Ubuntu): status New Incomplete
2015-08-11 03:50:00 ZeroKelvinKeyboard tags touch apport-collected staging touch trusty
2015-08-11 03:50:01 ZeroKelvinKeyboard description I am using a Gigabyte U24T laptop with a touchpad. My touchpad works on some boots but on others it goes missing without a trace. I have been told to look for it with 'xinput --list' and 'cat /proc/bus/input/devices' but neither of these return any touchpad related items. I have attached a link the output of the previously mentioned commands in their respective order. http://pastebin.com/ZVt487wB http://pastebin.com/qjjeq4BE I can't give any information on the touchpad as it is currently in a non-working state, however, this may or may not change after a reboot. I believe it is an ElanTech touchpad. Not sure what else I can do with this problem, it really annoying to randomly loose mouse functionality sometimes. I don't think it is a problem with the device itself as there have never been any problems in my Windows 8 install. They are boot using different boot methods, Linux is using GRUB through BIOS and Windows in using UEFI. Hope this helps. I am using a Gigabyte U24T laptop with a touchpad. My touchpad works on some boots but on others it goes missing without a trace. I have been told to look for it with 'xinput --list' and 'cat /proc/bus/input/devices' but neither of these return any touchpad related items. I have attached a link the output of the previously mentioned commands in their respective order. http://pastebin.com/ZVt487wB http://pastebin.com/qjjeq4BE I can't give any information on the touchpad as it is currently in a non-working state, however, this may or may not change after a reboot. I believe it is an ElanTech touchpad. Not sure what else I can do with this problem, it really annoying to randomly loose mouse functionality sometimes. I don't think it is a problem with the device itself as there have never been any problems in my Windows 8 install. They are boot using different boot methods, Linux is using GRUB through BIOS and Windows in using UEFI. Hope this helps. --- ApportVersion: 2.14.1-0ubuntu3.11 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: joshua 2994 F.... pulseaudio /dev/snd/controlC1: joshua 2994 F.... pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=906c7251-9104-4d7a-b9b4-0c496248ff7d InstallationDate: Installed on 2014-08-24 (351 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MachineType: GIGABYTE U24 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-59-generic root=UUID=4e8eee5c-1c4a-446f-a7cd-3ee290b927ff ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.13.0-59.98-generic 3.13.11-ckt22 RelatedPackageVersions: linux-restricted-modules-3.13.0-59-generic N/A linux-backports-modules-3.13.0-59-generic N/A linux-firmware 1.127.14 StagingDrivers: zram Tags: trusty staging Uname: Linux 3.13.0-59-generic x86_64 UpgradeStatus: Upgraded to trusty on 2015-03-20 (143 days ago) UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/20/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: U24.307 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: U24 dmi.board.vendor: GIGABYTE dmi.board.version: To be filled by O.E.M. dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrU24.307:bd08/20/2014:svnGIGABYTE:pnU24:pvrTobefilledbyO.E.M.:rvnGIGABYTE:rnU24:rvrTobefilledbyO.E.M.:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: U24 dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: GIGABYTE
2015-08-11 03:50:03 ZeroKelvinKeyboard attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1483478/+attachment/4442623/+files/AlsaInfo.txt
2015-08-11 03:50:06 ZeroKelvinKeyboard attachment added BootDmesg.txt https://bugs.launchpad.net/bugs/1483478/+attachment/4442624/+files/BootDmesg.txt
2015-08-11 03:50:09 ZeroKelvinKeyboard attachment added CRDA.txt https://bugs.launchpad.net/bugs/1483478/+attachment/4442625/+files/CRDA.txt
2015-08-11 03:50:12 ZeroKelvinKeyboard attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1483478/+attachment/4442626/+files/CurrentDmesg.txt
2015-08-11 03:50:14 ZeroKelvinKeyboard attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1483478/+attachment/4442627/+files/IwConfig.txt
2015-08-11 03:50:16 ZeroKelvinKeyboard attachment added Lspci.txt https://bugs.launchpad.net/bugs/1483478/+attachment/4442628/+files/Lspci.txt
2015-08-11 03:50:18 ZeroKelvinKeyboard attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1483478/+attachment/4442629/+files/Lsusb.txt
2015-08-11 03:50:20 ZeroKelvinKeyboard attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1483478/+attachment/4442630/+files/ProcCpuinfo.txt
2015-08-11 03:50:22 ZeroKelvinKeyboard attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1483478/+attachment/4442631/+files/ProcEnviron.txt
2015-08-11 03:50:24 ZeroKelvinKeyboard attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1483478/+attachment/4442632/+files/ProcInterrupts.txt
2015-08-11 03:50:26 ZeroKelvinKeyboard attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1483478/+attachment/4442633/+files/ProcModules.txt
2015-08-11 03:50:28 ZeroKelvinKeyboard attachment added PulseList.txt https://bugs.launchpad.net/bugs/1483478/+attachment/4442634/+files/PulseList.txt
2015-08-11 03:50:30 ZeroKelvinKeyboard attachment added RfKill.txt https://bugs.launchpad.net/bugs/1483478/+attachment/4442635/+files/RfKill.txt
2015-08-11 03:50:34 ZeroKelvinKeyboard attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1483478/+attachment/4442636/+files/UdevDb.txt
2015-08-11 03:50:37 ZeroKelvinKeyboard attachment added UdevLog.txt https://bugs.launchpad.net/bugs/1483478/+attachment/4442637/+files/UdevLog.txt
2015-08-11 03:50:40 ZeroKelvinKeyboard attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1483478/+attachment/4442638/+files/WifiSyslog.txt
2015-08-11 03:53:48 ZeroKelvinKeyboard linux (Ubuntu): status Incomplete Confirmed
2015-08-12 21:29:14 Joseph Salisbury linux (Ubuntu): importance Undecided Medium
2015-08-12 21:29:16 Joseph Salisbury linux (Ubuntu): status Confirmed Incomplete
2015-08-13 02:11:38 ZeroKelvinKeyboard description I am using a Gigabyte U24T laptop with a touchpad. My touchpad works on some boots but on others it goes missing without a trace. I have been told to look for it with 'xinput --list' and 'cat /proc/bus/input/devices' but neither of these return any touchpad related items. I have attached a link the output of the previously mentioned commands in their respective order. http://pastebin.com/ZVt487wB http://pastebin.com/qjjeq4BE I can't give any information on the touchpad as it is currently in a non-working state, however, this may or may not change after a reboot. I believe it is an ElanTech touchpad. Not sure what else I can do with this problem, it really annoying to randomly loose mouse functionality sometimes. I don't think it is a problem with the device itself as there have never been any problems in my Windows 8 install. They are boot using different boot methods, Linux is using GRUB through BIOS and Windows in using UEFI. Hope this helps. --- ApportVersion: 2.14.1-0ubuntu3.11 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: joshua 2994 F.... pulseaudio /dev/snd/controlC1: joshua 2994 F.... pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=906c7251-9104-4d7a-b9b4-0c496248ff7d InstallationDate: Installed on 2014-08-24 (351 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MachineType: GIGABYTE U24 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-59-generic root=UUID=4e8eee5c-1c4a-446f-a7cd-3ee290b927ff ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.13.0-59.98-generic 3.13.11-ckt22 RelatedPackageVersions: linux-restricted-modules-3.13.0-59-generic N/A linux-backports-modules-3.13.0-59-generic N/A linux-firmware 1.127.14 StagingDrivers: zram Tags: trusty staging Uname: Linux 3.13.0-59-generic x86_64 UpgradeStatus: Upgraded to trusty on 2015-03-20 (143 days ago) UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/20/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: U24.307 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: U24 dmi.board.vendor: GIGABYTE dmi.board.version: To be filled by O.E.M. dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrU24.307:bd08/20/2014:svnGIGABYTE:pnU24:pvrTobefilledbyO.E.M.:rvnGIGABYTE:rnU24:rvrTobefilledbyO.E.M.:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: U24 dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: GIGABYTE I am using a Gigabyte U24T laptop with a touchpad. My touchpad works on some boots but on others it goes missing without a trace. I have been told to look for it with 'xinput --list' and 'cat /proc/bus/input/devices' but neither of these return any touchpad related items. I have attached a link the output of the previously mentioned commands in their respective order. http://pastebin.com/ZVt487wB http://pastebin.com/qjjeq4BE I can't give any information on the touchpad as it is currently in a non-working state, however, this may or may not change after a reboot. I believe it is an ElanTech touchpad. Not sure what else I can do with this problem, it really annoying to randomly loose mouse functionality sometimes. I don't think it is a problem with the device itself as there have never been any problems in my Windows 8 install. They are boot using different boot methods, Linux is using GRUB through BIOS and Windows in using UEFI. Hope this helps. --- ApportVersion: 2.14.1-0ubuntu3.11 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: joshua 2994 F.... pulseaudio /dev/snd/controlC1: joshua 2994 F.... pulseaudio CurrentDesktop: KDE DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=906c7251-9104-4d7a-b9b4-0c496248ff7d InstallationDate: Installed on 2014-08-24 (351 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MachineType: GIGABYTE U24 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-59-generic root=UUID=4e8eee5c-1c4a-446f-a7cd-3ee290b927ff ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.13.0-59.98-generic 3.13.11-ckt22 RelatedPackageVersions: linux-restricted-modules-3.13.0-59-generic N/A linux-backports-modules-3.13.0-59-generic N/A linux-firmware 1.127.14 StagingDrivers: zram Tags: trusty staging Uname: Linux 3.13.0-59-generic x86_64 UpgradeStatus: Upgraded to trusty on 2015-03-20 (143 days ago) UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/20/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: U24.307 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: U24 dmi.board.vendor: GIGABYTE dmi.board.version: To be filled by O.E.M. dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrU24.307:bd08/20/2014:svnGIGABYTE:pnU24:pvrTobefilledbyO.E.M.:rvnGIGABYTE:rnU24:rvrTobefilledbyO.E.M.:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: U24 dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: GIGABYTE --- ApportVersion: 2.14.1-0ubuntu3.11 Architecture: amd64 CurrentDesktop: KDE DistroRelease: Ubuntu 14.04 InstallationDate: Installed on 2014-08-24 (353 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) Package: linux (not installed) Tags: trusty Uname: Linux 4.2.0-040200rc6-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: Upgraded to trusty on 2015-03-20 (145 days ago) UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True
2015-08-13 02:11:39 ZeroKelvinKeyboard attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1483478/+attachment/4443785/+files/ProcEnviron.txt
2015-08-13 02:12:09 ZeroKelvinKeyboard linux (Ubuntu): status Incomplete Confirmed
2015-09-12 17:27:36 penalvch tags apport-collected staging touch trusty apport-collected latest-bios-307 staging touch trusty
2015-09-12 17:28:51 penalvch linux (Ubuntu): status Confirmed Incomplete
2015-11-12 04:17:43 Launchpad Janitor linux (Ubuntu): status Incomplete Expired