X boots to black screen with cursor

Bug #1479627 reported by Aaron Staley
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Unable to use computer when I try booting with monitors connected to it. dmesg indicates that nouveau is crashing. This was not an issue on ubuntu 14.10.

---
ApportVersion: 2.17.2-0ubuntu1.5
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: KDE
DistUpgraded: 2015-07-19 13:17:36,647 DEBUG enabling apt cron job
DistroCodename: vivid
DistroRelease: Ubuntu 15.04
DistroVariant: kubuntu
GraphicsCard:
 Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:221d]
 NVIDIA Corporation GK208M [GeForce GT 730M] [10de:1290] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:221d]
InstallationDate: Installed on 2014-03-16 (583 days ago)
InstallationMedia: Kubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
LightdmGreeterLogOld:
 QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory
 QFileSystemWatcher: failed to add paths: /var/lib/lightdm/.config/ibus/bus
 Bus::open: Can not get ibus-daemon's address.
 IBusInputContext::createInputContext: no connection to ibus-daemon
 file:///usr/share/kde4/apps/lightdm-kde-greeter/themes/userbar/main.qml:135: Unable to assign [undefined] to QString usersession
MachineType: LENOVO 20ANCTO1WW
Package: xorg 1:7.7+7ubuntu4
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-28-generic root=/dev/mapper/kubuntu--vg-root ro quiet splash
ProcVersionSignature: Ubuntu 3.19.0-28.30-generic 3.19.8-ckt5
Tags: vivid kubuntu
Uname: Linux 3.19.0-28-generic x86_64
UpgradeStatus: Upgraded to vivid on 2015-07-19 (93 days ago)
UserGroups: adm cdrom dip fuse libvirtd lpadmin plugdev sambashare sudo
XorgLogOld:

_MarkForUpload: True
dmi.bios.date: 09/10/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: GLET81WW (2.35 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20ANCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: 0B98401 PRO
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGLET81WW(2.35):bd09/10/2015:svnLENOVO:pn20ANCTO1WW:pvrThinkPadT440p:rvnLENOVO:rn20ANCTO1WW:rvr0B98401PRO:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20ANCTO1WW
dmi.product.version: ThinkPad T440p
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.9-2ubuntu1~vivid2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.9-2ubuntu1~vivid2
version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Tue Oct 20 13:27:02 2015
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.17.1-0ubuntu3.1
xserver.video_driver: intel

Revision history for this message
Timo Aaltonen (tjaalton) wrote :

sounds like a kernel bug, try v4.2 mainline kernel

affects: xorg (Ubuntu) → xserver-xorg-video-nouveau (Ubuntu)
Revision history for this message
penalvch (penalvch) wrote :

Aaron Staley, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect -p xorg 1479627

Please ensure you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

affects: xserver-xorg-video-nouveau (Ubuntu) → xorg (Ubuntu)
Changed in xorg (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Aaron Staley (astaley) wrote : .proc.driver.nvidia.params.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Aaron Staley (astaley) wrote : BootLog.txt

apport information

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Aaron Staley (astaley) wrote : CurrentDmesg.txt

apport information

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Aaron Staley (astaley) wrote : Dependencies.txt

apport information

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Aaron Staley (astaley) wrote : DkmsStatus.txt

apport information

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Aaron Staley (astaley) wrote : DpkgLog.txt

apport information

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Aaron Staley (astaley) wrote : HookError_source_xorg.txt

apport information

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Aaron Staley (astaley) wrote : LightdmDisplayLog.txt

apport information

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Aaron Staley (astaley) wrote : LightdmLog.txt

apport information

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Aaron Staley (astaley) wrote : Lspci.txt

apport information

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Aaron Staley (astaley) wrote : Lsusb.txt

apport information

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Aaron Staley (astaley) wrote : ProcCpuinfo.txt

apport information

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Aaron Staley (astaley) wrote : ProcEnviron.txt

apport information

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Aaron Staley (astaley) wrote : ProcInterrupts.txt

apport information

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Aaron Staley (astaley) wrote : ProcModules.txt

apport information

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Aaron Staley (astaley) wrote : UdevDb.txt

apport information

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Aaron Staley (astaley) wrote : UdevLog.txt

apport information

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Aaron Staley (astaley) wrote : XorgLog.txt

apport information

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Aaron Staley (astaley) wrote : xserver.devices.txt

apport information

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Aaron Staley (astaley) wrote : xserver.errors.txt

apport information

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Aaron Staley (astaley) wrote : xserver.outputs.txt

apport information

penalvch (penalvch)
tags: added: bios-outdated-2.34
Revision history for this message
Aaron Staley (astaley) wrote : BootLog.txt

apport information

description: updated
Revision history for this message
Aaron Staley (astaley) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : Dependencies.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : DkmsStatus.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : DpkgLog.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : LightdmDisplayLog.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : LightdmLog.txt

apport information

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Aaron Staley (astaley) wrote : Lspci.txt

apport information

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Aaron Staley (astaley) wrote : Lsusb.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : ProcEnviron.txt

apport information

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Aaron Staley (astaley) wrote : ProcInterrupts.txt

apport information

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Aaron Staley (astaley) wrote : ProcModules.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : UdevDb.txt

apport information

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Aaron Staley (astaley) wrote : UdevLog.txt

apport information

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Aaron Staley (astaley) wrote : XorgLog.txt

apport information

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Aaron Staley (astaley) wrote : Xrandr.txt

apport information

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Aaron Staley (astaley) wrote : xdpyinfo.txt

apport information

description: updated
Revision history for this message
Aaron Staley (astaley) wrote : BootLog.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : Dependencies.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : DkmsStatus.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : DpkgLog.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : LightdmDisplayLog.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : LightdmLog.txt

apport information

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Aaron Staley (astaley) wrote : Lspci.txt

apport information

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Aaron Staley (astaley) wrote : Lsusb.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : ProcEnviron.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : ProcModules.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : UdevDb.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : UdevLog.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : XorgLog.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : Xrandr.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : xdpyinfo.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : xserver.devices.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : xserver.outputs.txt

apport information

description: updated
Revision history for this message
Aaron Staley (astaley) wrote : BootLog.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : Dependencies.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : DkmsStatus.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : DpkgLog.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : LightdmDisplayLog.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : LightdmLog.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : Lspci.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : Lsusb.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : ProcEnviron.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : ProcModules.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : UdevDb.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : UdevLog.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : XorgLog.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : Xrandr.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : xdpyinfo.txt

apport information

Revision history for this message
Aaron Staley (astaley) wrote : xserver.devices.txt

apport information

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Aaron Staley (astaley) wrote : xserver.outputs.txt

apport information

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Aaron Staley (astaley) wrote :

Sorry for the spam; appport-collect is segfaulting, but it looks like it updated correctly.

@penalvich: After bios update, the problem remains.
@tjaalton: It's not clear to me how to update to 4.2 on ubuntu 15.04

Revision history for this message
penalvch (penalvch) wrote :

Aaron Staley, you don't need to apport-collect more than once, or any further unless specifically requested to do so.

Despite this, is this still reproducible?

description: updated
tags: added: latest-bios-2.35
removed: bios-outdated-2.34
affects: xorg (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance: Low → Medium
Revision history for this message
penalvch (penalvch) wrote :

Aaron Staley, could you please test the latest upstream kernel available from the very top line at the top of the page from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release names are irrelevant for testing, and please do not test the daily folder)? Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow additional upstream developers to examine the issue.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, Y, and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

Revision history for this message
Aaron Staley (astaley) wrote :

Not seeing any crashes under latest kernel. ( 4.3.0-040300rc6-lowlatency). Thanks for the tip!

Revision history for this message
penalvch (penalvch) wrote :

Aaron Staley, the next step is to fully reverse commit bisect from kernel 3.19 to 4.3-rc6 in order to identify the last bad commit, followed immediately by the first good one. Once this commit has been identified, then it may be reviewed as a candidate for backporting into your release. Could you please do this following https://wiki.ubuntu.com/Kernel/KernelBisection#How_do_I_reverse_bisect_the_upstream_kernel.3F ?

Please note, finding adjacent kernel versions is not fully commit bisecting.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

tags: added: kernel-fixed-upstream kernel-fixed-upstream-4.3-rc6 needs-reverse-bisect
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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