iwl3945 on D830 crashes with Error sending C_POWER_TBL: time out after 500ms

Bug #1480700 reported by Daniel Griswold
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Aug 2 12:51:07 9ZS43H1-D830 kernel: [ 2766.320068] iwl3945 0000:0c:00.0: Error sending C_POWER_TBL: time out after 500ms.
Aug 2 12:51:07 9ZS43H1-D830 kernel: [ 2766.320082] iwl3945 0000:0c:00.0: set power fail, ret = -110
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2766.804087] iwl3945 0000:0c:00.0: Queue 2 stuck for 2500 ms.
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2766.804116] iwl3945 0000:0c:00.0: On demand firmware reload
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2766.840477] ieee80211 phy0: Hardware restart was requested
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2766.888754] iwl3945 0000:0c:00.0: BSM uCode verification failed at addr 0x00003800+0 (of 900), is 0xa5a5a5a2, s/b 0xf802020
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2766.888759] iwl3945 0000:0c:00.0: Unable to set up bootstrap uCode: -5
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2766.935473] iwl3945 0000:0c:00.0: BSM uCode verification failed at addr 0x00003800+0 (of 900), is 0xa5a5a5a2, s/b 0xf802020
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2766.935476] iwl3945 0000:0c:00.0: Unable to set up bootstrap uCode: -5
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2766.982205] iwl3945 0000:0c:00.0: BSM uCode verification failed at addr 0x00003800+0 (of 900), is 0xa5a5a5a2, s/b 0xf802020
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2766.982208] iwl3945 0000:0c:00.0: Unable to set up bootstrap uCode: -5
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2767.028927] iwl3945 0000:0c:00.0: BSM uCode verification failed at addr 0x00003800+0 (of 900), is 0xa5a5a5a2, s/b 0xf802020
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2767.028930] iwl3945 0000:0c:00.0: Unable to set up bootstrap uCode: -5
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2767.075644] iwl3945 0000:0c:00.0: BSM uCode verification failed at addr 0x00003800+0 (of 900), is 0xa5a5a5a2, s/b 0xf802020
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2767.075647] iwl3945 0000:0c:00.0: Unable to set up bootstrap uCode: -5
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2767.111689] iwl3945 0000:0c:00.0: Unable to initialize device after 5 attempts.
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2767.111691] ------------[ cut here ]------------
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2767.111722] WARNING: CPU: 0 PID: 22662 at /home/kernel/COD/linux/net/mac80211/util.c:1800 ieee80211_reconfig+0x616/0x1610 [mac80211]()
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2767.111723] Hardware became unavailable during restart.
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2767.111725] Modules linked in: ctr ccm arc4 coretemp dell_rbtn iwl3945 snd_hda_codec_hdmi iwlegacy snd_hda_codec_idt snd_hda_codec_generic snd_hda_intel mac80211 gpio_ich dell_laptop dcdbas dell_wmi sparse_keymap dell_smm_hwmon kvm snd_hda_codec pcmcia snd_hda_core snd_hwdep yenta_socket snd_pcm joydev input_leds serio_raw snd_seq_midi pcmcia_rsrc snd_seq_midi_event snd_rawmidi lpc_ich pcmcia_core cfg80211 snd_seq snd_seq_device snd_timer snd soundcore mac_hid shpchp 8250_fintek parport_pc ppdev sunrpc lp parport autofs4 drbg ansi_cprng xts gf128mul dm_crypt hid_generic usbhid hid psmouse firewire_ohci nouveau firewire_core crc_itu_t ahci mxm_wmi libahci i2c_algo_bit pata_acpi ttm drm_kms_helper tg3 video ptp drm pps_core wmi
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2767.111785] CPU: 0 PID: 22662 Comm: kworker/0:1 Not tainted 4.2.0-040200rc4-generic #201507271733
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2767.111787] Hardware name: Dell Inc. Latitude D830 /0HN338, BIOS A10 02/28/2008
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2767.111798] Workqueue: events ieee80211_restart_work [mac80211]
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2767.111801] ffffffffc067a9d0 ffff880035c8fca8 ffffffff8179fe21 0000000000000000
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2767.111804] ffff880035c8fcf8 ffff880035c8fce8 ffffffff81075aca ffff880035c8fd18
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2767.111808] ffff8800b9630ec0 00000000fffffffb ffff8800b96306a0 ffff8800bfa1a700
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2767.111811] Call Trace:
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2767.111817] [<ffffffff8179fe21>] dump_stack+0x45/0x57
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2767.111822] [<ffffffff81075aca>] warn_slowpath_common+0x8a/0xc0
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2767.111824] [<ffffffff81075b46>] warn_slowpath_fmt+0x46/0x50
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2767.111840] [<ffffffffc06371c6>] ieee80211_reconfig+0x616/0x1610 [mac80211]
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2767.111845] [<ffffffff810dcf1f>] ? try_to_del_timer_sync+0x4f/0x70
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2767.111856] [<ffffffffc06041cf>] ieee80211_restart_work+0x6f/0xb0 [mac80211]
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2767.111859] [<ffffffff8108dade>] process_one_work+0x14e/0x3d0
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2767.111862] [<ffffffff8108e18a>] worker_thread+0x11a/0x470
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2767.111865] [<ffffffff8108e070>] ? rescuer_thread+0x310/0x310
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2767.111868] [<ffffffff81093629>] kthread+0xc9/0xe0
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2767.111870] [<ffffffff81093560>] ? kthread_create_on_node+0x180/0x180
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2767.111874] [<ffffffff817a765f>] ret_from_fork+0x3f/0x70
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2767.111876] [<ffffffff81093560>] ? kthread_create_on_node+0x180/0x180
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2767.111878] ---[ end trace ea1b9b1f1bd50d85 ]---
Aug 2 12:51:08 9ZS43H1-D830 kernel: [ 2767.111892] wlan0: deauthenticating from 00:14:d1:e6:80:28 by local choice (Reason: 3=DEAUTH_LEAVING)

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-26-generic 3.19.0-26.27
ProcVersionSignature: Ubuntu 3.19.0-26.27-generic 3.19.8-ckt4
Uname: Linux 3.19.0-26-generic x86_64
ApportVersion: 2.17.2-0ubuntu1.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: dgriswold 2626 F.... pulseaudio
CurrentDesktop: XFCE
Date: Sun Aug 2 13:08:48 2015
HibernationDevice: RESUME=UUID=1e02ead1-b59d-4a55-86f8-f48f1e4de757
InstallationDate: Installed on 2014-09-16 (320 days ago)
InstallationMedia: This
MachineType: Dell Inc. Latitude D830
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-26-generic root=/dev/mapper/this--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-26-generic N/A
 linux-backports-modules-3.19.0-26-generic N/A
 linux-firmware 1.143.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/28/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 0HN338
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA10:bd02/28/2008:svnDellInc.:pnLatitudeD830:pvr:rvnDellInc.:rn0HN338:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude D830
dmi.sys.vendor: Dell Inc.

Revision history for this message
Daniel Griswold (daniel-griswoldcomputing) wrote :
Revision history for this message
Daniel Griswold (daniel-griswoldcomputing) wrote :

confirmed affected under linux-image-4.2.0-040200rc4-generic_4.2.0-040200rc4.201507271733_amd64

tags: added: kernel-bug-exists-upstream-4.2-rc4
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Daniel Griswold, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/home/us/en/19/product-support/product/latitude-d830/drivers an update to your computer's buggy and outdated BIOS is available (A17). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then please mark this report Status Confirmed.

Thank you for your understanding.

tags: added: bios-outdated-a17
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Daniel Griswold (daniel-griswoldcomputing) wrote :
Download full text (4.0 KiB)

Updated BIOS, problem recurred. Complete output of dmesg attached, snippet below.

dgriswold@9ZS43H1-D830:~$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
A17
06/19/2013

[ 609.312229] iwl3945 0000:0c:00.0: Error sending C_POWER_TBL: time out after 500ms.
[ 609.312244] iwl3945 0000:0c:00.0: set power fail, ret = -110
[ 610.884153] iwl3945 0000:0c:00.0: Queue 4 stuck for 2500 ms.
[ 610.884188] iwl3945 0000:0c:00.0: On demand firmware reload
[ 610.921280] ieee80211 phy0: Hardware restart was requested
[ 610.969306] iwl3945 0000:0c:00.0: BSM uCode verification failed at addr 0x00003800+0 (of 900), is 0xa5a5a5a2, s/b 0xf802020
[ 610.969310] iwl3945 0000:0c:00.0: Unable to set up bootstrap uCode: -5
[ 611.016027] iwl3945 0000:0c:00.0: BSM uCode verification failed at addr 0x00003800+0 (of 900), is 0xa5a5a5a2, s/b 0xf802020
[ 611.016030] iwl3945 0000:0c:00.0: Unable to set up bootstrap uCode: -5
[ 611.062739] iwl3945 0000:0c:00.0: BSM uCode verification failed at addr 0x00003800+0 (of 900), is 0xa5a5a5a2, s/b 0xf802020
[ 611.062741] iwl3945 0000:0c:00.0: Unable to set up bootstrap uCode: -5
[ 611.109464] iwl3945 0000:0c:00.0: BSM uCode verification failed at addr 0x00003800+0 (of 900), is 0xa5a5a5a2, s/b 0xf802020
[ 611.109467] iwl3945 0000:0c:00.0: Unable to set up bootstrap uCode: -5
[ 611.156184] iwl3945 0000:0c:00.0: BSM uCode verification failed at addr 0x00003800+0 (of 900), is 0xa5a5a5a2, s/b 0xf802020
[ 611.156187] iwl3945 0000:0c:00.0: Unable to set up bootstrap uCode: -5
[ 611.192317] iwl3945 0000:0c:00.0: Unable to initialize device after 5 attempts.
[ 611.192320] ------------[ cut here ]------------
[ 611.192350] WARNING: CPU: 0 PID: 32 at /home/kernel/COD/linux/net/mac80211/util.c:1800 ieee80211_reconfig+0x616/0x1610 [mac80211]()
[ 611.192352] Hardware became unavailable during restart.
[ 611.192353] Modules linked in: ctr ccm snd_hda_codec_hdmi snd_hda_codec_idt snd_hda_codec_generic arc4 dell_rbtn gpio_ich iwl3945 snd_hda_intel iwlegacy dell_laptop dell_wmi sparse_keymap dcdbas mac80211 snd_hda_codec snd_hda_core snd_hwdep pcmcia snd_pcm dell_smm_hwmon coretemp snd_seq_midi snd_seq_midi_event snd_rawmidi kvm snd_seq yenta_socket cfg80211 joydev pcmcia_rsrc input_leds serio_raw pcmcia_core lpc_ich snd_seq_device snd_timer snd mac_hid soundcore shpchp 8250_fintek parport_pc ppdev sunrpc lp parport autofs4 drbg ansi_cprng xts gf128mul dm_crypt nouveau psmouse ahci mxm_wmi i2c_algo_bit libahci ttm firewire_ohci tg3 pata_acpi firewire_core ptp crc_itu_t pps_core drm_kms_helper drm wmi video
[ 611.192413] CPU: 0 PID: 32 Comm: kworker/0:1 Not tainted 4.2.0-040200rc4-generic #201507271733
[ 611.192415] Hardware name: Dell Inc. Latitude D830 /0HN338, BIOS A17 06/19/2013
[ 611.192425] Workqueue: events ieee80211_restart_work [mac80211]
[ 611.192428] ffffffffc05ee9d0 ffff8800bba47ca8 ffffffff8179fe21 0000000000000000
[ 611.192431] ffff8800bba47cf8 ffff8800bba47ce8 ffffffff81075aca ffff8800bba47d18
[ 611.192434] ffff8800b9f50ec0 00000000fffffffb ffff8800b9f506a0 ffff8800bfa1a700
[ 611.192437] Call Trace:
[ 611.192443] [<ffffffff8179fe21>] dump_stack+0x45/0x57
[ 611.192...

Read more...

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
tags: removed: bios-outdated-a17
Revision history for this message
penalvch (penalvch) wrote :

Daniel Griswold, could you please test the latest mainline kernel (4.2-rc6) and advise to the results?

tags: added: latest-bios-a17
Changed in linux (Ubuntu):
importance: Low → Medium
status: Confirmed → Incomplete
Revision history for this message
Daniel Griswold (daniel-griswoldcomputing) wrote :

I've finally had the opportunity to install a new kernel. I installed 4.2-rc7. Were you looking for 4.2-rc6 specifically or just a newer kernel?

Revision history for this message
Daniel Griswold (daniel-griswoldcomputing) wrote :

I am not seeing the wlan failure under 4.2-rc7. However, I am now experiencing complete lockups of the system (2-3 seconds in duration) followed by a hardware reset. /var/log/messages doesn't show anything preceding the kernel start on reboot.

I did not see the lockup issue with v4.0-vivid, (but wlan was still broken)

Revision history for this message
penalvch (penalvch) wrote :

Daniel Griswold, any change with 4.2-rc8?

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Mark (mark-k) wrote :

Looks like this is a duplicate of bug 1408963.

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